Verfügbarkeit: NPO management - a European approach

NPO management - a European approach: the Fribourg management model for nonprofit organizations

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Bibliographische Detailangaben
Hauptverfasser:	Bumbacher, Urs 1958- (VerfasserIn), Gmür, Markus 1963- (VerfasserIn), Lichtsteiner, Hans 1966- (VerfasserIn)
Format:	Buch
Sprache:	English German
Veröffentlicht:	Bern Haupt Verlag 2018
Ausgabe:	1. English edition (based on the 7th, completely German edition)
Schlagworte:	Management Freiburger Modell Konzeption Nonprofit-Organisation NPO-Management Management-Modell NPO-Praxis Wirtschaft/Recht Lehrbuch
Online-Zugang:	Inhaltsverzeichnis Inhaltstext Inhaltsverzeichnis
Beschreibung:	293 Seiten Illustrationen 24 cm
ISBN:	9783258080727 3258080720

Internformat

MARC


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Datensatz im Suchindex

_version_	1804178418559877120
adam_text	C ONTENTS 1 FUNDAMENTALS ON THE MANAGEMENT OF NP O S ......................................................... 17 1.1 DEFINITION AND CHARACTERISTICS OF PRIVATE SECTOR N P O S..........................................17 1.1.1 DEFINITION OF NP O S................................................................................................19 1.1.2 TYPOLOGIES OF NP O S...............................................................................................25 1.2 ON THE BUSINESS ADMINISTRATION THEORY OF NP O S...................................................31 1.3 DEVELOPMENT DIRECTIONS IN NPO MANAGEMENT.......................................................35 2 THE FRIBOURG MANAGEMENT MODEL FOR N P O S .......................................................... 37 2.1 PURPOSE AND IMPORTANCE OF THE M ODEL..................................................................... 37 2.2 BASIC VIEWS OF THE NPO AS A STARTING POINT FOR THE MODEL DESIGN........................38 2.2.1 THE NPO AS A SYSTEM.............................................................................................38 2.2.2 THE NPO AS AN OBJECT OF DIVERSE INTERESTS....................................................... 43 2.2.3 THE NPO AS A MICRO-POLITICAL ARENA....................................................................46 2.2.4 THE NPO AS A SERVICE OPERATION..........................................................................50 2.2.5 THE NPO AS A VALUE- AND CULTURE-DRIVEN COMMUNITY......................................53 2.2.6 THE NPO AS A STRATEGIC PROJECT ............................................................................ 55 2.2.7 THE NPO AS A LEARNING ORGANISM........................................................................57 2.3 THE DESIGN LOGIC OF THE MANAGEMENT M ODEL......................................................... 62 2.4 STRUCTURE OF THE MODEL................................................................................................65 3 SYSTEM MANAGEMENT.................................................................................................... 71 3.1 FUNDAMENTALS.............................................................................................................. 71 3.1.1 THE CONCEPT OF GENERAL MANAGEMENT ................................................................. 71 3.1.2 TOTAL QUALITY MANAGEMENT (TQM) AS MANAGEMENT PHILOSOPHY AIMING AT MANAGEMENT EXCELLENCE..................................................................................... 77 3.1.3 DESIGN CRITERIA IN SYSTEM MANAGEMENT ................................................................ 81 3.1.4 THE GOVERNANCE MODEL FOR SYSTEM MANAGEMENT: MANAGEMENT BY OBJECTIVES AND EXCEPTION (MBO + MBE)..............................................................................92 3.2 CONSENSUS-BACKED DECISION-MAKING AND IMPLEMENTATION ..................................... 97 3.2.1 STRUCTURAL AND PROCESS-RELATED ASPECTS.................................................................97 3.2.2 METHODS AND PROCEDURES IN CONSENSUS-BACKED DECISION-MAKING ................... 101 3.2.3 CONTROL (MONITORING) IN CONSENSUS-BACKED DECISION MAKING ......................... 103 3.3 STEERING 1: PLANNING................................................................................................... 104 3.3.1 THE TERMS STEERING AND PLANNING ................................................................104 3.3.2 DESIGN OF THE FORMAL PLANNING SYSTEM AS A COMPONENT OF THE STEERING T OOLS............................................................................................ 106 3.3.3 MANAGEMENT TOOLS ON THE THREE PLANNING LEVELS.............................................107 3.3.4 MARKET AND STATE CONTROL AS A COMPLEMENT TO NPO AUTONOMY ..................... 114 3.3.5 TOOLS, METHODS OF STEERING (PLANNING, CONTROLLING, QUALITY MANAGEMENT) .... 116 3.4 STEERING 2: CONTROLLING.............................................................................................. 123 3.4.1 CONCEPT AND CONTENT OF CONTROLLING...................................................................123 3.4.2 CONTROLLING TOOLS....................................................................................... 124 3.4.3 ACCOUNTING AS AN INFORMATION AND STEERING TOOL...............................................126 3.4.4 ORGANIZATIONAL INTEGRATION OF THE CONTROLLING FUNCTION ................................... 137 3.4.5 ORGANIZATIONAL REQUIREMENTS FOR AN EFFECTIVE USE OF CONTROLLING IN NPOS .. 