Sales leadership: building, developing and managing a professional sales organisation
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Düsseldorf, Germany
Edition Sales Leaders International
[2017]
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
Beschreibung: | 311 Seiten Illustrationen 21 cm |
ISBN: | 9783000570704 3000570705 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
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003 | DE-604 | ||
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100 | 1 | |a Buhr, Andreas |d 1960- |e Verfasser |0 (DE-588)132017458 |4 aut | |
240 | 1 | 0 | |a Führung im Vertrieb |
245 | 1 | 0 | |a Sales leadership |b building, developing and managing a professional sales organisation |c Andreas Buhr |
264 | 1 | |a Düsseldorf, Germany |b Edition Sales Leaders International |c [2017] | |
300 | |a 311 Seiten |b Illustrationen |c 21 cm | ||
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653 | |a Digitalisierung | ||
653 | |a Industrie 4.0 | ||
653 | |a Kunde 3.0 | ||
653 | |a Leadership | ||
653 | |a Sales | ||
653 | |a SalesLeadership | ||
653 | |a Verkauf | ||
653 | |a Vertrieb | ||
653 | |a Vertrieb 3.0 | ||
653 | |a Vertriebsführung | ||
653 | |a Vertriebsorganisation | ||
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999 | |a oai:aleph.bib-bvb.de:BVB01-030223720 |
Datensatz im Suchindex
_version_ | 1804178328466227200 |
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adam_text | TABLE OF CONTENTS
FOREWORD BY JEFFREY HA Y Z L E T T
......................................................9
PREFACE: FROM ANDREAS TO YOU PERSONALLY
........................
13
HOW TO BENEFIT THE MOST FROM THIS
BOOK.............................................................14
STRUCTURE OF THE
BOOK............................................................................................19
CHAPTER 1
....................................................................................................
22
MARKET: WHAT FLUX AND DIGITAL
TRANSFORMATION MEAN FOR SA LES
............................................
22
1.1. LONG-TERM MARKET CONDITIONS AND PREDICTIONS FOR YOUR SALES
................
24
1.2. DIGITAL TRANSFORMATION OUTWARD AND INW
ARD...........................................26
1.3. SOCIO-POLITICAL MEGATRENDS ARE CHANGING LOCAL
MARKETS........................34
1.4 CUSTOMER 3.0 - THE NEW H2H EXPERT
.......................................................
35
1.5. NEW REQUIREMENTS FOR SALES:
THE SALES INTELLIGENCE [VERTRIEBSINTELLIGENZ] RESEARCH PROJECT
..............
38
CHAPTER 2
.....................................................................................................44
LEADERSHIP:
FROM SELF LEADERSHIP TO
LEADER.............................................44
2.1. THE NOBLEST TASK OF EMPLOYEE LEADERSHIP
...............................................
46
2.2. LEADERSHIP IS DONE DIFFERENTLY TO D A Y
......................................................49
2.3. CLEAN LEADERSHIP IN
SALES..........................................................................54
2.4. DIGITAL LEADERSHIP IN
SALES........................................................................62
2.5. SOCIAL INTRANET - A DIGITAL-LEADERSHIP TO O L
..............................................
75
CHAPTER 3
......................................................................................................80
SELF-MANAGEMENT: HOW TO DEVELOP
TH E NECESSARY
SKILLS........................................................................
80
3.1. SELF-MANAGEMENT: CLEAR OBJECTIVES, RIGHT PRIORITIES
AND GOOD TIME PLANNING
...........................................................................
84
3.2. EXTENDING SELF-MANAGEMENT: OWN COMPETENCE DEVELOPMENT
..............
91
3.3. SUPPORTING SELF-ORGANISATION AMONG EMPLOYEES:
THE NEW PERSONNEL
DEVELOPMENT...............................................................96
CHAPTER 4
...................................................................................................100
RECRUITING TODAY: HOW TO FIND
TH E RIG HT EMPLOYEES FOR YOUR TE A M
.....................................100
4.1. WRONG HIRES IN SALES COST COMPANIES LITERALLY BILLIONS
...........................
