ISO 9001 in der Dienstleistung: der Leitfaden für ein kundenorientiertes Qualitätsmanagement
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Elektronisch E-Book |
Sprache: | German |
Veröffentlicht: |
München
Hanser
[2018]
|
Schlagworte: | |
Online-Zugang: | BHS01 BTU01 FAB01 FAN01 FAW01 FAW02 FCO01 FFW01 FHA01 FHD01 FHI01 FHM01 FHN01 FHR01 FKE01 FLA01 FRO01 FWS01 FWS02 UBM01 UBT01 UBY01 UEI03 UER01 Volltext |
Beschreibung: | 1 Online-Ressource (VIII, 228 Seiten) Illustrationen, Diagramme |
ISBN: | 9783446456402 |
DOI: | 10.3139/9783446456402 |
Internformat
MARC
LEADER | 00000nmm a22000008c 4500 | ||
---|---|---|---|
001 | BV045073914 | ||
003 | DE-604 | ||
005 | 20240130 | ||
007 | cr|uuu---uuuuu | ||
008 | 180704s2018 gw |||| o||u| ||||||ger d | ||
020 | |a 9783446456402 |c Online |9 978-3-446-45640-2 | ||
024 | 7 | |a 10.3139/9783446456402 |2 doi | |
035 | |a (ZDB-16-HEB)9783446456402 | ||
035 | |a (OCoLC)1043724938 | ||
035 | |a (DE-599)BVBBV045073914 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a ger | |
044 | |a gw |c XA-DE-BY | ||
049 | |a DE-19 |a DE-945 |a DE-703 |a DE-29 |a DE-Aug4 |a DE-1043 |a DE-1046 |a DE-1047 |a DE-858 |a DE-573 |a DE-860 |a DE-92 |a DE-898 |a DE-863 |a DE-862 |a DE-1102 |a DE-B768 |a DE-634 |a DE-1028 |a DE-M347 |a DE-1050 |a DE-706 |a DE-861 |a DE-859 |a DE-11 | ||
082 | 0 | |a 338.761 |2 22/ger | |
082 | 0 | |a 650 |2 23 | |
082 | 0 | |a 658.4013 |2 22/ger | |
084 | |a QP 321 |0 (DE-625)141854: |2 rvk | ||
084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
084 | |a QR 560 |0 (DE-625)142061: |2 rvk | ||
084 | |a 330 |2 sdnb | ||
084 | |a 650 |2 sdnb | ||
100 | 1 | |a Meister, Ulla |d 1954- |e Verfasser |0 (DE-588)109790863 |4 aut | |
245 | 1 | 0 | |a ISO 9001 in der Dienstleistung |b der Leitfaden für ein kundenorientiertes Qualitätsmanagement |c Ulla Meister, Holger Meister |
264 | 1 | |a München |b Hanser |c [2018] | |
264 | 4 | |c © 2018 | |
300 | |a 1 Online-Ressource (VIII, 228 Seiten) |b Illustrationen, Diagramme | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
630 | 0 | 7 | |a ISO 9001: 2015 |0 (DE-588)1068087374 |2 gnd |9 rswk-swf |
630 | 0 | 7 | |a DIN EN ISO 9001:2015 |0 (DE-588)1081265299 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kunde |0 (DE-588)4114330-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
653 | |a Paper over boards | ||
653 | |a Dienstleistung | ||
653 | |a Dienstleistungsmanagement | ||
653 | |a Kundenzufriedenheit | ||
653 | |a Normen umsetzen | ||
653 | |a Qualitätsmanagement | ||
653 | |a QUAL2018 | ||
689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 1 | |a Kunde |0 (DE-588)4114330-9 |D s |
689 | 0 | 2 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
689 | 0 | 3 | |a ISO 9001: 2015 |0 (DE-588)1068087374 |D u |
689 | 0 | 4 | |a DIN EN ISO 9001:2015 |0 (DE-588)1081265299 |D u |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Meister, Holger |e Verfasser |4 aut | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-446-45517-7 |
856 | 4 | 0 | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
912 | |a ZDB-16-HEB |a ZDB-16-HEQ | ||
940 | 1 | |q ZDB-16-HEB18 | |
940 | 1 | |q ZDB-16-HEQ18 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-030465065 | ||
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l BHS01 |p ZDB-16-HEQ |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l BTU01 |p ebook |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FAB01 |p ZDB-16-HEB |q FAB_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FAN01 |p ZDB-16-HEB |q FAN_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FAW01 |p ZDB-16-HEB |q FAW_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FAW02 |p ZDB-16-HEB |q FAW_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FCO01 |p ZDB-16-HEB |q FCO_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FFW01 |p ZDB-16-HEB |q FFW_Einzelkauf |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FHA01 |p ZDB-16-HEB |q FHA_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FHD01 |p ZDB-16-HEB |q FHD01_HEB_Kauf |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FHI01 |p ZDB-16-HEQ |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FHM01 |p ZDB-16-HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FHN01 |p ZDB-16-HEQ |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FHR01 |p ZDB-16-HEQ |q ZDB-16-HEQ18 |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FKE01 |p ZDB-16-HEB |q FKE_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FLA01 |p ZDB-16-HEB |q FLA_PDA_HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FRO01 |p ZDB-16-HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FWS01 |p ZDB-16-HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l FWS02 |p ZDB-16-HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l UBM01 |p ZDB-16-HEB |q UBM_Einzelkauf |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l UBT01 |p ZDB-16-HEB |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l UBY01 |p ZDB-16-HEQ |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l UEI03 |p ZDB-16-HEQ |q ZDB-16-HEQ18 |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.3139/9783446456402?locatt=mode:legacy |l UER01 |p ZDB-16-HEQ |x Verlag |3 Volltext |
Datensatz im Suchindex
DE-BY-FWS_katkey | 698600 |
---|---|
_version_ | 1806184540739207168 |
any_adam_object | |
author | Meister, Ulla 1954- Meister, Holger |
author_GND | (DE-588)109790863 |
author_facet | Meister, Ulla 1954- Meister, Holger |
author_role | aut aut |
author_sort | Meister, Ulla 1954- |
