Practicing Enterprise Governance and Enterprise Engineering: Applying the Employee-Centric Theory of Organization
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cham
Springer
[2018]
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| Schriftenreihe: | The Enterprise Engineering Series
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| Schlagworte: | |
| Online-Zugang: | Inhaltstext http://www.springer.com/ Inhaltsverzeichnis |
| Beschreibung: | xix, 414 Seiten Illustrationen 23.5 cm x 15.5 cm |
| ISBN: | 9783319736570 3319736574 |
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| 653 | |a JPP | ||
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| 653 | |a Enterprise Governance | ||
| 653 | |a Information Systems Applications | ||
| 653 | |a IT Compliance | ||
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Datensatz im Suchindex
| _version_ | 1804178567236419584 |
|---|---|
| adam_text | Contents
1 The Importance of Practicing Foundational Insights in Enterprise
Governance and Enterprise Engineering.............................. 1
LI Introduction.................................................... 1
1.1.1 Organizing and Enterprise Design........................ 1
1.1.2 The Fundamental Maxim and the Theory
of Organization...................................... 7
1.1.3 Outlining Further Introductory Observations............. 9
1.2 The Modem Enterprise and Its Context: Trends
and Characteristics......................................... 10
1.2.1 The Context............................................ 10
1.2.2 Technology Developments................................ 10
1.2.3 Informatization........................................ 16
1.2.4 Business Context....................................... 18
1.2.5 Organizing............................................. 28
1.2.6 The Need for Understanding and Designing Enterprises
Summarized........................................... 31
1.2.7 Paradigm Shifts........................................ 32
1.3 Two Core Enterprise Competences.............................. 34
1.3.1 The Notion of Enterprise Competence.................... 34
1.3.2 Operational Competence................................. 35
1.3.3 Governance Competence.................................. 36
1.3.4 Competence Process and Outcome......................... 36
1.3.5 Governance Versus Management........................... 37
1.4 The Need for Holistic, Enterprise-wide Design.................. 39
1.4.1 Curing the Lingering Problem of Business
and IT Alignment...................................... 39
1.4.2 Effectively Addressing the Compliance Theme............ 47
XI
Contents
xii
1 .4.3 Enterprise-wide Design: The Basis for Enterprise
Performance.............................................. 52
1.4.4 Overcoming Theoretical Fragmentation and Avoiding
the Traditional Myopia About Organizing . ........... 54
1.5 Enterprise Design Science......................................... 56
1.5.1 The Importance of Sound Theories......................... 56
1.5.2 Design Sciences and Foundational Sciences................ 59
1.6 The Close Relationship Between Enterprise Governance
and Enterprise Engineering.................................* • * 65
1.6.1 Core Topics in Perspective............................... 65
1.6.2 Three Governance Themes: Summary......................... 67
1.6.3 Enterprise Governance: The Overarching, Integrative
Scope..................................................... 68
1.7 Outlining the Next Chapters...................................... 72
1.7.1 Summing Up the Previous Discussion....................... 72
1.7.2 Chapter 2. Foundational Insights for Enterprise
Change and Enterprise Design Summarized.................. 74
1.7.3 Chapter 3. Enterprise Governance and the Process
of Enterprise Design...................................... 76
1.7.4 Chapter 4. Poietical Foundation: Theories,
Methodology, and Methods of Enterprise Engineering . . . 77
1.7.5 Chapter 5. Case Illustration: Creating EnerServe.......... 79
References............................................................ 79
2 Foundational Insights for Enterprise Change and Enterprise
Design Summarized...................................................... 83
2.1 Introduction....................................................... 83
2.2 Philosophical Foundation.......................................... 83
2.2.1 About the Origin of Scientific Concepts................... 84
2.2.2 The Dominant Mechanistic and Deterministic
Worldview............................................... 86
2.2.3 Meaning and Morality . ................................... 87
2.2.4 The Traditional View on Science.......................... 88
2.2.5 Truth and Knowledge: Core Aspects........................ 89
2.2.6 Human Existence: The Essence for Understanding
Society and Enterprises.................................. 90
2.2.7 Teleological and Ontological Perspectives............. . 92
2.2.8 Postmodernism: Questioning Claims of Modernism . ... 93
2.2.9 Philosophy of Language................................... 95
2.2.10 Viewpoints of Eastern Philosophy . . . .................. 97
2.2.11 Implications for Enterprise Governance and Enterprise
Engineering.............................................. 98
2.3 Ontological Foundation.......................................... 107
2.3.1 Studying Social Entities................................ 107
2.3.2 Theories of Society..................................... 108
Contents
xiii
2.3.3 Social Interaction, Organization, and Emergence........... 113
