The power of customer misbehavior: drive growth and innovation by learning from your customers
Gespeichert in:
Hauptverfasser: | , , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Basingstoke ; New York
Palgrave Macmillan
2014
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Ausgabe: | softcover reprint of the hardcover 1st edition |
Schlagworte: | |
Online-Zugang: | http://www.springer.com/ Inhaltstext |
Beschreibung: | vii, 192 Seiten Diagramme |
ISBN: | 9781349467792 1349467790 |
Internformat
MARC
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245 | 1 | 0 | |a The power of customer misbehavior |b drive growth and innovation by learning from your customers |c Michael Fisher, Martin Abbott and Kalle Lyytinen |
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300 | |a vii, 192 Seiten |b Diagramme | ||
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Datensatz im Suchindex
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any_adam_object | |
author | Fisher, Michael Abbott, Martin L. 1949- Lyytinen, Kalle 1953- |
author_GND | (DE-588)1032609311 (DE-588)132178524 |
author_facet | Fisher, Michael Abbott, Martin L. 1949- Lyytinen, Kalle 1953- |
author_role | aut aut aut |
author_sort | Fisher, Michael |
author_variant | m f mf m l a ml mla k l kl |
building | Verbundindex |
bvnumber | BV045200387 |
classification_rvk | QW 300 |
ctrlnum | (OCoLC)1082311647 (DE-599)DNB1101800755 |
discipline | Wirtschaftswissenschaften |
edition | softcover reprint of the hardcover 1st edition |
format | Book |
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id | DE-604.BV045200387 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T08:11:23Z |
institution | BVB |
isbn | 9781349467792 1349467790 |
language | English |
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oclc_num | 1082311647 |
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owner | DE-521 |
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physical | vii, 192 Seiten Diagramme |
publishDate | 2014 |
publishDateSearch | 2014 |
publishDateSort | 2014 |
publisher | Palgrave Macmillan |
record_format | marc |
spelling | Fisher, Michael Verfasser aut The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen softcover reprint of the hardcover 1st edition Basingstoke ; New York Palgrave Macmillan 2014 vii, 192 Seiten Diagramme txt rdacontent n rdamedia nc rdacarrier Kunde (DE-588)4114330-9 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Online PR Service innovation Electronic Commerce (DE-588)4592128-3 s Kunde (DE-588)4114330-9 s 1\p DE-604 Abbott, Martin L. 1949- Verfasser (DE-588)1032609311 aut Lyytinen, Kalle 1953- Verfasser (DE-588)132178524 aut Erscheint auch als Druck-Ausgabe, Hardcover 978-1-137-34891-3 Erscheint auch als Online-Ausgabe 10.1057/978-1-137-34892-0 978-1-137-34892-0 http://www.springer.com/ Verlag X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=cd5cb172a4c147d881264a57a4850c90&prov=M&dok_var=1&dok_ext=htm Inhaltstext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Fisher, Michael Abbott, Martin L. 1949- Lyytinen, Kalle 1953- The power of customer misbehavior drive growth and innovation by learning from your customers Kunde (DE-588)4114330-9 gnd Electronic Commerce (DE-588)4592128-3 gnd |
subject_GND | (DE-588)4114330-9 (DE-588)4592128-3 |
title | The power of customer misbehavior drive growth and innovation by learning from your customers |
title_auth | The power of customer misbehavior drive growth and innovation by learning from your customers |
title_exact_search | The power of customer misbehavior drive growth and innovation by learning from your customers |
title_full | The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen |
title_fullStr | The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen |
title_full_unstemmed | The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen |
title_short | The power of customer misbehavior |
title_sort | the power of customer misbehavior drive growth and innovation by learning from your customers |
title_sub | drive growth and innovation by learning from your customers |
topic | Kunde (DE-588)4114330-9 gnd Electronic Commerce (DE-588)4592128-3 gnd |
topic_facet | Kunde Electronic Commerce |
url | http://www.springer.com/ http://deposit.dnb.de/cgi-bin/dokserv?id=cd5cb172a4c147d881264a57a4850c90&prov=M&dok_var=1&dok_ext=htm |
work_keys_str_mv | AT fishermichael thepowerofcustomermisbehaviordrivegrowthandinnovationbylearningfromyourcustomers AT abbottmartinl thepowerofcustomermisbehaviordrivegrowthandinnovationbylearningfromyourcustomers AT lyytinenkalle thepowerofcustomermisbehaviordrivegrowthandinnovationbylearningfromyourcustomers |