Introduction to operations and supply chain management:
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York, NY
Pearson
[2019]
|
Ausgabe: | fifth edition |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XIX, 494 Seiten Illustrationen, Diagramme |
ISBN: | 9780134740607 |
Internformat
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Datensatz im Suchindex
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adam_text | BRIEF CONTEN
Preface xi
PART I CREATING VALUE THROUGH OPERATIONS
AND SUPPLY CHAINS 1
1 Introduction to Operations and Supply Chain Management 1
2 Operations and Supply Chain Strategies 20
PART ¡1 ESTABLISHING THE OPERATIONS ENVIRONMENT 40
3 Process Choice and Layout Decisions in Manufacturing and Services 40
4 Business Processes 74
5 Managing Quality 108
6 Managing Capacity 142
6S Advanced Waiting Line Theory and Simulation Modeling 175
PART III ESTABLISHING SUPPLY CHAIN LINKAGES 189
7 Supply Management 189
8 Logistics 221
PART IV PLANNING AND CONTROLLING OPERATIONS
AND SUPPLY CHAINS 254
9 Forecasting 254
10 Sales and Operations Planning (Aggregate Planning) 299
11 Managing Inventory throughout the Supply Chain 331
12 Managing Production across the Supply Chain 364
12S Supply Chain Information Systems 399
13 JIT/Lean Production 408
PART V PROJECT MANAGEMENT AND PRODUCT/SERVICE
DEVELOPMENT 429
14 Managing Projects 429
15 Developing Products and Services 451
Appendices 469
Glossary 475
Index 487
V
VIII CONTENTS
7.4 Trends in Supply Management 213
Sustainable Supply 213
Supply Chain Disruptions 214
Chapter Summary 215
Key Formulas 215
Key Terms 215
Solved Problem 216
Discussion Questions 217
Problems 217
Case Study 219
References 220
8 Logistics 221
Introduction 223
8.1 Why Logistics Is Critical 223
8.2 Logistics Decision Areas 225
Transportation 225
Selecting a Transportation Mode 226
Multimodal Solutions 227
Warehousing 228
Logistics Information Systems 231
Material Handling and Packaging 233
Inventory Management 234
8.3 Logistics Strategy 234
Owning versus Outsourcing 235
Measuring Logistics Performance 236
Landed Costs 237
Reverse Logistics Systems 238
8.4 Logistics Decision Models 239
Weighted Center of Gravity Method 239
Optimization Models 241
The Assignment Problem 241
Chapter Summary 246
Key Formulas 247
Key Terms 247
Solved Problem 248
Discussion Questions 249
Problems 250
Case Study 252
References 253
1*2128
Planning and Controlling Operations
and Supply Chains 254
9 Forecasting 254
Introduction 255
9.1 Forecast Types 256
Demand Forecasts 256
Supply Forecasts 256
Price Forecasts 256
9.2 Laws of Forecasting 257
Law 1: Forecasts Are Almost Always Wrong (But They
Are Still Useful) 258
Law 2: Forecasts for the Near Term Tend to Be More
Accurate 258
Law 3: Forecasts for Groups of Products or Services
Tend to Be More Accurate 258
Law 4: Forecasts Are No Substitute for Calculated
Values 258
9.3 Selecting a Forecasting Method 258
9.4 Qualitative Forecasting Methods 259
9.5 Time Series Forecasting Models 260
Last Period 261
Moving Average 262
Weighted Moving Average 264
Exponential Smoothing 264
Adjusted Exponential Smoothing 267
Linear Regression 268
Seasonal Adjustments 272
9.6 Causal Forecasting Models 276
Linear Regression 276
Multiple Regression 278
9.7 Measures of Forecast Accuracy 281
9.8 Computer-Based Forecasting Packages 283
9.9 Collaborative Planning, Forecasting, and Replenishment
(CPFR) 283
Chapter Summary 288
Key Formulas 288
Key Terms 290
Solved Problem 290
Discussion Questions 293
Problems 293
Case Study 297
References 298
10 Sales and Operations Planning
(Aggregate Planning) 299
Introduction 300
10.1 S OP in the Planning Cycle 300
10.2 Major Approaches to S OP 302
