Organizational behaviour and work: a critical introduction
Gespeichert in:
| Vorheriger Titel: | Organizational behaviour |
|---|---|
| 1. Verfasser: | |
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Oxford University Press
[2018]
|
| Ausgabe: | Fifth edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturangaben |
| Beschreibung: | xix, 433 Seiten Illustrationen, Diagramme 25 cm |
| ISBN: | 9780198777137 |
Internformat
MARC
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| 246 | 1 | 3 | |a Organizational behavior and work |
| 250 | |a Fifth edition | ||
| 264 | 1 | |a Oxford |b Oxford University Press |c [2018] | |
| 264 | 4 | |c © 2018 | |
| 300 | |a xix, 433 Seiten |b Illustrationen, Diagramme |c 25 cm | ||
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Datensatz im Suchindex
| _version_ | 1804178829750566912 |
|---|---|
| adam_text | Brief contents
About the Author xvii
Acknowledgements xvii
How to Use the Book xviii
How to Use the Online Resources xx
Introduction 1
PART 1 Approaching management critically
1 Setting the scene 13
2 Employees7 views of work 38
3 Managerial views of work 69
4 The rationality of management 90
5 Sexuality, sex typing, and gender 113
PART 2 Classic organizational behaviour and the critique
«••»«»•»•»•«•»•»••••«««••»•«•«•••••««»««»»««••««««••«»«»»♦»«•¿•«•«•«•«•«••»««««••«•••••»•ft
6 Motivation 135
7 Leadership 158
8 Perception 181
9 Personality 203
10 Organizationallearning 222
11 Culture 239
12 Teams and teamworking 266
13 Structure 284
14 All change? 306
PART 3 The core of critical approaches
15 Managerial power and control 333
16 Organizational misbehaviour 356
VJ
8Ri£i- CONTENTS
17 Voluntary, not-for-profit, and alternative organizations 379
18 Health, well-being, emotion, and stress 396
Glossary 419
Index 423
Detailed contents
About the Author xvii
Acknowledgements xvii
How to Use the Book xviii
How to Use the Online Resources xx
Introduction 1
Further Reading 8
Research Questions 8
References 9
PART 1 Approaching management critically
1 Setting the scene 13
Introduction 13
Scene setting 14
Globalization 14
Human trafficking and modern-day slavery 16
Corporate social responsibility and ethical behaviour 16
The growth of the enterprise economy 17
Trends in the working population 17
Income and social mobility 21
Men and women working 23
Men, women, and management 25
Mothers and fathers attitudes to work and family 26
Working hours 27
Part-time working 28
Homeworking 28
More scene-setting issues 29
Key Points 30
Case Study 30
Further Reading 31
Links to Films and Novels 31
Research Questions 31
References 32
VIII
DETAILED CONTENTS
2 Employees views of work 38
Introduction 38
Alienation 39
The experience of the assembly line 40
Making work manageable 42
The experience of work in the call centre 43
Class and orientation to work 44
What work means 47
Measuring the meaning of work 49
Job redesign to improve the intrinsic meaning of work 50
Class, gender, and the meaning of work 52
More not so good and unskilled low-paid jobs 54
The experience of catering work 57
Working-class kids, working-class jobs, and the case of care assistants 58
The experience of homeworking 59
Conclusion 60
Key Points 61
Case Study 61
Further Reading 62
Links to Films and Novels 62
Research Questions 63
References 63
3 Managerial views of work 69
Introduction 69
The definition of management 70
Research on the role of the manager 70
Management as a profession 78
Middle management 79
Success in management 80
Management and gender 80
The reality for the woman manager 81
Double jeopardy : the reality for the ethnic minority woman manager 81
Surprises in managerial work 82
Standing back from managerial work 83
Conclusion 84
Key Points 84
Case Study 85
DETAILED CONTENTS ¡X
Further Reading 85
Links to Films and Novels 86
Research Questions 86
References 86
4 The rationality of management 90
Introduction 90
Early management thinkers and rationality 91
The rationale of scientific management and Taylorism 91
Henry Ford 94
Routinization, the detailed division of labour, and modern-day Taylorism 95
The rationale of the human relations movement 98
Job redesign 101
The rationale of fitting workers to jobs 102
Eugenics 103
Intelligence testing 104
Vocational guidance: testing, then fitting people to jobs 106
