The evaluation and measurement of library services:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Santa Barbara, CA
Libraries Unlimited, an imprint of ABC-CLIO, LLC
[2018]
|
Ausgabe: | Second edition |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | Includes bibliographical references and indexes |
Beschreibung: | xxvi, 447 Seiten Illustrationen, Diagramme |
ISBN: | 9781440855368 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV044683136 | ||
003 | DE-604 | ||
005 | 20181015 | ||
007 | t | ||
008 | 171214s2018 xxua||| |||| 00||| eng d | ||
010 | |a 017023250 | ||
020 | |a 9781440855368 |c pbk |9 978-1-4408-5536-8 | ||
035 | |a (OCoLC)1013542313 | ||
035 | |a (DE-599)BVBBV044683136 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
044 | |a xxu |c US | ||
049 | |a DE-12 |a DE-11 |a DE-473 | ||
050 | 0 | |a Z678.85 | |
082 | 0 | |a 027.473 |2 23 | |
084 | |a AN 65800 |0 (DE-625)6197: |2 rvk | ||
100 | 1 | |a Matthews, Joseph R. |d 1942- |e Verfasser |0 (DE-588)1070664731 |4 aut | |
245 | 1 | 0 | |a The evaluation and measurement of library services |c Joseph R. Matthews ; foreword by Lisa Hinchliffe |
250 | |a Second edition | ||
264 | 1 | |a Santa Barbara, CA |b Libraries Unlimited, an imprint of ABC-CLIO, LLC |c [2018] | |
300 | |a xxvi, 447 Seiten |b Illustrationen, Diagramme | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references and indexes | ||
650 | 4 | |a Libraries |z United States |x Evaluation | |
650 | 4 | |a Public services (Libraries) |z United States |x Evaluation | |
650 | 4 | |a Libraries |x Evaluation | |
650 | 4 | |a Public services (Libraries) |x Evaluation | |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Evaluation |0 (DE-588)4071034-8 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Bibliothek |0 (DE-588)4006439-6 |2 gnd |9 rswk-swf |
651 | 7 | |a USA |0 (DE-588)4078704-7 |2 gnd |9 rswk-swf | |
689 | 0 | 0 | |a USA |0 (DE-588)4078704-7 |D g |
689 | 0 | 1 | |a Bibliothek |0 (DE-588)4006439-6 |D s |
689 | 0 | 2 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 3 | |a Evaluation |0 (DE-588)4071034-8 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a USA |0 (DE-588)4078704-7 |D g |
689 | 1 | 1 | |a Bibliothek |0 (DE-588)4006439-6 |D s |
689 | 1 | 2 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 1 | 3 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |D s |
689 | 1 | 4 | |a Evaluation |0 (DE-588)4071034-8 |D s |
689 | 1 | |5 DE-604 | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |a Matthews, Joseph R., author |t Evaluation and measurement of library services |b Second edition / foreword by Lisa Hinchliffe |d Santa Barbara, CA : Libraries Unlimited, [2018] |z 978-1-4408-5537-5 |
856 | 4 | 2 | |m LoC Fremddatenuebernahme |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030080226&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
999 | |a oai:aleph.bib-bvb.de:BVB01-030080226 | ||
942 | 1 | 1 | |c 025.1 |e 22/bsb |f 0905 |g 73 |
942 | 1 | 1 | |c 020 |e 22/bsb |f 0905 |g 73 |
Datensatz im Suchindex
_version_ | 1804178140405170176 |
---|---|
adam_text | THE EVALUATION AND MEASUREMENT OF LIBRARY SERVICES
/ MATTHEWS, JOSEPH R.YYEAUTHOR
: 2018
TABLE OF CONTENTS / INHALTSVERZEICHNIS
PART I. EVALUATION : PROCESS AND MODELS
EVALUATION ISSUES
EVALUATION MODELS
PART II. METHODOLOGY CONCERNS
QUALITATIVE TOOLS
QUANTITATIVE TOOLS
ANALYSIS OF DATA
PART III. EVALUATION OF LIBRARY OPERATIONS
EVALUATION OF OPERATIONS
EVALUATION OF TECHNICAL SERVICES
EVALUATION OF INTERLIBRARY LOAN
EVALUATION OF AUTOMATED SYSTEMS
EVALUATION OF MATERIALS HANDLING SYSTEMS
PART IV. EVALUATION OF LIBRARY SERVICES
LIBRARY USERS AND NONUSERS
EVALUATION OF THE PHYSICAL COLLECTION
EVALUATION OF ELECTRONIC RESOURCES
EVALUATION OF EBOOKS
EVALUATION OF REFERENCE SERVICES
EVALUATION OF INFORMATION LITERACY
EVALUATION OF SUMMER READING PROGRAMS
EVALUATION OF CUSTOMER SERVICE
EVALUATION OF SOCIAL MEDIA
EVALUATION OF PHYSICAL SPACE
EVALUATION OF THE USER EXPERIENCE
PART V. EVALUATION OF LIBRARY OUTCOMES
EVALUATING THE BROADER PERSPECTIVE
OUTCOMES AND VALUE
ECONOMIC IMPACTS
EVALUATION OF SOCIAL IMPACTS
COMMUNICATING THE VALUE OF THE LIBRARY
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
any_adam_object | 1 |
author | Matthews, Joseph R. 1942- |
