Management of service businesses in Japan:
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theor...
Gespeichert in:
| Format: | Elektronisch E-Book |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Singapore
World Scientific Pub. Co.
c2013
|
| Schriftenreihe: | Japanese management and international studies
v. 9 |
| Schlagworte: | |
| Online-Zugang: | FHN01 Volltext |
| Zusammenfassung: | With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area |
| Beschreibung: | xix, 185 p. ill |
| ISBN: | 9789814374675 |
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| dewey-sort | 3658.00952 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| geographic_facet | Japan |
| id | DE-604.BV044638804 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:57:54Z |
| institution | BVB |
| isbn | 9789814374675 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030036776 |
| oclc_num | 1012694347 |
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| physical | xix, 185 p. ill |
| psigel | ZDB-124-WOP ZDB-124-WOP FHN_PDA_WOP |
| publishDate | 2013 |
| publishDateSearch | 2013 |
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| publisher | World Scientific Pub. Co. |
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| series2 | Japanese management and international studies |
| spelling | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] Singapore World Scientific Pub. Co. c2013 xix, 185 p. ill txt rdacontent c rdamedia cr rdacarrier Japanese management and international studies v. 9 With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area Service industries / Japan / Management Industrial management / Japan Management (DE-588)4037278-9 gnd rswk-swf Unternehmensbezogene Dienstleistung (DE-588)4418986-2 gnd rswk-swf Japan (DE-588)4028495-5 gnd rswk-swf Japan (DE-588)4028495-5 g Unternehmensbezogene Dienstleistung (DE-588)4418986-2 s Management (DE-588)4037278-9 s 1\p DE-604 Monden, Yasuhiro 1940- Sonstige oth Erscheint auch als Druck-Ausgabe 9789814374668 (alk. paper) http://www.worldscientific.com/worldscibooks/10.1142/8322#t=toc Verlag URL des Erstveroeffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Management of service businesses in Japan Service industries / Japan / Management Industrial management / Japan Management (DE-588)4037278-9 gnd Unternehmensbezogene Dienstleistung (DE-588)4418986-2 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4418986-2 (DE-588)4028495-5 |
| title | Management of service businesses in Japan |
| title_auth | Management of service businesses in Japan |
| title_exact_search | Management of service businesses in Japan |
| title_full | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] |
| title_fullStr | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] |
| title_full_unstemmed | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] |
| title_short | Management of service businesses in Japan |
| title_sort | management of service businesses in japan |
| topic | Service industries / Japan / Management Industrial management / Japan Management (DE-588)4037278-9 gnd Unternehmensbezogene Dienstleistung (DE-588)4418986-2 gnd |
| topic_facet | Service industries / Japan / Management Industrial management / Japan Management Unternehmensbezogene Dienstleistung Japan |
| url | http://www.worldscientific.com/worldscibooks/10.1142/8322#t=toc |
| work_keys_str_mv | AT mondenyasuhiro managementofservicebusinessesinjapan |