Conclusion 107
Key Points 107
Case Study 108
Further Reading 108
Links to Films and Novels 109
Research Questions 109
References 109
5 Sexuality, sex typing, and gender 113
Introduction 113
Sexuality in organizations 114
The sex typing of male and female jobs 115
The sex stereotype and emotional labour 117
Masculinity and managing feelings 119
Feeling in control 121
Accounting for emotion 122
Organizational romance 123
Sexual harassment 124
Conclusion 126
Key Points 126
Case Study 126
Further Reading 127
X
!:D CONTENTS
Links to Films and Novels 127
Research Questions 127
References 127
PART 2 Classic organizational behaviour and the critique
Motivation 135
Introduction 135
Motivation as a problem 135
Content theories of motivation 137
Process theories of motivation 146
Further considerations on motivation 150
Job satisfaction and positive outcomes for organizations 151
Conclusion 151
Key Points 152
Case Study 152
Further Reading 152
Links to Films and Novels 153
Research Questions 153
References 154
Leadership 158
Introduction 158
Thinking about leadership 158
A trait theory of leadership 161
Style theories and democratic leadership 162
Task- versus relations-oriented leadership 164
Consideration versus initiating structure 166
Transactional versus transformational leadership 167
Situational leadership 168
Emotion and leadership 169
Gender and leadership 170
Spirituality and leadership 172
Race and leadership 173
Class and leadership 173
Conclusion 174
Key Points 175
Case Study 175
DîTAIü.F-D COi
xi
Further Reading 175
Links to Films and Novels 176
Research Questions 176
References 177
8 Perception 181
Introduction 181
The study of perception 182
Gestalt psychology and perception 183
Attribution theory 183
Conformity 184
Implicit personality theory 186
The logical error 187
Stereotypes and prejudice 188
The distortion of perception 191
The halo effect 192
Frames and their effect on perception 193
Classifications and their consequences 194
Perceptions of employers by employees and the psychological contract 194
Self-perception 195
Further ways in which perception can be shaped 196
Conclusion 197
Key Points 197
Case Study 198
Further Reading 198
Links to Films and Novels 199
Research Questions 199
References 199
9 Personality 203
Introduction 203
Personality theory 203
Personality traits and tests 205
Intelligence testing and personality 207
Emotional intelligence and psychometric testing 208
Some difficulties with measuring and testing personality 209
Personality theory and problematic behaviour 211
Personality, integrity, and dishonesty at work 212
Judging competence at work 214
Personality and leadership 214
Is looking at personality traits enough? 215
Conclusion 215
Key Points 216
Case Study 216
Further Reading 217
Links to Films and Novels 217
Research Questions 218
References 218
10 Organizationallearning 222
Introduction 222
The concept of organizational learning 222
Individual learning 223
Group learning 227
Organizational learning 228
Learning about language in organizations 233
Developing a critical consciousness 234
Conclusion 234
Key Points 234
Case Study 235
Further Reading 235
Links to Films and Novels 236
Research Questions 236
References 236
11 Culture 239
Introduction 239
The concept of culture 239
Understanding culture 240
Do the best cultures lead to best performance? 241
Critically assessing whether culture can be managed 243
National and organizational cultures 245
Problems with trying to manage culture 246
Describing (rather than prescribing) culture 247
Culture and change 252
Culture and gender 253
Culture and race 257
XIII
D £ f AI i k D C 0 H N i b
Further aspects of culture 258
Conclusion 259
Key Points 259
Case Study 259
Further Reading 260
Links to Films and Novels 261
Research Questions 261
References 261
12 Teams and teamworking 266
Introduction 266
Teamwork and teamworking 266
Popular views of teamworking 267
A historical view of teamworking 271
Making claims about teamworking 274
Teamworking and gender 277
Conclusion 278
Key Points 278
Case Study 279
Further Reading 279
Links to Films and Novels 280
Research Questions 280
References 280
13 Structure 284
Introduction 284
Weber on bureaucracy 285
The advantages of bureaucracy 287