Top-Down Planning 303
Level, Chase, and Mixed Production
Plans 305
Bottom-Up Planning 309
Cash Flow Analysis 311
10.3 Organizing for and Implementing S OP 313
Choosing between Alternative Plans 313
Rolling Planning Horizons 314
Implementing S OP in an Organization 315
10.4 Services Considerations 316
Making Sales Match Capacity 316
Making Capacity Match Sales 318
10.5 Linking S OP throughout the
Supply Chain 319
10.6 Applying Optimization Modeling
to S OP 319
Chapter Summary 323
Key Formulas 323
Key Terms 323
Solved Problem 323
Discussion Questions 325
Problems 325
Case Study 329
References 330
CONTENTS IX
11 Managing Inventory throughout
the Supply Chain 331
Introduction 333
11.1 The Role of Inventory 334
Inventory Types 334
Inventory Drivers 336
Independent versus Dependent Demand
Inventory 338
11.2 Periodic Review Systems 338
Restocking Levels 339
11.3 Continuous Review Systems 340
The Economic Order Quantity (EOQ) 341
Reorder Points and Safety Stock 343
Quantity Discounts 346
11.4 Single-Period Inventory Systems 348
Target Service Level 348
Target Stocking Point 350
11.5 Inventory in the Supply Chain 352
The Bullwhip Effect 352
Inventory Positioning 353
Transportation, Packaging, and Material Handling
Considerations 354
Chapter Summary 355
Key Formulas 355
Key Terms 356
Using Excel in Inventory Management 356
Solved Problem 357
Discussion Questions 358
Problems 358
Case Study 362
References 363
12 Managing Production across
the Supply Chain 364
Introduction 365
12.1 Master Scheduling 366
The Master Schedule Record 367
Using the Master Schedule 372
12.2 Material Requirements Planning 373
The MRP Record 375
The Advantages of MRP 380
Special Considerations in MRP 380
12.3 Production Activity Control and Vendor Order
Management Systems 382
Job Sequencing 382
Monitoring and Tracking Technologies 38 3
12.4 Synchronizing Planning and Control across the
Supply Chain 384
Distribution Requirements Planning 384
Chapter Summary 387
Key Formulas 389
Key Terms 389
Solved Problem 390
Discussion Questions 390
Problems 391
Case Study 398
References 398
12S Supply Chain Information
Systems 399
Introduction 400
125.1 Understanding Supply Chain Information
Needs 401
Differences across Organizational Levels 401
Direction of Linkages 402
125.2 Supply Chain Information Systems 402
125.3 Trends to Watch 405
BPM Tools 405
Cloud Computing 405
Internet of Things (IoT) 406
Supplement Summary 406
Key Terms 407
Discussion Questions 407
References 407
13 JIT/Lean Production 408
Introduction 410
13.1 The Lean Perspective on Waste 411
13.2 The Lean Perspective on Inventory 412
13.3 Recent Developments in Lean Thinking 413
13.4 Kanban Systems 414
Controlling Inventory Levels Using Kanbans 419
Synchronizing the Supply Chain Using Kanbans 421
Using MRP and Kanban Together 422
Chapter Summary 423
Key Formula 423
Key Terms 424
Solved Problem 424
Discussion Questions 425
Problems 425
Case Study 426
References 428
Project Management and Product/Service
Development 429
14 Managing Projects 429
Introduction 430
14.1 The Growing Importance of Project
Management 431
14.2 Project Phases 432
Concept Phase 432
Project Definition Phase 432
Planning Phase 433
Performance Phase 433
Postcompletion Phase 433
14.3 Project Management Tools 434
Gantt Charts 434
Network Diagrams 436
Constructing a Network Diagram 436
Crashing a Project 440
X CONTENTS
14.4 Project Management Software 442
14.5 PM1 and the Project Management Body of Knowledge
(PMBOK®) 445
Chapter Summary 445
Key Formulas 445
Key Terms 446
Solved Problem 446
Discussion Questions 447
Problems 448
Case Study 450
References 450
15 Developing Products and
Services 451
Introduction 453