2.3.4 Culture................................................... 115
2.3.5 Main Societal Aspects..................................... 116
2.3.6 Emergence as a Key Social Characteristic.............. 119
2.3.7 Ontological Dualism....................................... 121
2.3.8 Morphogenic Social System Model........................... 123
2.3.9 Morphogenic Enterprise Model.............................. 125
2.3.10 Organization Theories: Scope.............................. 129
2.3.11 Traditional Perspectives on Organizing
and Management............................................ 129
2.3.12 Acknowledging Social Aspects.............................. 131
2.3.13 Contingency Perspectives.................................. 134
2.3.14 Acknowledging Emerging Organizing......................... 135
2.3.15 Critical Perspectives..................................... 139
2.3.16 The Continuous Myopia About Organizing.................... 140
2.3.17 Implications for Enterprise Governance
and Enterprise Engineering................................ 140
2.4 Ideological Foundation............................................ 146
2.4.1 Why Do Enterprises Exist?................................. 147
2.4.2 Rejecting the Mechanization of Enterprises................ 149
2.4.3 Enteiprise Mechanization: Meaning
and Morality Vanish....................................... 151
2.4.4 Views on Enterprise Change............................... 152
2.4.5 Satisfying the Law of Requisite Variety................... 153
2.4.6 The Importance of Employee Involvement.................... 154
2.4.7 The Employee-Centric Theory of Organization............... 155
2.4.8 Enterprise Health......................................... 156
2.4.9 Employee Behavior and the Behavior Context................ 157
2.4.10 Enterprise Reality: Discouraging and Unpromising...... 159
2.4.11 Revisiting the Importance of Enterprise Coherence
and Consistency........................................... 162
2.4.12 Implications for Enterprise Governance
and Enterprise Engineering................................ 163
References.............................................................. 167
3 Enterprise Governance and the Process of Enterprise Design.......... 169
3.1 About the Nature of Change in Social Contexts..................... 169
3.1.1 Enterprise Adaptive and Reshaping Initiatives............. 169
3.1.2 Strategic Desirables: Complexity and Initial Unclarity ... 170
3.1.3 Two Different Phases of Chance and Their
Incommensurability........................................ 173
3.1.4 Social Organization and the Elusive Notion of Social
Determinism............................................... 174
3.1.5 Emergence and the Ignorance About Knowledge
Deficiency................................................ 176
Contents
3.2 Enterprise Change and Enterprise Governance ................. 177
3.2.1 The Mechanization of Governance.......................... 177
3.2.2 Enterprise Change and the Law of Requisite Variety ... 178
3.2.3 The Fundamental Enterprise Regulating Mismatch........ 179
3.2.4 The Inquisitive Process of Strategy Operationalization... 182
3.2.5 The Creative Process of Enterprise Design................ 184
3.2.6 Incommensurabilities: Function Versus Construction
and Designing Versus Planning........................... 185
3.2.7 Enterprise Governance as the Competence for Change . . . 187
3.2.8 Phases of Enterprise Realization................... 188
3.2.9 Distributed Governance and the Relationship
Between the Enterprise Operational and Governance
Competence............................................ 190
3.2.10 Inadequate Approaches to Enterprise Change............ 194
3.2.11 Summary of Main Points................................ 197
References.......................................................... 198
4 Poietical Foundation................................................... 201
4.1 Introduction................................................. 201
4.1.1 The Challenges . ................................... 201
4.1.2 Holistic, Enterprise-wide Focus........................ 203
4.1.3 Brief Outline of This Chapter....................... 205
4.2 Enterprise Design: Reasons and Requisites...................... 206
4.2.1 Reasons for Enterprise Design.......................... 206
4.2.2 Conceptualizing Enterprises: The Requisites............ 208
4.2.3 Macro-level and Micro-level Enterprise Design
Aspects.............................................. 212
4.2.4 Theoretical Basis of Enterprise Engineering............ 213
4.3 The Functional Perspective.................................... 216
4.3.1 The Notion of Affordance............................... 217
4.3.2 The Notion of Function and Functional Language . . . . 219
4.3.3 Value and Valuating................................. 224
4.3.4 Functional Design, Decomposition, and Functional
Design Domains....................................... 225
4.4 The Constructional Perspective ................................. 230
4.4.1 Construction: The Basis for System Properties.......... 230
4.4.2 Constructional Decomposition and Constructional
Design Domains......................................... 231
4.5 Linking System Desirables with System Design Concepts........ 234
4.5.1 System Context, Design Aspects, and Areas
of Concern............................................. 234
4.5.2 Requirements and Architecture.......................... 235
4.5.3 Functional Requirements............................... 238