102
4.2. DIFFERENT REQUIREMENTS PROFILES FOR NEW SALES EMPLOYEES
.....................
104
4.3. ON THE VALUE O F YOUR OWN
NETWORK..........................................................111
4.4. THE 7 PATHS OF
RECRUITING.........................................................................113
4.5. THE HIRING
PROCESS...................................................................................130
4.6. CAREER CHECK WITH PERSONALITY TYPOLOGIES
..............................................
141
CHAPTERS
...................................................................................................147
ONBOARDING: TH E RIG HT WAY TO INCORPORATE
NEW SALES
EMPLOYEES......................................................................
147
5.1. VALUES IN SALES - YOUR FUNCTION AS A DEMONSTRATIVE ROLE MODEL
............
149
5.2. TRAINING: CONVEY PRODUCT KNOWLEDGE, DEVELOP SALES SKILLS,
STRENGTHEN
ATTITUDE..................................................................................152
5.3. THE FIRST SEVERAL WEEKS - ACCOMPANYING NEW EMPLOYEES
THROUGH THE INITIAL PHASE
.........................................................................
153
5.4. HERE S HOW KNOWLEDGE TRANSFER IN SALES SUCCEEDS
.................................
160
5.5. CUSTOMER 3.0 - HERE*S HOW TO PREPARE YOUR TEAM
..................................
164
CHAPTER 6
...................................................................................................
172
TEAMING: HOW TO ASSEMBLE GOOD TEAMS
...............................
172
6.1. BUILDING SUCCESSFUL TEAMS
.......................................................................
175
6.2. LEAD WOLF OR TEAM PLAYER? GET TO KNOW YOUR LEADERSHIP STRENGTHS!
181
6.3. THE CHARACTERISTICS O F SUCCESSFUL TEAM
S................................................184
CHAPTER 7
...................................................................................................
198
PERFORMANCE TARGETS: HOW TO LEAD
PRECISELY AND
MEASURABLY...........................................................198
7.1. SETTING PERFORMANCE TARGETS
TOGETHER................................................... 200
7.2. YOUR OWN TARGET PLANNING AS SALES MANAGER
.........................................
202
7.3. MAKING QUALITATIVE GOALS MEASURABLE
....................................................
206
CHAPTER 8
...................................................................................................
218
CONTROLLING: HOW TO USE KEY
SALES FIGURES SIM
PLY.......................................................................218
8.1. SALES FIGURES PROVIDE AN OVERVIEW
..........................................................
220
8.2. WHAT SALES FIGURES DO YOU NEED FOR YOUR SALES LEADERSHIP?
..................
223
8.3. KEY SALES FIGURES ARE *SALES TARGETS IN CONVERTED FORM
.........................225
8.5. REPORTING: HERE S HOW YOU CONTROL YOUR SALES EMPLOYEES ACTUAL
KEY FIGURES BASED ON
REPORTING...............................................................230
8.6. THE SALES
FORECAST...................................................................................
236
8.7. THE FUNNEL: FUNNEL FROM LEAD GENERATION TO CONCLUSION
O F
PURCHASE..............................................................................................238
8.8. INDUSTRY BENCHMARKS: KEY B2B AND B2C SALES
FIGURES...........................245
CHAPTER 9
..................................................................................................
248
LEADERSHIP DISCUSSIONS: HOW TO MASTER
T H E *BIG FIVE*
..........................................................................................248
9.1. HERE S HOW TO PROPERLY PREPARE FOR YOUR EMPLOYEE MEETINGS
...............
252
9.2. EMPLOYEE
MEETINGS.................................................................................
255
9.3. MEETINGS FOR PRAISE AND
RECOGNITION..................................................... 263
9.4. CRITICAL
APPRAISAL.....................................................................................