Product Design and the Development Process 453
Four Reasons for Developing New Products and
Services 453
15.1 Operations and Supply Chain Perspectives on
Design 454
Repeatability, Testability, and Serviceability 45 5
Production Volumes 455
Product Costs 455
Match with Existing Capabilities 456
15.2 The Development Process 457
A Model of the Development Process 457
Sequential Development versus Concurrent
Engineering 459
15.3 Organizational Roles in Product and Service
Development 460
Engineering 460
Marketing 460
Accounting 460
Finance 460
Designers 461
Purchasing 461
Suppliers 462
Who Leads? 462
15.4 Approaches to Improving Product and Service
Designs 462
DMADV (Define-Measure-Analyze-Design-
Verify) 462
Quality Function Deployment (QFD) 463
Computer-Aided Design (CAD) and Computer-Aided
Design/Computer-Aided Manufacturing
(CAD/CAM) 464
The “Design for... ’’ Approaches 464
Target Costing and Value Analysis 466
Chapter Summary 466
Key Terms 467
Discussion Questions 467
Case Study 467
References 468
Appendices 469
Glossary 475
Index 487
|
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spelling | Bozarth, Cecil C. Verfasser (DE-588)159652782 aut Introduction to operations and supply chain management Cecil C. Bozarth ; Robert B. Handfield fifth edition New York, NY Pearson [2019] © 2019 XIX, 494 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Management Production management Business logistics Materialwirtschaft (DE-588)4037937-1 gnd rswk-swf Beschaffung (DE-588)4005988-1 gnd rswk-swf Operations Management (DE-588)4549167-7 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Operations Management (DE-588)4549167-7 s Supply Chain Management (DE-588)4684051-5 s DE-604 Beschaffung (DE-588)4005988-1 s 1\p DE-604 Materialwirtschaft (DE-588)4037937-1 s 2\p DE-604 Handfield, Robert B. 1964- Sonstige (DE-588)1071826794 oth Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030654499&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Bozarth, Cecil C. Introduction to operations and supply chain management Management Production management Business logistics Materialwirtschaft (DE-588)4037937-1 gnd Beschaffung (DE-588)4005988-1 gnd Operations Management (DE-588)4549167-7 gnd Supply Chain Management (DE-588)4684051-5 gnd |
subject_GND | (DE-588)4037937-1 (DE-588)4005988-1 (DE-588)4549167-7 (DE-588)4684051-5 (DE-588)4123623-3 |
title | Introduction to operations and supply chain management |
title_auth | Introduction to operations and supply chain management |
title_exact_search | Introduction to operations and supply chain management |
title_full | Introduction to operations and supply chain management Cecil C. Bozarth ; Robert B. Handfield |
title_fullStr | Introduction to operations and supply chain management Cecil C. Bozarth ; Robert B. Handfield |
title_full_unstemmed | Introduction to operations and supply chain management Cecil C. Bozarth ; Robert B. Handfield |
title_short | Introduction to operations and supply chain management |
title_sort | introduction to operations and supply chain management |
topic | Management Production management Business logistics Materialwirtschaft (DE-588)4037937-1 gnd Beschaffung (DE-588)4005988-1 gnd Operations Management (DE-588)4549167-7 gnd Supply Chain Management (DE-588)4684051-5 gnd |
topic_facet | Management Production management Business logistics Materialwirtschaft Beschaffung Operations Management Supply Chain Management Lehrbuch |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030654499&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT bozarthcecilc introductiontooperationsandsupplychainmanagement AT handfieldrobertb introductiontooperationsandsupplychainmanagement |