The Bureaucrat and the Poor: Encounters in French Welfare Offices
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London
Taylor and Francis
2016
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| Schlagworte: | |
| Online-Zugang: | KUBA3 Volltext |
| Beschreibung: | Description based upon print version of record |
| Beschreibung: | 1 Online-Ressource (194 pages) |
| ISBN: | 9781317039723 1317039726 |
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| 505 | 8 | |a Cover; Half Title; Title Page; Copyright Page; Table of Contents; Acknowledgements; Foreword; Preface to the English Edition; Introduction; Analytical framework and research methods; Bureaucratic encounters: from the social problem to the sociological object; Roles, identities and institutions; Bureaucratic relationships and power relations; Fieldwork and methodology; Part I The Social Conditions of the Administrative Relationship; I. The public; Dealing first-hand with social transformations; Social differences in the relationship to the institution; Diverse institutional careers | |
| 505 | 8 | |a Expressing social discontentII. Organising face-to-face encounters; Organising the reception; Of spatial and human divisions; III. An unequal relationship; Producing deference; Institutional answers to ordinary demands; Surrendering to the institution; IV. Administrative exchanges, normative exchanges; Identity control; From administrative to social goodwill; Part II The Agentâ#x80;#x99;s Two Bodies; I. The post and the role of the agent; An isolated post; A loosely defined function; Disputes on the definition of the agentâ#x80;#x99;s role; II. On becoming an agent; Integration by accident | |
| 505 | 8 | |a Reception work as an escapeHow to learn what cannot be taught; III. The agents as individuals; Personal dispositions, relationship to the job and definition of the role; Of â#x80;#x98;instinctâ#x80;#x99; in reception work; IV. Facing misery; Suffering of the client, suffering of the agent; Individual involvement and social vocations; V. Managing social inequality; Adapting to the public; The social conditions of compassion; VI. The agentâ#x80;#x99;s separate identities; The ambiguity of personalisation; A necessary self-division; When self-division fails; Self-division strategies | |
| 505 | 8 | |a Part III Questioning the Institutional OrderI. Flaws in the system; Irregularities; Injustice; The uses of discretion; II. Putting up with the institution; A strategic docility?; Silence: between deprivation and self-protection; Distance, defiance, distrust; III. The return of the repressed individual; When visitors get personal; Deterioration of the exchange; The difficulties in dealing with violence; IV. Adapting the institution; A place to talk; New uses of the institution, new institutional roles; Conclusion; Appendix 1: Biographical Notes on the Reception Agents | |
| 505 | 8 | |a Appendix 2: Glossary of AcronymsReferences; Author Index | |
| 653 | 6 | |a Electronic books | |
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Datensatz im Suchindex
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| author | Dubois, Vincent 1966- |
| author_GND | (DE-588)142347663 |
| author_facet | Dubois, Vincent 1966- |
| author_role | aut |
| author_sort | Dubois, Vincent 1966- |
| author_variant | v d vd |
| building | Verbundindex |
| bvnumber | BV044912879 |
| classification_rvk | MG 34010 |
| collection | ZDB-30-PQE |
| contents | Cover; Half Title; Title Page; Copyright Page; Table of Contents; Acknowledgements; Foreword; Preface to the English Edition; Introduction; Analytical framework and research methods; Bureaucratic encounters: from the social problem to the sociological object; Roles, identities and institutions; Bureaucratic relationships and power relations; Fieldwork and methodology; Part I The Social Conditions of the Administrative Relationship; I. The public; Dealing first-hand with social transformations; Social differences in the relationship to the institution; Diverse institutional careers Expressing social discontentII. Organising face-to-face encounters; Organising the reception; Of spatial and human divisions; III. An unequal relationship; Producing deference; Institutional answers to ordinary demands; Surrendering to the institution; IV. Administrative exchanges, normative exchanges; Identity control; From administrative to social goodwill; Part II The Agentâ#x80;#x99;s Two Bodies; I. The post and the role of the agent; An isolated post; A loosely defined function; Disputes on the definition of the agentâ#x80;#x99;s role; II. On becoming an agent; Integration by accident Reception work as an escapeHow to learn what cannot be taught; III. The agents as individuals; Personal dispositions, relationship to the job and definition of the role; Of â#x80;#x98;instinctâ#x80;#x99; in reception work; IV. Facing misery; Suffering of the client, suffering of the agent; Individual involvement and social vocations; V. Managing social inequality; Adapting to the public; The social conditions of compassion; VI. The agentâ#x80;#x99;s separate identities; The ambiguity of personalisation; A necessary self-division; When self-division fails; Self-division strategies Part III Questioning the Institutional OrderI. Flaws in the system; Irregularities; Injustice; The uses of discretion; II. Putting up with the institution; A strategic docility?; Silence: between deprivation and self-protection; Distance, defiance, distrust; III. The return of the repressed individual; When visitors get personal; Deterioration of the exchange; The difficulties in dealing with violence; IV. Adapting the institution; A place to talk; New uses of the institution, new institutional roles; Conclusion; Appendix 1: Biographical Notes on the Reception Agents Appendix 2: Glossary of AcronymsReferences; Author Index |
| ctrlnum | (ZDB-30-PQE)EBC4453172 (OCoLC)1032697165 (DE-599)BVBBV044912879 |
| discipline | Politologie |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
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| language | English |
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| publishDateSearch | 2016 |
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| publisher | Taylor and Francis |