4.5.4 Constructional Requirements............................ 239
4.5.5 Functional Architecture................................ 240
Contents
xv
4.5.6 Constructional Architecture........................... 241
4.5.7 Difference Between Requirements and Architecture . . . 242
4.5.8 Generic Requirements and Architecture Framework . . . 244
4.5.9 Publication of Requirements and Architecture.......... 249
4.6 Generic System Development..................................... 252
4.6.1 Generic System Development Framework.................. 252
4.6.2 Generic System Development Process.................... 254
4.6.3 Prelude to Enterprise Design.......................... 255
4.7 Essential Construction Models................................ 256
4.7.1 What Is a Model?...................................... 256
4.7.2 Introducing the Notion of Essential Model....... 258
4.8 Enterprise Essential Modeling................................ 260
4.8.1 The Theory............................................ 260
4.8.2 Interaction Model..................................... 270
4.8.3 Interstriction Model.................................. 274
4.8.4 Process Model......................................... 276
4.8.5 Fact Model............................................ 281
4.8.6 Operational Rules (Action Model)...................... 282
4.8.7 Reflection on Essential Modeling...................... 285
4.9 Enterprise Functional and Constructional Perspective......... 290
4.9.1 Main Enterprise Design Domains........................ 290
4.9.2 Enterprise Functional Decomposition and Functional
Design Domains........................................ 295
4.9.3 Enterprise Constructional Decomposition
and Constructional Design Domains..................... 297
4.9.4 Linking Enterprise Design Domains with Essential
Partitioning.......................................... 298
4.9.5 Enterprise Design and the Morphogenic Enterprise
Conceptual System Model............................... 300
4.10 Enterprise Requirements and Architecture Framework............ 302
4.11 Generic Enterprise Development................................ 304
4.11.1 Generic Enterprise Development Framework............ 304
4.11.2 Strategic Context: The Environmental Using System . . . 305
4.11.3 Design Aspects...................................... 306
4.11.4 Areas of Concern.................................... 309
4.11.5 Functional and Constructional Requirements............ 310
4.11.6 Functional and Constructional Architecture............ 314
4.11.7 Publication of Requirements and Architecture...... 317
4.11.8 Coherence and Consistency of Requirements and
Architecture........................................... 319
4.12 Enterprise Design Process and Enterprise Change................. 321
4.12.1 The Inquisitive Process Revisited..................... 321
4.12.2 Enterprise Change: More than Merely Design
but Based on Design.................................... 323
4.13 Implications of the Poietical Foundation........................ 325
References............................................................ 327
XVI
Contents
5 Case Illustration: Creating EnerServe................................ 329
5.1 Introduction................................................... 329
5.1.1 A New Enterprise..................................... 329
5.1.2 Developing the Enterprise Governance Competence . . . 330
5.2 Strategie Context: Changing Energy Utilities................... 330
5.2.1 The Open Energy Market............................... 330
5.2.2 Strategic Choice: Focus on Energy Supply............. 332
5.2.3 The Switching Process................................ 332
5.3 Strategic Context: New Perspectives............................ 333
5.3.1 Managing Demand and Supply: Energy Trading ...... 334
5.3.2 Business and Market Dynamics:
Increased Competition................................ 334
5.3.3 Other Ways of Organizing......................... 334
5.3.4 Mergers and Acquisitions............................. 335
5.3.5 Towards ‘Price-Based Costing’........................ 335
5.3.6 Complementary Services............................... 335
5.3.7 Towards Empowered Customers.......................... 336
5.3.8 Customer Focus, Loyalty, and Employee
Involvement.......................................... 337
5.3.9 Virtualization....................................... 337
5.3.10 Technology Developments ............................. 338
5.3.11 Core Characteristics of Change: Paradigm Shifts...... 338
5.4 Design Aspects and Areas of Concern............................ 339
5.4.1 EnerServe’s Environment................................ 339
5.4.2 Business Design Aspects................................ 339
5.4.3 Organization Design Aspects............................ 340
5.4.4 Information Design Aspects............................. 341
5.4.5 IT Design Aspects ..................................... 342
5.4.6 Areas of Concern....................................... 342
5.5 The Character of Change........................................ 343
5.5.1 The Challenges, Complexity, and Uncertainty............ 343
5.5.2 Culture and Behavior Change............................ 344
5.5.3 The Importance of the Inquisitive Process.............. 350
5.6 Requirements . ............................................... 350
5.7 Architecture................................................... 356
5.7.1 Principles for Employee-Centric Organizing............. 356
5.7.2 The Scope of Design Principles: Contributing
to Unity and Integration............................... 360
