Diverse methods in customer relationship marketing and management:

"This book addresses critical success factors for customer relationship marketing implementation, activities that are affected by the use of customer relationship marketing programs, and consequent performance outcomes. It documents the role of customer relationship marketing in different secto...

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Bibliographische Detailangaben
Weitere Verfasser: Lee, In 1958- (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hershey PA, USA IGI Global, Disseminator of Knowledge [2018]
Schriftenreihe:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Schlagworte:
Online-Zugang:DE-1050
DE-1049
DE-706
DE-573
DE-91
DE-20
DE-898
DE-83
URL des Erstveröffentlichers
Zusammenfassung:"This book addresses critical success factors for customer relationship marketing implementation, activities that are affected by the use of customer relationship marketing programs, and consequent performance outcomes. It documents the role of customer relationship marketing in different sectors and industries and identifies marketing activities that are affected by its usage"...
Beschreibung:1 Online-Ressource (xvii, 333 Seiten)
ISBN:9781522556206
DOI:10.4018/978-1-5225-5619-0

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