Managing airports: an international perspective

The structure of the airport industry -- Airport economics and performance benchmarking -- The airport/airline relationship -- Airport operations -- Airport service quality and the passenger experience -- Provision of commercial facilities -- Airport competition and the role of marketing -- The econ...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Graham, Anne 1958- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: London ; New York Routledge, Taylor & Francis Group [2018]
Ausgabe:Fifth edition
Schlagworte:
Zusammenfassung:The structure of the airport industry -- Airport economics and performance benchmarking -- The airport/airline relationship -- Airport operations -- Airport service quality and the passenger experience -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects
Beschreibung:Includes bibliographical references and index
Beschreibung:xxii, 428 Seiten Illustrationen, Diagramme
ISBN:9781138285354
9781138285347

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