5.7.3 EnerServe’s Architecture . . .......................... 362
5.8 EnerServe’s Essential Models................................... 368
5.8.1 Interaction Model and Process Models................... 368
5.8.2 Fact Model............................................. 373
5.8.3 Additional Transactions................................ 374
5.8.4 Interstriction Model................................... 375
Contents xvii
5.8.5 Operational Rules................................... 376
5.8.6 The Definition of Commodity Services................ 377
5.8.7 Clustering of Actor Roles and Functional Units...... 378
5.8.8 Designing Supplementary Transactions................ 378
5.8.9 Further Design...................................... 379
5.9 Addressing IT ‘Legacy’ Complexity............................. 380
5.9.1 The Needed Change................................... 380
5.9.2 The IT Legacy Trap.................................. 382
5.9.3 Assessing IT Legacy Systems......................... 383
5.9.4 Commodity (IT) Infrastructure and Services.......... 385
5.10 The Arrangement of Enterprise Governance..................... 388
5.10.1 Two Essential Competences........................... 388
5.10.2 Core Central Governance Processes................... 389
5.10.3 Governance Maturity Levels.......................... 395
5.10.4 Dimensions of Personal Competences.................. 397
5.10.5 Competences of the Enterprise Engineer.............. 399
5.11 Reflection................................................... 401
References......................................................... 403
Index.................................................................. 405
|
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| author | Hoogervorst, Jan A.P |
| author_facet | Hoogervorst, Jan A.P |
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| ctrlnum | (OCoLC)1040666164 (DE-599)DNB1147660115 |
| discipline | Wirtschaftswissenschaften |
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| genre_facet | Lehrbuch |
| id | DE-604.BV044966288 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:06:01Z |
| institution | BVB |
| institution_GND | (DE-588)1064344704 |
| isbn | 9783319736570 3319736574 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030358785 |
| oclc_num | 1040666164 |
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| owner | DE-355 DE-BY-UBR |
| owner_facet | DE-355 DE-BY-UBR |
| physical | xix, 414 Seiten Illustrationen 23.5 cm x 15.5 cm |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | Springer |
| record_format | marc |
| series2 | The Enterprise Engineering Series |
| spelling | Hoogervorst, Jan A.P. Verfasser aut Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization Jan A.P. Hoogervorst Cham Springer [2018] xix, 414 Seiten Illustrationen 23.5 cm x 15.5 cm txt rdacontent n rdamedia nc rdacarrier The Enterprise Engineering Series Unternehmen (DE-588)4061963-1 gnd rswk-swf Organisationsgestaltung (DE-588)4115462-9 gnd rswk-swf Organisationstheorie (DE-588)4121434-1 gnd rswk-swf KJQ KJU JPP Enterprise Information Systems Enterprise Computing Enterprise Governance Information Systems Applications IT Compliance Ontologies Organizational Theory Enterprise Engineering (DE-588)4123623-3 Lehrbuch gnd-content Unternehmen (DE-588)4061963-1 s Organisationstheorie (DE-588)4121434-1 s Organisationsgestaltung (DE-588)4115462-9 s DE-604 Springer International Publishing (DE-588)1064344704 pbl Elektronische Reproduktion 9783319736587 Erscheint auch als Online-Ausgabe (DE-600)78-3-319-73658-7 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=53acfad82aa949dba65b942c21c5263c&prov=M&dok_var=1&dok_ext=htm Inhaltstext X:MVB http://www.springer.com/ Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030358785&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Hoogervorst, Jan A.P Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization Unternehmen (DE-588)4061963-1 gnd Organisationsgestaltung (DE-588)4115462-9 gnd Organisationstheorie (DE-588)4121434-1 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4115462-9 (DE-588)4121434-1 (DE-588)4123623-3 |
| title | Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization |
| title_auth | Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization |
| title_exact_search | Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization |
| title_full | Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization Jan A.P. Hoogervorst |
| title_fullStr | Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization Jan A.P. Hoogervorst |
| title_full_unstemmed | Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization Jan A.P. Hoogervorst |
| title_short | Practicing Enterprise Governance and Enterprise Engineering |
| title_sort | practicing enterprise governance and enterprise engineering applying the employee centric theory of organization |
| title_sub | Applying the Employee-Centric Theory of Organization |
| topic | Unternehmen (DE-588)4061963-1 gnd Organisationsgestaltung (DE-588)4115462-9 gnd Organisationstheorie (DE-588)4121434-1 gnd |
| topic_facet | Unternehmen Organisationsgestaltung Organisationstheorie Lehrbuch |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=53acfad82aa949dba65b942c21c5263c&prov=M&dok_var=1&dok_ext=htm http://www.springer.com/ http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030358785&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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