Information systems for business: an experiential approach
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Burlington, Vermont
Prospect Press
[2019]
|
| Ausgabe: | edition 3.0 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xx, 378 Seiten Illustrationen, Diagramme 23 cm |
| ISBN: | 9781943153473 |
Internformat
MARC
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| 245 | 1 | 0 | |a Information systems for business |b an experiential approach |c France Bélanger (Virginia Tech), Craig Van Slyke (Louisiana Tech University), Robert E. Crossler (Washington State University) |
| 250 | |a edition 3.0 | ||
| 264 | 1 | |a Burlington, Vermont |b Prospect Press |c [2019] | |
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Datensatz im Suchindex
| _version_ | 1804178463038373888 |
|---|---|
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Contents
INTRODUCTION
The Value of Information
Focusing Story How Information Cost Me (a Lot of) Money
Learning Activity 1.1 The Rapid Growth of Information
Learning Activity 1.2 A Day in My Technology-Free Life
Data, Information, Knowledge, and Wisdom
Information Literacy
Learning Activity 1.3 How I Use Information
Uses of Information
Learning Activity 1.4 How Businesses Use Information
Business Example Box 1.1 Promising Information Careers
Glossary
Introduction to Information Systems
Focusing Story Registering for Classes in 1981
Learning Activity 2.1 Identifying My Information Systems
Why All Business Professionals Need to Be Information
Systems Managers
Learning Activity 2.2 Components of a System
Overview of Systems
Learning Activity 2.3 Components of a Business
Information System
Foundations of Information Systems
How Information Systems Help Us Deal with Information
Stats Box 2.1 Growth of Applications in Apple’s App Store
Business Example Box 2.1 How Uber Provides On-Demand
Service with Information Systems
Learning Activity 2.4 Information Systems and Change
VI
Contents
How Information Systems Facilitate Organizational Change 28
Business Example Box 2.2 AgTech—Making Farming More
Efficient and Sustainable 30
Common Information Systems 30
Glossary 35
Chapter 3 Evaluating Information 36
Focusing Story Biased Information in a Trusted Outlet 37
Learning Activity 3.1 How Good Is This Information? 38
Being a Smart Information Consumer 38
Stats Box 3.1 The Cost of Poor Information Quality 39
Business Example Box 3.1 Resume Fraud 40
Learning Activity 3.2 My Online Life and Information Overload 41
Information Overload and the Need to Evaluate Information 41
Dealing with Information Overload 43
Learning Activity 3.3 Dimensions of Information Quality 43
Information Quality 43
Business Example Box 3.2 Information Quality as an
Ethical Issue 47
Learning Activity 3.4 Evaluating Information Sources 47
Evaluating Information 48
Glossary 54
Chapter 4 Gaining Strategic Value from Information 56
Focusing Story Health Care on My Cell Phone 57
Strategic Information Systems 59
Strategic Planning Process 59
Learning Activity 4.1 Trends in Top Management Concerns 60
Frameworks for Strategic Information Systems 63
SWOT Analyses in Practice 65
Evaluating Strategic Initiatives 70
Learning Activity 4.2 What Does This Company Need
for Success? 71
Stats Box 4.1 CSFs for Implementing Web Portals in
Saudi Arabia 72
Learning Activity 4.3 Competitive Advantage at TRIPBAM 74
Hypercompetition: Sustainability of Competitive Advantage 74
Learning Activity 4.4 Disrupting an Established Market! 75
Glossary 79
Contents vii
SECTION II MANAGING INFORMATION 83
Chapter 5 Storing and Organizing Information 84
Focusing Story The Database behind Facebook 85
Learning Activity 5.1 Data for an Amazon Order 86
Stats Box 5.1 Digital Data 86
Overview of Relational Databases 87
Learning Activity 5.2 Connecting Data Elements 88
Databases versus Spreadsheets: When to Use a DBMS 88
Database Diagrams 92
Learning Activity 5.3 Finding Business Databases Online 95
iTunes Match 95
Online Databases 96
Big Data 97
Big Data at Facebook 98
Glossary 105
Chapter 6 Analyzing Information for Business Decision Making 106
Focusing Story How a Spreadsheet Saved Me (a Lot of) Money 107
Learning Activity 6.1 Information and Decision Making 108
The Importance of Good Decision-Making Skills 108
Learning Activity 6.2 What Kind of Information Do I Need? 109
Using Information for Decision Making 109
Business Example Box 6.1 Why Do Managers Make
Bad Decisions? 110
Types of Decisions 110
A Decision-Making Process 112
Learning Activity 6.3 What Kind of Information Do I Need? 115
Information Retrieval and Analysis Tools 117
Learning Activity 6.4 “What If” I Get a 75% on the Final? 118
Stats Box 6.1 The Cost of Spreadsheet Errors 122
Glossary 127
Chapter 7 Transmitting Information 129
Focusing Story I Want My Own Wi-Fi!