author_variant | u m um h m hm |
building | Verbundindex |
bvnumber | BV045073914 |
classification_rvk | QP 321 QQ 250 QR 560 |
collection | ZDB-16-HEB ZDB-16-HEQ |
ctrlnum | (ZDB-16-HEB)9783446456402 (OCoLC)1043724938 (DE-599)BVBBV045073914 |
dewey-full | 338.761 650 658.4013 |
dewey-hundreds | 300 - Social sciences 600 - Technology (Applied sciences) |
dewey-ones | 338 - Production 650 - Management and auxiliary services 658 - General management |
dewey-raw | 338.761 650 658.4013 |
dewey-search | 338.761 650 658.4013 |
dewey-sort | 3338.761 |
dewey-tens | 330 - Economics 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
doi_str_mv | 10.3139/9783446456402 |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05485nmm a22009738c 4500</leader><controlfield tag="001">BV045073914</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20240130 </controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">180704s2018 gw |||| o||u| ||||||ger d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783446456402</subfield><subfield code="c">Online</subfield><subfield code="9">978-3-446-45640-2</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.3139/9783446456402</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-16-HEB)9783446456402</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1043724938</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV045073914</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">XA-DE-BY</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-19</subfield><subfield code="a">DE-945</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-29</subfield><subfield code="a">DE-Aug4</subfield><subfield code="a">DE-1043</subfield><subfield code="a">DE-1046</subfield><subfield code="a">DE-1047</subfield><subfield code="a">DE-858</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-860</subfield><subfield code="a">DE-92</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-863</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-1102</subfield><subfield code="a">DE-B768</subfield><subfield code="a">DE-634</subfield><subfield code="a">DE-1028</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-861</subfield><subfield code="a">DE-859</subfield><subfield code="a">DE-11</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">338.761</subfield><subfield code="2">22/ger</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">650</subfield><subfield code="2">23</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4013</subfield><subfield code="2">22/ger</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 321</subfield><subfield code="0">(DE-625)141854:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QQ 250</subfield><subfield code="0">(DE-625)141969:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QR 560</subfield><subfield code="0">(DE-625)142061:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">330</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">650</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Meister, Ulla</subfield><subfield code="d">1954-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)109790863</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">ISO 9001 in der Dienstleistung</subfield><subfield code="b">der Leitfaden für ein kundenorientiertes Qualitätsmanagement</subfield><subfield code="c">Ulla Meister, Holger Meister</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">München</subfield><subfield code="b">Hanser</subfield><subfield code="c">[2018]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">© 2018</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (VIII, 228 Seiten)</subfield><subfield code="b">Illustrationen, Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="630" ind1="0" ind2="7"><subfield code="a">ISO 9001: 2015</subfield><subfield code="0">(DE-588)1068087374</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="630" ind1="0" ind2="7"><subfield code="a">DIN EN ISO 9001:2015</subfield><subfield code="0">(DE-588)1081265299</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kunde</subfield><subfield code="0">(DE-588)4114330-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Paper over boards</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Dienstleistung</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Dienstleistungsmanagement</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Kundenzufriedenheit</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Normen umsetzen</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Qualitätsmanagement</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">QUAL2018</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kunde</subfield><subfield code="0">(DE-588)4114330-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">ISO 9001: 2015</subfield><subfield code="0">(DE-588)1068087374</subfield><subfield code="D">u</subfield></datafield><datafield tag="689" ind1="0" ind2="4"><subfield code="a">DIN EN ISO 9001:2015</subfield><subfield code="0">(DE-588)1081265299</subfield><subfield code="D">u</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Meister, Holger</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-446-45517-7</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-16-HEB</subfield><subfield code="a">ZDB-16-HEQ</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">ZDB-16-HEB18</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">ZDB-16-HEQ18</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-030465065</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">BHS01</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">BTU01</subfield><subfield