Smit, B., & Melissen, F. (2018). Sustainable customer experience design: Co-creating experiences in events, tourism and hospitality. Routledge.
Chicago-Zitierstil (17. Ausg.)Smit, Bert, und Frans Melissen. Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality. Abingdon, Oxon: Routledge, 2018.
MLA-Zitierstil (9. Ausg.)Smit, Bert, und Frans Melissen. Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality. Routledge, 2018.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.