author_GND | (DE-588)1070664731 |
author_facet | Matthews, Joseph R. 1942- |
author_role | aut |
author_sort | Matthews, Joseph R. 1942- |
author_variant | j r m jr jrm |
building | Verbundindex |
bvnumber | BV044683136 |
callnumber-first | Z - Library Science |
callnumber-label | Z678 |
callnumber-raw | Z678.85 |
callnumber-search | Z678.85 |
callnumber-sort | Z 3678.85 |
callnumber-subject | Z - Books and Writing |
classification_rvk | AN 65800 |
ctrlnum | (OCoLC)1013542313 (DE-599)BVBBV044683136 |
dewey-full | 027.473 |
dewey-hundreds | 000 - Computer science, information, general works |
dewey-ones | 027 - General libraries and archives |
dewey-raw | 027.473 |
dewey-search | 027.473 |
dewey-sort | 227.473 |
dewey-tens | 020 - Library and information sciences |
discipline | Allgemeines |
edition | Second edition |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02720nam a2200625 c 4500</leader><controlfield tag="001">BV044683136</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20181015 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">171214s2018 xxua||| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">017023250</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781440855368</subfield><subfield code="c">pbk</subfield><subfield code="9">978-1-4408-5536-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1013542313</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV044683136</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-12</subfield><subfield code="a">DE-11</subfield><subfield code="a">DE-473</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">Z678.85</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">027.473</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AN 65800</subfield><subfield code="0">(DE-625)6197:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Matthews, Joseph R.</subfield><subfield code="d">1942-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1070664731</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The evaluation and measurement of library services</subfield><subfield code="c">Joseph R. Matthews ; foreword by Lisa Hinchliffe</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">Second edition</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Santa Barbara, CA</subfield><subfield code="b">Libraries Unlimited, an imprint of ABC-CLIO, LLC</subfield><subfield code="c">[2018]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xxvi, 447 Seiten</subfield><subfield code="b">Illustrationen, Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and indexes</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Libraries</subfield><subfield code="z">United States</subfield><subfield code="x">Evaluation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Public services (Libraries)</subfield><subfield code="z">United States</subfield><subfield code="x">Evaluation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Libraries</subfield><subfield code="x">Evaluation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Public services (Libraries)</subfield><subfield code="x">Evaluation</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Evaluation</subfield><subfield code="0">(DE-588)4071034-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Bibliothek</subfield><subfield code="0">(DE-588)4006439-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Bibliothek</subfield><subfield code="0">(DE-588)4006439-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Evaluation</subfield><subfield code="0">(DE-588)4071034-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Bibliothek</subfield><subfield code="0">(DE-588)4006439-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="3"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="4"><subfield code="a">Evaluation</subfield><subfield code="0">(DE-588)4071034-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="a">Matthews, Joseph R., author</subfield><subfield code="t">Evaluation and measurement of library services</subfield><subfield code="b">Second edition / foreword by Lisa Hinchliffe</subfield><subfield code="d">Santa Barbara, CA : Libraries Unlimited, [2018]</subfield><subfield code="z">978-1-4408-5537-5</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">LoC Fremddatenuebernahme</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030080226&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-030080226</subfield></datafield><datafield tag="942" ind1="1" ind2="1"><subfield code="c">025.1</subfield><subfield code="e">22/bsb</subfield><subfield code="f">0905</subfield><subfield code="g">73</subfield></datafield><datafield tag="942" ind1="1" ind2="1"><subfield code="c">020</subfield><subfield code="e">22/bsb</subfield><subfield code="f">0905</subfield><subfield code="g">73</subfield></datafield></record></collection> |
