Kortum, P. (2016). Usability assessment: How to measure the usability of products, services, and systems. The Human Factors and Ergonomics Society.
Chicago Style (17th ed.) CitationKortum, Philip. Usability Assessment: How to Measure the Usability of Products, Services, and Systems. Santa Monica, CA: The Human Factors and Ergonomics Society, 2016.
MLA (9th ed.) CitationKortum, Philip. Usability Assessment: How to Measure the Usability of Products, Services, and Systems. The Human Factors and Ergonomics Society, 2016.
Warning: These citations may not always be 100% accurate.