Designing mobile service systems:
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Amsterdam
IOS Press
2007
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Schriftenreihe: | Research in design series
v. 2 |
Schlagworte: | |
Beschreibung: | 1 online resource (x, 236 pages) illustrations |
ISBN: | 9781435625174 143562517X 1586037781 9781586037789 |
Internformat
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100 | 1 | |a Kar, Els van de |e Verfasser |4 aut | |
245 | 1 | 0 | |a Designing mobile service systems |c Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok [and others] |
264 | 1 | |a Amsterdam |b IOS Press |c 2007 | |
300 | |a 1 online resource (x, 236 pages) |b illustrations | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Research in design series |v v. 2 | |
505 | 8 | |a "In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have to cooperate to develop and deliver the service; and the technical architecture that uses information and communication technologies to deliver the content." "These three main elements of a service system are described in detail, and illustrated with examples of services from different domains. The elements are integrated into a methodology that describes how to design, implement and test mobile service systems. The trend is that service systems will become time and place independent and at the same time context dependent. Therefore the design of service systems that can be used anytime and anyplace will become common practice." "This book can be used as a university textbook and as a practical guide for organisations and consultants who want to learn how to design service systems."--BOOK JACKET. | |
650 | 7 | |a TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications |2 bisacsh | |
650 | 7 | |a Business enterprises / Computer networks |2 fast | |
650 | 7 | |a Computer service industry |2 fast | |
650 | 7 | |a Mobile commerce |2 fast | |
650 | 7 | |a Mobile communication systems |2 fast | |
650 | 7 | |a Vormgeving |2 gtt | |
650 | 7 | |a Dienstverlening |2 gtt | |
650 | 7 | |a Partijen (processen) |2 gtt | |
650 | 7 | |a Mobiliteit (algemeen) |2 gtt | |
650 | 4 | |a Business enterprises |x Computer networks |a Mobile commerce |a Mobile communication systems |a Computer service industry | |
700 | 1 | |a Verbraeck, Alexander |e Sonstige |4 oth | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Kar, Els van de |t Designing mobile service systems |d Amsterdam : IOS Press, 2007 |z 9781586037789 |
912 | |a ZDB-4-ENC | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-030730733 |
Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Kar, Els van de |
author_facet | Kar, Els van de |
author_role | aut |
author_sort | Kar, Els van de |
author_variant | e v d k evd evdk |
building | Verbundindex |
bvnumber | BV045344029 |
collection | ZDB-4-ENC |
contents | "In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have to cooperate to develop and deliver the service; and the technical architecture that uses information and communication technologies to deliver the content." "These three main elements of a service system are described in detail, and illustrated with examples of services from different domains. The elements are integrated into a methodology that describes how to design, implement and test mobile service systems. The trend is that service systems will become time and place independent and at the same time context dependent. Therefore the design of service systems that can be used anytime and anyplace will become common practice." "This book can be used as a university textbook and as a practical guide for organisations and consultants who want to learn how to design service systems."--BOOK JACKET. |
ctrlnum | (ZDB-4-ENC)ocn666932874 (OCoLC)666932874 (DE-599)BVBBV045344029 |
dewey-full | 384.534 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 384 - Communications |
dewey-raw | 384.534 |
dewey-search | 384.534 |
dewey-sort | 3384.534 |
dewey-tens | 380 - Commerce, communications, transportation |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV045344029 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:15:30Z |
institution | BVB |
isbn | 9781435625174 143562517X 1586037781 9781586037789 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030730733 |
oclc_num | 666932874 |
open_access_boolean | |
physical | 1 online resource (x, 236 pages) illustrations |
psigel | ZDB-4-ENC |
publishDate | 2007 |
publishDateSearch | 2007 |
publishDateSort | 2007 |
publisher | IOS Press |
record_format | marc |
series2 | Research in design series |
spelling | Kar, Els van de Verfasser aut Designing mobile service systems Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok [and others] Amsterdam IOS Press 2007 1 online resource (x, 236 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Research in design series v. 2 "In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have to cooperate to develop and deliver the service; and the technical architecture that uses information and communication technologies to deliver the content." "These three main elements of a service system are described in detail, and illustrated with examples of services from different domains. The elements are integrated into a methodology that describes how to design, implement and test mobile service systems. The trend is that service systems will become time and place independent and at the same time context dependent. Therefore the design of service systems that can be used anytime and anyplace will become common practice." "This book can be used as a university textbook and as a practical guide for organisations and consultants who want to learn how to design service systems."--BOOK JACKET. TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications bisacsh Business enterprises / Computer networks fast Computer service industry fast Mobile commerce fast Mobile communication systems fast Vormgeving gtt Dienstverlening gtt Partijen (processen) gtt Mobiliteit (algemeen) gtt Business enterprises Computer networks Mobile commerce Mobile communication systems Computer service industry Verbraeck, Alexander Sonstige oth Erscheint auch als Druck-Ausgabe Kar, Els van de Designing mobile service systems Amsterdam : IOS Press, 2007 9781586037789 |
spellingShingle | Kar, Els van de Designing mobile service systems "In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have to cooperate to develop and deliver the service; and the technical architecture that uses information and communication technologies to deliver the content." "These three main elements of a service system are described in detail, and illustrated with examples of services from different domains. The elements are integrated into a methodology that describes how to design, implement and test mobile service systems. The trend is that service systems will become time and place independent and at the same time context dependent. Therefore the design of service systems that can be used anytime and anyplace will become common practice." "This book can be used as a university textbook and as a practical guide for organisations and consultants who want to learn how to design service systems."--BOOK JACKET. TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications bisacsh Business enterprises / Computer networks fast Computer service industry fast Mobile commerce fast Mobile communication systems fast Vormgeving gtt Dienstverlening gtt Partijen (processen) gtt Mobiliteit (algemeen) gtt Business enterprises Computer networks Mobile commerce Mobile communication systems Computer service industry |
title | Designing mobile service systems |
title_auth | Designing mobile service systems |
title_exact_search | Designing mobile service systems |
title_full | Designing mobile service systems Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok [and others] |
title_fullStr | Designing mobile service systems Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok [and others] |
title_full_unstemmed | Designing mobile service systems Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok [and others] |
title_short | Designing mobile service systems |
title_sort | designing mobile service systems |
topic | TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications bisacsh Business enterprises / Computer networks fast Computer service industry fast Mobile commerce fast Mobile communication systems fast Vormgeving gtt Dienstverlening gtt Partijen (processen) gtt Mobiliteit (algemeen) gtt Business enterprises Computer networks Mobile commerce Mobile communication systems Computer service industry |
topic_facet | TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications Business enterprises / Computer networks Computer service industry Mobile commerce Mobile communication systems Vormgeving Dienstverlening Partijen (processen) Mobiliteit (algemeen) Business enterprises Computer networks Mobile commerce Mobile communication systems Computer service industry |
work_keys_str_mv | AT karelsvande designingmobileservicesystems AT verbraeckalexander designingmobileservicesystems |