Product return management in online retailing:
Gespeichert in:
1. Verfasser: | |
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Format: | Abschlussarbeit Buch |
Sprache: | English |
Veröffentlicht: |
Hamburg
Verlag Dr. Kovač
2017
|
Schriftenreihe: | Schriftenreihe electronic commerce, marketing & finance
Band 8 |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Ausführliche Beschreibung Inhaltsverzeichnis |
Beschreibung: | IX, 204 Seiten Illustrationen 21 cm, 290 g |
ISBN: | 9783830094012 |
Internformat
MARC
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653 | |a Product Returns | ||
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653 | |a Returns | ||
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Datensatz im Suchindex
_version_ | 1804178416421830656 |
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adam_text | TABLE OF CONTENTS
SYNOPSIS.........................................................................................................1
ARTICLE 1
ABUSIVE PRODUCT RETURN
BEHAVIOR............................................................................25
ARTICLE 2
CUSTOMER RETURN RATE EVOLUTION OVER
TIME............................................................81
ARTICLE 3
RETURN TO SENDER: ACTIVE RETURN MANAGEMENT FOR ONLINE
RETAILERS......................107
ARTICLE 4
IT*S NOT WHAT THEY BUY, IT*S WHAT THEY KEEP: LINKING MARKETING
ACTIVITIES
TO PRODUCT
RETURNS..............................................................................................
155
ARTICLE 5
ECONOMIC ANALYSIS OF ONLINE RETAILERS* DECISIONS ON SHIPPING AND
RETURN FEES
.......................................................................................................
185
|
any_adam_object | 1 |
author | El Kihal, Siham |
author_GND | (DE-588)1021058548 |
author_facet | El Kihal, Siham |
author_role | aut |
author_sort | El Kihal, Siham |
author_variant | k s e ks kse |
building | Verbundindex |
bvnumber | BV044879400 |
classification_rvk | QQ 440 |
ctrlnum | (OCoLC)988579416 (DE-599)DNB1127543555 |
dewey-full | 650 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 650 - Management and auxiliary services 658 - General management |
dewey-raw | 650 658.812 |
dewey-search | 650 658.812 |
dewey-sort | 3650 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Thesis Book |
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genre_facet | Hochschulschrift |
id | DE-604.BV044879400 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:03:37Z |
institution | BVB |
institution_GND | (DE-588)16100321-7 |
isbn | 9783830094012 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030273654 |
oclc_num | 988579416 |
open_access_boolean | |
owner | DE-473 DE-BY-UBG |
owner_facet | DE-473 DE-BY-UBG |
physical | IX, 204 Seiten Illustrationen 21 cm, 290 g |
publishDate | 2017 |
publishDateSearch | 2017 |
publishDateSort | 2017 |
publisher | Verlag Dr. Kovač |
record_format | marc |
series | Schriftenreihe electronic commerce, marketing & finance |
series2 | Schriftenreihe electronic commerce, marketing & finance |
spelling | El Kihal, Siham Verfasser (DE-588)1021058548 aut Product return management in online retailing Siham El Kihal Hamburg Verlag Dr. Kovač 2017 IX, 204 Seiten Illustrationen 21 cm, 290 g txt rdacontent n rdamedia nc rdacarrier Schriftenreihe electronic commerce, marketing & finance Band 8 Dissertation Johann Wolfgang Goethe-Universität zu Frankfurt am Main 2016 Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Verbraucherverhalten (DE-588)4062644-1 gnd rswk-swf Retoure (DE-588)1062940512 gnd rswk-swf Online Retailing Product Returns Return Rates Customer Management Retaling Return Management E-Commerce Returns (DE-588)4113937-9 Hochschulschrift gnd-content Electronic Commerce (DE-588)4592128-3 s Retoure (DE-588)1062940512 s Verbraucherverhalten (DE-588)4062644-1 s Kundenmanagement (DE-588)4236865-0 s DE-604 Verlag Dr. Kovač (DE-588)16100321-7 pbl Schriftenreihe electronic commerce, marketing & finance Band 8 (DE-604)BV040276303 8 B:DE-101 application/pdf http://d-nb.info/1127543555/04 Inhaltsverzeichnis X:MVB text/html http://www.verlagdrkovac.de/978-3-8300-9401-2.htm Ausführliche Beschreibung DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030273654&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | El Kihal, Siham Product return management in online retailing Schriftenreihe electronic commerce, marketing & finance Kundenmanagement (DE-588)4236865-0 gnd Electronic Commerce (DE-588)4592128-3 gnd Verbraucherverhalten (DE-588)4062644-1 gnd Retoure (DE-588)1062940512 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4592128-3 (DE-588)4062644-1 (DE-588)1062940512 (DE-588)4113937-9 |
title | Product return management in online retailing |
title_auth | Product return management in online retailing |
title_exact_search | Product return management in online retailing |
title_full | Product return management in online retailing Siham El Kihal |
title_fullStr | Product return management in online retailing Siham El Kihal |
title_full_unstemmed | Product return management in online retailing Siham El Kihal |
title_short | Product return management in online retailing |
title_sort | product return management in online retailing |
topic | Kundenmanagement (DE-588)4236865-0 gnd Electronic Commerce (DE-588)4592128-3 gnd Verbraucherverhalten (DE-588)4062644-1 gnd Retoure (DE-588)1062940512 gnd |
topic_facet | Kundenmanagement Electronic Commerce Verbraucherverhalten Retoure Hochschulschrift |
url | http://d-nb.info/1127543555/04 http://www.verlagdrkovac.de/978-3-8300-9401-2.htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030273654&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
volume_link | (DE-604)BV040276303 |
work_keys_str_mv | AT elkihalsiham productreturnmanagementinonlineretailing AT verlagdrkovac productreturnmanagementinonlineretailing |
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