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| spelling | Dubois, Vincent 1966- (DE-588)142347663 aut The Bureaucrat and the Poor Encounters in French Welfare Offices London Taylor and Francis 2016 1 Online-Ressource (194 pages) txt rdacontent c rdamedia cr rdacarrier Description based upon print version of record Cover; Half Title; Title Page; Copyright Page; Table of Contents; Acknowledgements; Foreword; Preface to the English Edition; Introduction; Analytical framework and research methods; Bureaucratic encounters: from the social problem to the sociological object; Roles, identities and institutions; Bureaucratic relationships and power relations; Fieldwork and methodology; Part I The Social Conditions of the Administrative Relationship; I. The public; Dealing first-hand with social transformations; Social differences in the relationship to the institution; Diverse institutional careers Expressing social discontentII. Organising face-to-face encounters; Organising the reception; Of spatial and human divisions; III. An unequal relationship; Producing deference; Institutional answers to ordinary demands; Surrendering to the institution; IV. Administrative exchanges, normative exchanges; Identity control; From administrative to social goodwill; Part II The Agentâ#x80;#x99;s Two Bodies; I. The post and the role of the agent; An isolated post; A loosely defined function; Disputes on the definition of the agentâ#x80;#x99;s role; II. On becoming an agent; Integration by accident Reception work as an escapeHow to learn what cannot be taught; III. The agents as individuals; Personal dispositions, relationship to the job and definition of the role; Of â#x80;#x98;instinctâ#x80;#x99; in reception work; IV. Facing misery; Suffering of the client, suffering of the agent; Individual involvement and social vocations; V. Managing social inequality; Adapting to the public; The social conditions of compassion; VI. The agentâ#x80;#x99;s separate identities; The ambiguity of personalisation; A necessary self-division; When self-division fails; Self-division strategies Part III Questioning the Institutional OrderI. Flaws in the system; Irregularities; Injustice; The uses of discretion; II. Putting up with the institution; A strategic docility?; Silence: between deprivation and self-protection; Distance, defiance, distrust; III. The return of the repressed individual; When visitors get personal; Deterioration of the exchange; The difficulties in dealing with violence; IV. Adapting the institution; A place to talk; New uses of the institution, new institutional roles; Conclusion; Appendix 1: Biographical Notes on the Reception Agents Appendix 2: Glossary of AcronymsReferences; Author Index Electronic books Print version Dubois, Vincent The Bureaucrat and the Poor : Encounters in French Welfare Offices London : Taylor and Francis,c2016 9781409402893 https://www.taylorfrancis.com/books/9781317039730 Verlag Volltext |
| spellingShingle | Dubois, Vincent 1966- The Bureaucrat and the Poor Encounters in French Welfare Offices Cover; Half Title; Title Page; Copyright Page; Table of Contents; Acknowledgements; Foreword; Preface to the English Edition; Introduction; Analytical framework and research methods; Bureaucratic encounters: from the social problem to the sociological object; Roles, identities and institutions; Bureaucratic relationships and power relations; Fieldwork and methodology; Part I The Social Conditions of the Administrative Relationship; I. The public; Dealing first-hand with social transformations; Social differences in the relationship to the institution; Diverse institutional careers Expressing social discontentII. Organising face-to-face encounters; Organising the reception; Of spatial and human divisions; III. An unequal relationship; Producing deference; Institutional answers to ordinary demands; Surrendering to the institution; IV. Administrative exchanges, normative exchanges; Identity control; From administrative to social goodwill; Part II The Agentâ#x80;#x99;s Two Bodies; I. The post and the role of the agent; An isolated post; A loosely defined function; Disputes on the definition of the agentâ#x80;#x99;s role; II. On becoming an agent; Integration by accident Reception work as an escapeHow to learn what cannot be taught; III. The agents as individuals; Personal dispositions, relationship to the job and definition of the role; Of â#x80;#x98;instinctâ#x80;#x99; in reception work; IV. Facing misery; Suffering of the client, suffering of the agent; Individual involvement and social vocations; V. Managing social inequality; Adapting to the public; The social conditions of compassion; VI. The agentâ#x80;#x99;s separate identities; The ambiguity of personalisation; A necessary self-division; When self-division fails; Self-division strategies Part III Questioning the Institutional OrderI. Flaws in the system; Irregularities; Injustice; The uses of discretion; II. Putting up with the institution; A strategic docility?; Silence: between deprivation and self-protection; Distance, defiance, distrust; III. The return of the repressed individual; When visitors get personal; Deterioration of the exchange; The difficulties in dealing with violence; IV. Adapting the institution; A place to talk; New uses of the institution, new institutional roles; Conclusion; Appendix 1: Biographical Notes on the Reception Agents Appendix 2: Glossary of AcronymsReferences; Author Index |
| title | The Bureaucrat and the Poor Encounters in French Welfare Offices |
| title_auth | The Bureaucrat and the Poor Encounters in French Welfare Offices |
| title_exact_search | The Bureaucrat and the Poor Encounters in French Welfare Offices |
| title_full | The Bureaucrat and the Poor Encounters in French Welfare Offices |
| title_fullStr | The Bureaucrat and the Poor Encounters in French Welfare Offices |
| title_full_unstemmed | The Bureaucrat and the Poor Encounters in French Welfare Offices |
| title_short | The Bureaucrat and the Poor |
| title_sort | the bureaucrat and the poor encounters in french welfare offices |
| title_sub | Encounters in French Welfare Offices |
| url | https://www.taylorfrancis.com/books/9781317039730 |
| work_keys_str_mv | AT duboisvincent thebureaucratandthepoorencountersinfrenchwelfareoffices |