The Emergence of Mi-Fi 130
Learning Activity 7.1 How Does That Car Drive Itself? 131
Introduction and Definitions 131
Types of Networks 132
Contents
VI11
Learning Activity 7.2 Broadband in Developed Countries 135
Tlie internet 136
Learning Activity 7.3 Who Is Using the Internet? 138
Business Example Box 7.1 Internet Application of the Day:
Get a Degree Online! 140
Learning Activity 7.4 A Future Internet? Internet2 and Business 141
Networking Architectures 142
Learning Activity 7.5 Architecture and Principles 149
Communicating Information in Modern Organizations 150
The Power ofWikinomics (Crowdsourcing) 152
Stats Box 7.2 Diffusion of Innovations Timeline 154
Learning Activity 7.6 Web 3.0 versus the Internet of Things 155
Glossary 159
Chapter 8 Securing Information 163
Focusing Story My Mac Is More Secured than Your
Windows-Based PC! 164
Introduction and Definitions 165
Learning Activity 8.1 How Protected Is Your Computer? 169
Information Security Threats 169
Learning Activity 8.2 What Do Hackers Break into the Most? 173
Business Example Box 8.1 Even Big Technology Companies
Can Be Hacked 174
Learning Activity 8.3 Detecting Phishing 176
Security Technologies and Solutions 178
Learning Activity 8.4 How Strong Is Your Password? 180
Learning Activity 8.5 Biometrics on the PC 183
Stats Box 8.1 Security Policy Violations 189
Learning Activity 8.6 Breaking the Encryption 190
Business Example Box 8.2 How to Respond to a Security Crisis 194
Learning Activity 8.7 Where’s the Security? 195
Glossary 200
Chapter 9 Protecting the Confidentiality and Privacy of Information 206
Focusing Story Perceptions of Anonymity 207
Introduction and Definitions 208
Information Privacy Threats 209
Learning Activity 9.1 Privacy and Smartphones 209
Contents
IX
Data Collection 209
Learning Activity 9.2 Concern for Information Privacy 210
Learning Activity 9.3 Privacy Pizza 211
Stats Box 9.1 Perceptions of Monitoring 212
Consequences of Privacy Violations 212
Stats Box 9.2 Fraud Type from Identity Theft 214
Technologies and Solutions for Information Privacy 21 5
Stats Box 9.3 The Black Market for Stolen Identities 21 6
Anonymous Browsing 217
Learning Activity 9.4 Surveillance Societies around the World 218
Learning Activity 9.5 Privacy Policy Creation 219
Business Example Box 9.1 Privacy and Facebook 221
Learning Activity 9.6 Why Your Advisor Can’t Talk to
Your Parents 223
Government Information Privacy Regulations 224
Mobile Information Privacy 224
Business Example Box 9.2 COPPA in Practice 225
Privacy and Ethics 226
Learning Activity 9.7 PAPA, Privacy Policies, and FERPA 226
Ethical Decisions 227
Learning Activity 9.8 Making Ethical Decisions 228
Relationship between Security and Privacy 230
Glossary 234
SECTION III USING INFORMATION 237
Chapter 10 Developing Information Systems 238
Focusing Story The $6 Billion Software Bug 239
Time, Cost, and Quality 240
Learning Activity 10.1 Determining Requirements 241
Software Development Methodologies 241
Traditional Systems Development Life Cycle 242
Learning Activity 10.2 Advantages and Disadvantages of
the SDLC 246
Stats Box 10.1 Standish CHAOS Report 247
Alternative Methodologies 247
Learning Activity 10.3 Comparing the Methods 251
Business Example Box 10.1 App Developers Needed! 252
X
Contents
Build or Buy Decision 252
Learning Activity 10.4 How Open Source Software Impacts
Build versus Buy 255
Using Open Source Software in Business 255
Learning Activity 10.5 What to Outsource 257
Outsourcing Information Systems 257
Business Example Box 10.2 Reversing the Outsourcing Decision 259
Glossary 266
Chapter 11 Information-Based Business Processes 267
Focusing Story Improving Processes Is for Everyone! 268
Learning Activity 11.1 How Many Steps in This Process? 269
What Is a Process? 269
Process Modeling 270
Learning Activity 11.2 ModelThis! 272
Technology and Processes 274
Process Improvement 275
Learning Activity 11.3 Informal Business Processes 277
Learning Activity 11.4 Redesign This! 278
Business Example Box 11.1 Quicken Loans Rocket Mortgage:
Moving the Mortgage Process Online 278
Glossary 282
Chapter 12 Enterprise Information Systems 283
Focusing Story Supply Chain Innovations at Wal-Mart 284
Learning Activity 12.1 Finding the Components of an
Enterprise System 286
Enterprise Systems 286
Enterprise Resource Planning (ERP) 290
Learning Activity 12.2 The Online Beer Game 292
Stats Box 12.1 Top Four Selected ERP Vendors 293
Business Example Box 12.1 ERP Is Not Always a Horror Story:
Cisco Implementation on Time and Budget 293
Supply Chain Management Systems 294
Stats Box 12.2 Supply Chains Impact on Company
Performance 295
Learning Activity 12.3 Blockchain and Supply Chain
Management 297
Learning Activity 12.4 Customer Relationship Management 297
Contents
XI
Customer Relationship Management Systems 297
Learning Activity 12.5 Self-Servicing 301
Stats Box 12.3 CRM Vendors 301
Business Example Box 12.2 DUFL Gains Competitive
Advantage through Customer Service 302
Customer-Managed Interactions (CMI) 303
Warehouse Automation and Robotics 304
Glossary 308
Chapter 13 Information for Electronic Business 311
Focusing Story The iPod and the Music Industry 312
Learning Activity 13.1 Why Is E-Business Important? 314