code="p">ebook</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FAB01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FAB_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FAN01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FAN_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FAW01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FAW_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FAW02</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FAW_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FCO01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FCO_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FFW01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FFW_Einzelkauf</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FHA01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FHA_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FHD01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FHD01_HEB_Kauf</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FHI01</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FHM01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FHN01</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FHR01</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="q">ZDB-16-HEQ18</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FKE01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FKE_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FLA01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">FLA_PDA_HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FRO01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FWS01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">FWS02</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">UBM01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="q">UBM_Einzelkauf</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">UBT01</subfield><subfield code="p">ZDB-16-HEB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">UBY01</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">UEI03</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="q">ZDB-16-HEQ18</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.3139/9783446456402?locatt=mode:legacy</subfield><subfield code="l">UER01</subfield><subfield code="p">ZDB-16-HEQ</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV045073914 |
illustrated | Not Illustrated |
indexdate | 2024-08-01T13:30:06Z |
institution | BVB |
isbn | 9783446456402 |
language | German |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030465065 |
oclc_num | 1043724938 |
open_access_boolean | |
owner | DE-19 DE-BY-UBM DE-945 DE-703 DE-29 DE-Aug4 DE-1043 DE-1046 DE-1047 DE-858 DE-573 DE-860 DE-92 DE-898 DE-BY-UBR DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-1102 DE-B768 DE-634 DE-1028 DE-M347 DE-1050 DE-706 DE-861 DE-859 DE-11 |
owner_facet | DE-19 DE-BY-UBM DE-945 DE-703 DE-29 DE-Aug4 DE-1043 DE-1046 DE-1047 DE-858 DE-573 DE-860 DE-92 DE-898 DE-BY-UBR DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-1102 DE-B768 DE-634 DE-1028 DE-M347 DE-1050 DE-706 DE-861 DE-859 DE-11 |
physical | 1 Online-Ressource (VIII, 228 Seiten) Illustrationen, Diagramme |
psigel | ZDB-16-HEB ZDB-16-HEQ ZDB-16-HEB18 ZDB-16-HEQ18 ebook ZDB-16-HEB FAB_PDA_HEB ZDB-16-HEB FAN_PDA_HEB ZDB-16-HEB FAW_PDA_HEB ZDB-16-HEB FCO_PDA_HEB ZDB-16-HEB FFW_Einzelkauf ZDB-16-HEB FHA_PDA_HEB ZDB-16-HEB FHD01_HEB_Kauf ZDB-16-HEQ ZDB-16-HEQ18 ZDB-16-HEB FKE_PDA_HEB ZDB-16-HEB FLA_PDA_HEB ZDB-16-HEB UBM_Einzelkauf |
publishDate | 2018 |
publishDateSearch | 2018 |
publishDateSort | 2018 |
publisher | Hanser |
record_format | marc |
spellingShingle | Meister, Ulla 1954- Meister, Holger ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement ISO 9001: 2015 (DE-588)1068087374 gnd DIN EN ISO 9001:2015 (DE-588)1081265299 gnd Kunde (DE-588)4114330-9 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistung (DE-588)4012178-1 gnd |
subject_GND | (DE-588)1068087374 (DE-588)1081265299 (DE-588)4114330-9 (DE-588)4219057-5 (DE-588)4012178-1 |
title | ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement |
title_auth | ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement |
title_exact_search | ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement |
title_full | ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement Ulla Meister, Holger Meister |
title_fullStr | ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement Ulla Meister, Holger Meister |
title_full_unstemmed | ISO 9001 in der Dienstleistung der Leitfaden für ein kundenorientiertes Qualitätsmanagement Ulla Meister, Holger Meister |
title_short | ISO 9001 in der Dienstleistung |
title_sort | iso 9001 in der dienstleistung der leitfaden fur ein kundenorientiertes qualitatsmanagement |
title_sub | der Leitfaden für ein kundenorientiertes Qualitätsmanagement |
topic | ISO 9001: 2015 (DE-588)1068087374 gnd DIN EN ISO 9001:2015 (DE-588)1081265299 gnd Kunde (DE-588)4114330-9 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistung (DE-588)4012178-1 gnd |
topic_facet | ISO 9001: 2015 DIN EN ISO 9001:2015 Kunde Qualitätsmanagement Dienstleistung |
url | https://doi.org/10.3139/9783446456402?locatt=mode:legacy |
work_keys_str_mv | AT meisterulla iso9001inderdienstleistungderleitfadenfureinkundenorientiertesqualitatsmanagement AT meisterholger iso9001inderdienstleistungderleitfadenfureinkundenorientiertesqualitatsmanagement |