The unintended consequences and dysfunctions of bureaucracy 287
Bureaucracy, emotion, and gender 289
Rationality and the service sector 290
The case of McDonald s 292
McDonaldization 294
Organizational variation in structure 297
Conclusion 299
Key Points 300
Case Study 300
Further Reading 301
Links to Films and Novels 302
Research Questions 302
References 303
14 All change? 306
Introduction 306
New forms of organization 306
Change in organizations 308
Technology and change 313
The knowledge economy and knowledge workers 314
New organizations? 316
The Japanese model 318
Change-or continuity? 324
Conclusion 324
Key Points 325
Case Study 325
Further Reading 326
Links to Films and Novels 326
Research Questions 327
References 327
PART 3 The core of critical approaches
15 Managerial power and control 333
Introduction 333
The sources and definition of power 333
Managerial prerogative 336
Workers power 336
Managing to empower 339
Control and surveillance 343
Technology 345
Technology and surveillance 347
Business process re-engineering 348
Conclusion 349
Key Points 349
Case Study 350
Further Reading 351
Links to Films and Novels 351
Research Questions
References
xv
DETAILEC- CONTSN
351
352
16 Organizational misbehaviour 356
introduction 356
Resistance and organizational misbehaviour 357
Cheating, fraud, and theft 358
Virtual crime 360
Swearing and abusive language 361
Swindling 362
Lying 362
Denial 364
Rudeness and bullying 365
Sabotage 366
Struggles relating to time 367
Gossip 368
Fun and humour 369
Managing organizational misbehaviour 371
Conclusion 372
Key Points 372
Case Study 372
Further Reading 373
Links to Films and Novels 374
Research Questions 374
References 374
17 Voluntary, not-for-profit, and alternative organizations 379
Introduction 379
Voluntary work 380
Not-for-profit 381
Cooperatives 381
The Israeli kibbutz 386
Yugoslav self-management 387
Employee involvement: profit sharing and share ownership 388
Conclusion 390
Key Points 391
Case Study 392
Further Reading 392
Links to Films and Novels 392
DETAIIED CONTENTS
Research Questions 393
References 393
Health, well-being, emotion, and stress 396
Introduction 396
Violence and abuse 396
Stress 397
The management of emotions 403
Being unemployed 405
Being on the fiddle or working on the side 409
Non-work 410
Conclusion 411
Key Points 411
Case Study 411
Further Reading 412
Links to Films and Novels 413
Research Questions 413
References 413
Glossary
Index
419
423
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| spelling | Wilson, Fiona 1955- Verfasser (DE-588)141587423 aut Organizational behaviour Organizational behaviour and work a critical introduction Fiona M. Wilson Organizational behavior and work Fifth edition Oxford Oxford University Press [2018] © 2018 xix, 433 Seiten Illustrationen, Diagramme 25 cm txt rdacontent n rdamedia nc rdacarrier Literaturangaben Organisationspsychologie (DE-588)4043786-3 gnd rswk-swf Organisationsverhalten (DE-588)4285859-8 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Organisationsverhalten (DE-588)4285859-8 s Organisationspsychologie (DE-588)4043786-3 s DE-604 Ersatz von Organizational behaviour Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030544302&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | Organizational behaviour and work a critical introduction |
| title_alt | Organizational behaviour Organizational behavior and work |
| title_auth | Organizational behaviour and work a critical introduction |
| title_exact_search | Organizational behaviour and work a critical introduction |
| title_full | Organizational behaviour and work a critical introduction Fiona M. Wilson |
| title_fullStr | Organizational behaviour and work a critical introduction Fiona M. Wilson |
| title_full_unstemmed | Organizational behaviour and work a critical introduction Fiona M. Wilson |
| title_old | Organizational behaviour |
| title_short | Organizational behaviour and work |
| title_sort | organizational behaviour and work a critical introduction |
| title_sub | a critical introduction |
| topic | Organisationspsychologie (DE-588)4043786-3 gnd Organisationsverhalten (DE-588)4285859-8 gnd |
| topic_facet | Organisationspsychologie Organisationsverhalten Lehrbuch |
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