138 3.5 STEERING 3: QUALITY MANAGEMENT (QM) AS A BUILDING BLOCK OF MANAGEMENT EXCELLENCE............................................................................................139 3.5.1 TERMINOLOGY, OVERVIEW.........................................................................................139 3.5.2 QUALITY STEERING (Q PLANNING AND Q CONTROL) .................................................... 141 3.5.3 OPERATIONAL, QUALITY-DRIVEN PROCESS MANAGEMENT............................................143 3.5.4 QM ORGANIZATIONAL D ESIGN..................................................................................145 3.6 LEADERSHIP AND MOTIVATION........................................................................................148 3.6.1 LEADERSHIP AND POW ER........................................................................................... 149 3.6.2 THE FOLLOWERS AND THEIR MOTIVATION...................................................................154 3.6.3 LEADERSHIP BEHAVIOR AND SUCCESS ........................................................................ 158 3.7 ORGANIZATION DESIGN AND DEVELOPMENT..................................................................166 3.7.1 THE TERM ORGANIZATION* ................................................................................... 166 3.7.2 TYPES OF NPO ORGANIZATION STRUCTURES..............................................................172 3.7.3 IMPLEMENTATION UNITS, NAMELY NPO INSTITUTIONS OR OPERATIONS .................... 178 3.8 INNOVATION................................................................................................................... 185 3.8.1 ADAPTATION, CHANGE AND INNOVATION PROCESSES .................................................. 185 3.8.2 CHANGE MANAGEMENT: DESIGNING INNOVATION PROCESSES .................................... 187 3.8.3 CONFERENCE WORK WITH LARGE G ROUPS ................................................................ 191 3.8.4 PROJECT MANAGEMENT.............................................................................................192 4 MARKETING MANAGEMENT.............................................................................................195 4.1 FUNDAMENTALS OF MARKETING MANAGEMENT................................................................ 195 4.1.1 FUNDAMENTAL PRINCIPLES OF FOR-PROFIT MARKETING .............................................. 195 4.1.2 EXCHANGE RELATIONSHIPS OF NP O S....................................................................... 197 4.2 THE FRIBOURG MARKETING APPROACH FOR NPOS........................................................204 4.2.1 TRANSFERRING AND BROADENING THE FOR-PROFIT MARKETING APPROACH .................. 204 4.2.2 THE MARKET ADAPTATION ASPECT OF NPO MARKETING (MARKETING MAXIM) ........ 204 4.2.3 THE MARKET INFLUENCING AND CREATION ASPECT OF NPO COMMUNICATION ........ 206 4.3 THE MARKETING CONCEPT............................................................................................208 4.3.1 STRUCTURE AND CONTENT OF THE CONCEPT ............................................................... 208 4.3.2 OVERALL POSITIONING OF THE NPO: CL AND C O O PI ............................................. 211 4.3.3 AREAS OF MARKETING APPLICATION .......................................................................... 214 4.4 OPERATIONAL MARKETING PLANNING............................................................................. 223 4.4.1 FROM THE MARKETING CONCEPT TO THE OPERATIONAL PLANNING SEQUENCE ............. 223 4.4.2 THE SEQUENCE OF THE OPERATIONAL MARKETING PLANNING......................................223 4.4.3 THE NPO MARKETING MIX: THE MARKETING TOOLKIT ............................................ 226 5 RESOURCE MANAGEMENT...............................................................................................231 5.1 FOUNDATIONS.............................................................................................................. 231 5.2 MEMBERS.................................................................................................................... 232 5.2.1 MEMBER ROLES.......................................................................................................233 5.2.2 MOTIVATING MEMBERS TO ASSUME THEIR ROLES ...................................................... 236 5.3 VOLUNTARY EXECUTIVES................................................................................................ 239 5.3.1 CHARACTERISTIC FEATURES OF THE VOLUNTARY GOVERNANCE FUNCTION.......................239 5.3.2 HOW TO DESIGN EFFICIENT AND ATTRACTIVE VOLUNTARY GOVERNANCE W ORK .......... 240 5.3.3 DEVIATIONS FROM THE IDEAL TYPE OF VOLUNTARY GOVERNMENT FUNCTION ............. 241 5.3.4 PROFESSIONALIZING THE VOLUNTARY GOVERNANCE W ORK...........................................242 5.4 PAID M ANAGERS............................................................................................................246 5.5 PAID STAFF......................................................................................................................247 5.6 VOLUNTARY STAFF...........................................................................................................253 5.7 FINANCIAL RESOURCES................................................................................................... 254 5.7.1 OVERVIEW................................................................................................................ 254 5.7.2 TYPES OF GOODS..................................................................................................... 254 5.7.3 TYPES OF FINANCING................................................................................................ 