Introduction to E-Business 314
Stats Box 13.1 Retail E-Commerce in the United States 317
E-Business Models 318
Business Example Box 13.1 Adapting Its Business Model:
Amazon.com 319
B2C E-Business Enablers 321
B2C E-Business Impacts 323
Learning Activity 13.2 Why Would I Trust Them or
Buy from Them? 324
Design for B2C E-Business 324
Business-to-Business (B2B) 325
Learning Activity 13.3 B2C versus B2B 326
Search Engine Optimization 328
Learning Activity 13.4 Where Is My Web Page? 329
Trends in E-Business 330
Stats Box 13.2 Mobile Phone Statistics 333
Learning Activity 13.5 USA.gov 333
Stats Box 13.3 Global E-Business 334
Glossary 338
Chapter 14 Information and Knowledge for Business Decision Making 341
Focusing Story Managing Knowledge by Texting 342
Learning Activity 14.1 How You Manage Knowledge 343
Knowledge Management 343
Why Managing Knowledge Is Important 344
Main Processes for Knowledge Management 346
Contents
xii
Business Example Box 14.1 The Issue of Trust in Knowledge
Management 349
Learning Activity 14.2 Wikis for Managing Knowledge 352
Knowledge Management Technologies 352
Learning Activity 14.3 Using a Decision Support System 354
Decision Support Systems and Group Decision Support Systems 354
Business Intelligence 357
Glossary 368
Index 370
Appendices
Note that the following appendices are included in the e-textbook only. The
appendices are also posted at the title s website at https://prospectpressvt.com/titles/
belanger-information-systems-for-business/student-resources-3e/. Users of the
printed textbook can freely access the appendices at the website.
Appendix A: Computer Hardware
Appendix B: Computer Software
Appendix C: Access Fundamentals
Appendix D: Advanced Access
Appendix E: Advanced Database Concepts
Appendix F: Excel Fundamentals
Appendix G: Advanced Excel
Appendix H: Networking Basics
Appendix I: Security and Privacy
Appendix J: Funding Information Technology
Appendix K: Managing IS Projects
|
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| discipline | Informatik Wirtschaftswissenschaften |
| edition | edition 3.0 |
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| id | DE-604.BV044905109 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:04:22Z |
| institution | BVB |
| isbn | 9781943153473 |
| language | English |
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| physical | xx, 378 Seiten Illustrationen, Diagramme 23 cm |
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| publisher | Prospect Press |
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| spelling | Bélanger, France Verfasser (DE-588)1062524063 aut Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Louisiana Tech University), Robert E. Crossler (Washington State University) edition 3.0 Burlington, Vermont Prospect Press [2019] xx, 378 Seiten Illustrationen, Diagramme 23 cm txt rdacontent n rdamedia nc rdacarrier Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf Informationssystem (DE-588)4072806-7 s Unternehmen (DE-588)4061963-1 s DE-604 Informationsmanagement (DE-588)4114012-6 s 1\p DE-604 Managementinformationssystem (DE-588)4074518-1 s 2\p DE-604 Van Slyke, Craig Verfasser (DE-588)13818108X aut Crossler, Robert E. Verfasser aut Erscheint auch als Online-Ausgabe, eTextbook 978-1-943153-46-6 Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030298807&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Bélanger, France Van Slyke, Craig Crossler, Robert E. Information systems for business an experiential approach Informationsmanagement (DE-588)4114012-6 gnd Unternehmen (DE-588)4061963-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd Informationssystem (DE-588)4072806-7 gnd |
| subject_GND | (DE-588)4114012-6 (DE-588)4061963-1 (DE-588)4074518-1 (DE-588)4072806-7 |
| title | Information systems for business an experiential approach |
| title_auth | Information systems for business an experiential approach |
| title_exact_search | Information systems for business an experiential approach |
| title_full | Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Louisiana Tech University), Robert E. Crossler (Washington State University) |
| title_fullStr | Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Louisiana Tech University), Robert E. Crossler (Washington State University) |
| title_full_unstemmed | Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Louisiana Tech University), Robert E. Crossler (Washington State University) |
| title_short | Information systems for business |
| title_sort | information systems for business an experiential approach |
| title_sub | an experiential approach |
| topic | Informationsmanagement (DE-588)4114012-6 gnd Unternehmen (DE-588)4061963-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd Informationssystem (DE-588)4072806-7 gnd |
| topic_facet | Informationsmanagement Unternehmen Managementinformationssystem Informationssystem |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030298807&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT belangerfrance informationsystemsforbusinessanexperientialapproach AT vanslykecraig informationsystemsforbusinessanexperientialapproach AT crosslerroberte informationsystemsforbusinessanexperientialapproach |