Mapping workflows and managing knowledge: capturing formal and tacit knowledge to improve performance
This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
[New York, N.Y.] (222 East 46th Street, New York, NY 10017)
Business Expert Press
2012
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Ausgabe: | 1st ed |
Schriftenreihe: | Operations and supply chain management collection
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Schlagworte: | |
Zusammenfassung: | This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works |
Beschreibung: | Part of: 2012 digital library Title from PDF t.p. (viewed on September 1, 2012) |
Beschreibung: | 1 electronic text (xviii, 220 p.) ill., digital file |
ISBN: | 9781606494554 |
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100 | 1 | |a Kmetz, John L. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Mapping workflows and managing knowledge |b capturing formal and tacit knowledge to improve performance |c John L. Kmetz |
250 | |a 1st ed | ||
264 | 1 | |a [New York, N.Y.] (222 East 46th Street, New York, NY 10017) |b Business Expert Press |c 2012 | |
300 | |a 1 electronic text (xviii, 220 p.) |b ill., digital file | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
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490 | 0 | |a Operations and supply chain management collection | |
500 | |a Part of: 2012 digital library | ||
500 | |a Title from PDF t.p. (viewed on September 1, 2012) | ||
520 | |a This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works | ||
650 | 4 | |a Workflow | |
650 | 4 | |a Reengineering (Management) | |
650 | 4 | |a Knowledge management | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 9781606494547 |
912 | |a ZDB-30-PAD | ||
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Datensatz im Suchindex
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any_adam_object | |
author | Kmetz, John L. |
author_facet | Kmetz, John L. |
author_role | aut |
author_sort | Kmetz, John L. |
author_variant | j l k jl jlk |
building | Verbundindex |
bvnumber | BV045253237 |
collection | ZDB-30-PAD |
ctrlnum | (ZDB-30-PAD)EBC980757 (ZDB-89-EBL)EBL980757 (ZDB-38-EBR)ebr10594647 (OCoLC)808991409 (DE-599)BVBBV045253237 |
dewey-full | 658.51 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.51 |
dewey-search | 658.51 |
dewey-sort | 3658.51 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1st ed |
format | Electronic eBook |
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id | DE-604.BV045253237 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:12:53Z |
institution | BVB |
isbn | 9781606494554 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030641212 |
oclc_num | 808991409 |
open_access_boolean | |
physical | 1 electronic text (xviii, 220 p.) ill., digital file |
psigel | ZDB-30-PAD |
publishDate | 2012 |
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publisher | Business Expert Press |
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series2 | Operations and supply chain management collection |
spelling | Kmetz, John L. Verfasser aut Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz 1st ed [New York, N.Y.] (222 East 46th Street, New York, NY 10017) Business Expert Press 2012 1 electronic text (xviii, 220 p.) ill., digital file txt rdacontent c rdamedia cr rdacarrier Operations and supply chain management collection Part of: 2012 digital library Title from PDF t.p. (viewed on September 1, 2012) This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works Workflow Reengineering (Management) Knowledge management Erscheint auch als Druck-Ausgabe 9781606494547 |
spellingShingle | Kmetz, John L. Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance Workflow Reengineering (Management) Knowledge management |
title | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
title_auth | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
title_exact_search | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
title_full | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz |
title_fullStr | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz |
title_full_unstemmed | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz |
title_short | Mapping workflows and managing knowledge |
title_sort | mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
title_sub | capturing formal and tacit knowledge to improve performance |
topic | Workflow Reengineering (Management) Knowledge management |
topic_facet | Workflow Reengineering (Management) Knowledge management |
work_keys_str_mv | AT kmetzjohnl mappingworkflowsandmanagingknowledgecapturingformalandtacitknowledgetoimproveperformance |