256 5.7.4 PROVIDERS OF FINANCIAL RESOURCES ........................................................................ 257 5.7.5 SOURCES OF FINANCING............................................................................................ 258 5.7.6 DECISION CRITERIA FOR THE FINANCING MIX..............................................................263 5.8 EQUIPMENT AND ADMINISTRATIVE TOOLS......................................................................266 5.9 COOPERATIONS.............................................................................................................. 267 5.9.1 UMBRELLA ASSOCIATIONS...........................................................................................268 5.9.2 WORKING GROUPS.................................................................................................... 269 5.9.3 CO-OPERATIVE ENTERPRISES......................................................................................269 6 DIRECTORY OF QUOTED AND FURTHER REFERENCE LITERATURE ......................................... 271 7 INDEX.............................................................................................................................. 275 8 AUTHORS..........................................................................................................................293
any_adam_object	1
author	Bumbacher, Urs 1958- Gmür, Markus 1963- Lichtsteiner, Hans 1966-
author_GND	(DE-588)172536944 (DE-588)113283970 (DE-588)1033482285
author_facet	Bumbacher, Urs 1958- Gmür, Markus 1963- Lichtsteiner, Hans 1966-
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author_sort	Bumbacher, Urs 1958-
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dewey-full	658.048
dewey-hundreds	600 - Technology (Applied sciences)
dewey-ones	658 - General management
dewey-raw	658.048
dewey-search	658.048
dewey-sort	3658.048
dewey-tens	650 - Management and auxiliary services
discipline	Wirtschaftswissenschaften
edition	1. English edition (based on the 7th, completely German edition)
format	Book
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publisher	Haupt Verlag
record_format	marc
spelling	Bumbacher, Urs 1958- Verfasser (DE-588)172536944 aut Das Freiburger Management-Modell für Nonprofit-Organisationen NPO management - a European approach the Fribourg management model for nonprofit organizations Urs Bumbacher, Markus Gmür, Hans Lichtsteiner ; in cooperation with: Peter Schwarz [und 6 andere] 1. English edition (based on the 7th, completely German edition) Bern Haupt Verlag 2018 293 Seiten Illustrationen 24 cm txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf Freiburger Modell (DE-588)4219660-7 gnd rswk-swf Konzeption (DE-588)4204973-8 gnd rswk-swf Nonprofit-Organisation (DE-588)4293729-2 gnd rswk-swf NPO-Management Management-Modell NPO-Praxis Wirtschaft/Recht 1\p (DE-588)4123623-3 Lehrbuch gnd-content Nonprofit-Organisation (DE-588)4293729-2 s Management (DE-588)4037278-9 s Konzeption (DE-588)4204973-8 s Freiburger Modell (DE-588)4219660-7 s 2\p DE-604 Gmür, Markus 1963- Verfasser (DE-588)113283970 aut Lichtsteiner, Hans 1966- Verfasser (DE-588)1033482285 aut Haupt Verlag (DE-588)2017785-9 pbl B:DE-101 application/pdf http://d-nb.info/1151409073/04 Inhaltsverzeichnis X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=6f364d2caefe4dcb95dc5b4df169912c&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030274885&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Bumbacher, Urs 1958- Gmür, Markus 1963- Lichtsteiner, Hans 1966- NPO management - a European approach the Fribourg management model for nonprofit organizations Management (DE-588)4037278-9 gnd Freiburger Modell (DE-588)4219660-7 gnd Konzeption (DE-588)4204973-8 gnd Nonprofit-Organisation (DE-588)4293729-2 gnd
subject_GND	(DE-588)4037278-9 (DE-588)4219660-7 (DE-588)4204973-8 (DE-588)4293729-2 (DE-588)4123623-3
title	NPO management - a European approach the Fribourg management model for nonprofit organizations
title_alt	Das Freiburger Management-Modell für Nonprofit-Organisationen
title_auth	NPO management - a European approach the Fribourg management model for nonprofit organizations
title_exact_search	NPO management - a European approach the Fribourg management model for nonprofit organizations
title_full	NPO management - a European approach the Fribourg management model for nonprofit organizations Urs Bumbacher, Markus Gmür, Hans Lichtsteiner ; in cooperation with: Peter Schwarz [und 6 andere]
title_fullStr	NPO management - a European approach the Fribourg management model for nonprofit organizations Urs Bumbacher, Markus Gmür, Hans Lichtsteiner ; in cooperation with: Peter Schwarz [und 6 andere]
title_full_unstemmed	NPO management - a European approach the Fribourg management model for nonprofit organizations Urs Bumbacher, Markus Gmür, Hans Lichtsteiner ; in cooperation with: Peter Schwarz [und 6 andere]
title_short	NPO management - a European approach
title_sort	npo management a european approach the fribourg management model for nonprofit organizations
title_sub	the Fribourg management model for nonprofit organizations
topic	Management (DE-588)4037278-9 gnd Freiburger Modell (DE-588)4219660-7 gnd Konzeption (DE-588)4204973-8 gnd Nonprofit-Organisation (DE-588)4293729-2 gnd
topic_facet	Management Freiburger Modell Konzeption Nonprofit-Organisation Lehrbuch
url	http://d-nb.info/1151409073/04 http://deposit.dnb.de/cgi-bin/dokserv?id=6f364d2caefe4dcb95dc5b4df169912c&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030274885&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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