266
I 9.5. TERMINATION M
EETING...............................................................................268
: CHAPTER 1 0
.................................................................................................273
* TEAM SPIRIT: HOW TO LIGHT TH E RIGHT
J SPARK OF MOTIVATION
.......................................................................273
I 10.1. ADDRESS DIFFERENT MOTIVATION TRIGGERS
...................................................
276
10.2. MOTIVATING AND INSPIRING EMPLOYEES
......................................................
282
* 10.3. MOTIVATING LEADERSHIP IS PRIMARILY COMMUNICATION
..............................
283
10.4. COMPETITION AND FIGHTING S P IRIT
............................................................
284
; 10.5. INCENTIVES AND TEAM
EVENTS.....................................................................288
BIBLIOGRAPHY..........................................................................................294
1. BOOKS AND BOOK
CHAPTERS.................................................................................294
2. SPECIALISED
WEBSITES.........................................................................................297
3. STUDIES, TECHNICAL ARTICLES AND WHITE PAPERS
..................................................
297
IN D E X
............................................................................................................302
ABOUT TH E AU TH O R
..............................................................................
310
|
any_adam_object | 1 |
author | Buhr, Andreas 1960- |
author_GND | (DE-588)132017458 |
author_facet | Buhr, Andreas 1960- |
author_role | aut |
author_sort | Buhr, Andreas 1960- |
author_variant | a b ab |
building | Verbundindex |
bvnumber | BV044828852 |
ctrlnum | (OCoLC)1032695962 (DE-599)DNB1138937940 |
dewey-full | 658.81 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.81 |
dewey-search | 658.81 |
dewey-sort | 3658.81 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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physical | 311 Seiten Illustrationen 21 cm |
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spelling | Buhr, Andreas 1960- Verfasser (DE-588)132017458 aut Führung im Vertrieb Sales leadership building, developing and managing a professional sales organisation Andreas Buhr Düsseldorf, Germany Edition Sales Leaders International [2017] 311 Seiten Illustrationen 21 cm txt rdacontent n rdamedia nc rdacarrier Führungskraft (DE-588)4071497-4 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Vertriebsorganisation (DE-588)4078869-6 gnd rswk-swf Digitalisierung Industrie 4.0 Kunde 3.0 Leadership Sales SalesLeadership Verkauf Vertrieb Vertrieb 3.0 Vertriebsführung Vertriebsorganisation digitaler Verkauf Vertriebsorganisation (DE-588)4078869-6 s Führungskraft (DE-588)4071497-4 s Management (DE-588)4037278-9 s DE-604 GABAL-Verlag GmbH (DE-588)1065499280 pbl B:DE-101 application/pdf http://d-nb.info/1138937940/04 Inhaltsverzeichnis DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030223720&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Buhr, Andreas 1960- Sales leadership building, developing and managing a professional sales organisation Führungskraft (DE-588)4071497-4 gnd Management (DE-588)4037278-9 gnd Vertriebsorganisation (DE-588)4078869-6 gnd |
subject_GND | (DE-588)4071497-4 (DE-588)4037278-9 (DE-588)4078869-6 |
title | Sales leadership building, developing and managing a professional sales organisation |
title_alt | Führung im Vertrieb |
title_auth | Sales leadership building, developing and managing a professional sales organisation |
title_exact_search | Sales leadership building, developing and managing a professional sales organisation |
title_full | Sales leadership building, developing and managing a professional sales organisation Andreas Buhr |
title_fullStr | Sales leadership building, developing and managing a professional sales organisation Andreas Buhr |
title_full_unstemmed | Sales leadership building, developing and managing a professional sales organisation Andreas Buhr |
title_short | Sales leadership |
title_sort | sales leadership building developing and managing a professional sales organisation |
title_sub | building, developing and managing a professional sales organisation |
topic | Führungskraft (DE-588)4071497-4 gnd Management (DE-588)4037278-9 gnd Vertriebsorganisation (DE-588)4078869-6 gnd |
topic_facet | Führungskraft Management Vertriebsorganisation |
url | http://d-nb.info/1138937940/04 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030223720&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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