Process theory: the principles of operations management
Gespeichert in:
Hauptverfasser: | , , , , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Oxford, United Kingdom
Oxford University Press
2018
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Ausgabe: | First edition |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Klappentext Inhaltsverzeichnis Klappentext |
Beschreibung: | x, 254 Seiten Illustrationen, Diagramme 24 cm |
ISBN: | 9780199641055 9780199641062 |
Internformat
MARC
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264 | 1 | |a Oxford, United Kingdom |b Oxford University Press |c 2018 | |
300 | |a x, 254 Seiten |b Illustrationen, Diagramme |c 24 cm | ||
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Datensatz im Suchindex
DE-BY-862_location | 2000 |
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DE-BY-FWS_call_number | 2000/QP 500 H759 |
DE-BY-FWS_katkey | 702760 |
DE-BY-FWS_media_number | 083000520805 |
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adam_text | it CONTENTS
list of FIGURES ix
LIST OF TABLES XI
ABOUT THE AUTHORS xiii
1 The discipline of operations management 1
2 The process 31
3 Analyzing processes 61
4 Variation, capacity, and throughput 83
5 Scale, scope, and complexity 119
6 Aligning operations 131
7 Measuring performance 150
8 Improving processes 167
9 Coordinating interfaces 193
10 The principles of operations management 216
APPENDIX A: THE TEN PROCESS PRINCIPLES AND SUBPRINCIPLES 223
APPENDIX B: JARGONBUSTER 225
APPENDIX C: THE COST OF INVENTORY 228
APPENDIX D: LITTLE S LAW 230
APPENDIX E: BASIC TRADE-OFF MODELS 231
APPENDIX F: PUSH VERSUS PULL SYSTEMS 233
APPENDIX G: THE KINGMAN FORMULA 235
APPENDIX H: CAPABILITY, CONTROL, AND SIX SIGMA 237
INDEX OF NAMES 247
SUBJECT INDEX 249
This is a book about operations management—the making of products and the delivery of
services that add value and enrich our lives—and what the field stands for. Process Theory
reviews and distils a century of operations management thinking and practice into ten
fundamental principles upon which the discipline is grounded. Each principle in isolation
adds value to the management of an operation, Together they form the theoretical basis
for the design, measurement, and improvement of any manufacturing, service,
or overhead process.
The principles provide a framework that integrates fundamental operations management
topics, from the design, analysis, and improvement of processes, to operations strategy,
and the management of interfaces within and beyond the focal firm. It is essential
reading for students and scholars seeking to understand the history, foundations,
and core thinking of the operations management discipline,
it CONTENTS
list of FIGURES ix
LIST OF TABLES XI
ABOUT THE AUTHORS xiii
1 The discipline of operations management 1
2 The process 31
3 Analyzing processes 61
4 Variation, capacity, and throughput 83
5 Scale, scope, and complexity 119
6 Aligning operations 131
7 Measuring performance 150
8 Improving processes 167
9 Coordinating interfaces 193
10 The principles of operations management 216
APPENDIX A: THE TEN PROCESS PRINCIPLES AND SUBPRINCIPLES 223
APPENDIX B: JARGONBUSTER 225
APPENDIX C: THE COST OF INVENTORY 228
APPENDIX D: LITTLE S LAW 230
APPENDIX E: BASIC TRADE-OFF MODELS 231
APPENDIX F: PUSH VERSUS PULL SYSTEMS 233
APPENDIX G: THE KINGMAN FORMULA 235
APPENDIX H: CAPABILITY, CONTROL, AND SIX SIGMA 237
INDEX OF NAMES 247
SUBJECT INDEX 249
This is a book about operations management—the making of products and the delivery of
services that add value and enrich our lives—and what the field stands for. Process Theory
reviews and distils a century of operations management thinking and practice into ten
fundamental principles upon which the discipline is grounded. Each principle in isolation
adds value to the management of an operation, Together they form the theoretical basis
for the design, measurement, and improvement of any manufacturing, service,
or overhead process.
The principles provide a framework that integrates fundamental operations management
topics, from the design, analysis, and improvement of processes, to operations strategy,
and the management of interfaces within and beyond the focal firm. It is essential
reading for students and scholars seeking to understand the history, foundations,
and core thinking of the operations management discipline,
|
any_adam_object | 1 |
author | Holweg, Matthias Davies, Jane De Meyer, Arnoud Lawson, Benn Schmenner, Roger W. 1947- |
author_GND | (DE-588)1054357366 (DE-588)13415777X (DE-588)170506630 |
author_facet | Holweg, Matthias Davies, Jane De Meyer, Arnoud Lawson, Benn Schmenner, Roger W. 1947- |
author_role | aut aut aut aut aut |
author_sort | Holweg, Matthias |
author_variant | m h mh j d jd m a d ma mad b l bl r w s rw rws |
building | Verbundindex |
bvnumber | BV044894877 |
classification_rvk | QP 500 |
ctrlnum | (OCoLC)1030390774 (DE-599)GBV1011801892 |
dewey-full | 658.5 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.5 |
dewey-search | 658.5 |
dewey-sort | 3658.5 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | First edition |
format | Book |
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id | DE-604.BV044894877 |
illustrated | Illustrated |
indexdate | 2024-08-01T10:45:15Z |
institution | BVB |
isbn | 9780199641055 9780199641062 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030288808 |
oclc_num | 1030390774 |
open_access_boolean | |
owner | DE-384 DE-1050 DE-2070s DE-862 DE-BY-FWS DE-703 |
owner_facet | DE-384 DE-1050 DE-2070s DE-862 DE-BY-FWS DE-703 |
physical | x, 254 Seiten Illustrationen, Diagramme 24 cm |
publishDate | 2018 |
publishDateSearch | 2018 |
publishDateSort | 2018 |
publisher | Oxford University Press |
record_format | marc |
spellingShingle | Holweg, Matthias Davies, Jane De Meyer, Arnoud Lawson, Benn Schmenner, Roger W. 1947- Process theory the principles of operations management Operations Management (DE-588)4549167-7 gnd |
subject_GND | (DE-588)4549167-7 |
title | Process theory the principles of operations management |
title_auth | Process theory the principles of operations management |
title_exact_search | Process theory the principles of operations management |
title_full | Process theory the principles of operations management Matthias Holweg, Jane Davies, Arnoud De Meyer, Benn Lawson, Roger W. Schmenner |
title_fullStr | Process theory the principles of operations management Matthias Holweg, Jane Davies, Arnoud De Meyer, Benn Lawson, Roger W. Schmenner |
title_full_unstemmed | Process theory the principles of operations management Matthias Holweg, Jane Davies, Arnoud De Meyer, Benn Lawson, Roger W. Schmenner |
title_short | Process theory |
title_sort | process theory the principles of operations management |
title_sub | the principles of operations management |
topic | Operations Management (DE-588)4549167-7 gnd |
topic_facet | Operations Management |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030288808&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030288808&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030288808&sequence=000005&line_number=0003&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030288808&sequence=000006&line_number=0004&func_code=DB_RECORDS&service_type=MEDIA |
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