geographic | USA (DE-588)4078704-7 gnd |
geographic_facet | USA |
id | DE-604.BV044683136 |
illustrated | Illustrated |
indexdate | 2024-07-10T07:59:14Z |
institution | BVB |
isbn | 9781440855368 |
language | English |
lccn | 017023250 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030080226 |
oclc_num | 1013542313 |
open_access_boolean | |
owner | DE-12 DE-11 DE-473 DE-BY-UBG |
owner_facet | DE-12 DE-11 DE-473 DE-BY-UBG |
physical | xxvi, 447 Seiten Illustrationen, Diagramme |
publishDate | 2018 |
publishDateSearch | 2018 |
publishDateSort | 2018 |
publisher | Libraries Unlimited, an imprint of ABC-CLIO, LLC |
record_format | marc |
spelling | Matthews, Joseph R. 1942- Verfasser (DE-588)1070664731 aut The evaluation and measurement of library services Joseph R. Matthews ; foreword by Lisa Hinchliffe Second edition Santa Barbara, CA Libraries Unlimited, an imprint of ABC-CLIO, LLC [2018] xxvi, 447 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and indexes Libraries United States Evaluation Public services (Libraries) United States Evaluation Libraries Evaluation Public services (Libraries) Evaluation Dienstleistung (DE-588)4012178-1 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Evaluation (DE-588)4071034-8 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Bibliothek (DE-588)4006439-6 s Dienstleistung (DE-588)4012178-1 s Evaluation (DE-588)4071034-8 s DE-604 Verbraucherzufriedenheit (DE-588)4129147-5 s Erscheint auch als Online-Ausgabe Matthews, Joseph R., author Evaluation and measurement of library services Second edition / foreword by Lisa Hinchliffe Santa Barbara, CA : Libraries Unlimited, [2018] 978-1-4408-5537-5 LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030080226&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Matthews, Joseph R. 1942- The evaluation and measurement of library services Libraries United States Evaluation Public services (Libraries) United States Evaluation Libraries Evaluation Public services (Libraries) Evaluation Dienstleistung (DE-588)4012178-1 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Evaluation (DE-588)4071034-8 gnd Bibliothek (DE-588)4006439-6 gnd |
subject_GND | (DE-588)4012178-1 (DE-588)4129147-5 (DE-588)4071034-8 (DE-588)4006439-6 (DE-588)4078704-7 |
title | The evaluation and measurement of library services |
title_auth | The evaluation and measurement of library services |
title_exact_search | The evaluation and measurement of library services |
title_full | The evaluation and measurement of library services Joseph R. Matthews ; foreword by Lisa Hinchliffe |
title_fullStr | The evaluation and measurement of library services Joseph R. Matthews ; foreword by Lisa Hinchliffe |
title_full_unstemmed | The evaluation and measurement of library services Joseph R. Matthews ; foreword by Lisa Hinchliffe |
title_short | The evaluation and measurement of library services |
title_sort | the evaluation and measurement of library services |
topic | Libraries United States Evaluation Public services (Libraries) United States Evaluation Libraries Evaluation Public services (Libraries) Evaluation Dienstleistung (DE-588)4012178-1 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Evaluation (DE-588)4071034-8 gnd Bibliothek (DE-588)4006439-6 gnd |
topic_facet | Libraries United States Evaluation Public services (Libraries) United States Evaluation Libraries Evaluation Public services (Libraries) Evaluation Dienstleistung Verbraucherzufriedenheit Evaluation Bibliothek USA |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030080226&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT matthewsjosephr theevaluationandmeasurementoflibraryservices |