Service science: design for scaling and transformation
Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does "a connected world" mean? Does...
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| 1. Verfasser: | |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Singapore
World Scientific Pub. Co.
c2009
|
| Schlagworte: | |
| Online-Zugang: | FHN01 Volltext |
| Zusammenfassung: | Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does "a connected world" mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a digital connections scaling (DCS) model, complete with a population-oriented design paradigm and a new class of microeconomic production functions to explain the paths of transformation into the future - one of the most original results today. Next, the book analyzes new business designs on the Web and characterizes a service-led revolution for the Knowledge Economy. Thirdly, it develops systems planning and design methods to help implement the DCS model at the level of Information and Database Systems, Business Strategy, and Digitization Engineering, thereby enhancing these fields. Finally, certain intriguing new applications, especially "smart highways" and information supply chains, are discussed |
| Beschreibung: | xiv, 302 p. ill |
| ISBN: | 9789812836779 |
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| id | DE-604.BV044637124 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:57:50Z |
| institution | BVB |
| isbn | 9789812836779 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030035096 |
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| physical | xiv, 302 p. ill |
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| publisher | World Scientific Pub. Co. |
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| spelling | Hsu, Cheng 1951- Verfasser aut Service science design for scaling and transformation Cheng Hsu Singapore World Scientific Pub. Co. c2009 xiv, 302 p. ill txt rdacontent c rdamedia cr rdacarrier Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does "a connected world" mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a digital connections scaling (DCS) model, complete with a population-oriented design paradigm and a new class of microeconomic production functions to explain the paths of transformation into the future - one of the most original results today. Next, the book analyzes new business designs on the Web and characterizes a service-led revolution for the Knowledge Economy. Thirdly, it develops systems planning and design methods to help implement the DCS model at the level of Information and Database Systems, Business Strategy, and Digitization Engineering, thereby enhancing these fields. Finally, certain intriguing new applications, especially "smart highways" and information supply chains, are discussed Multidisciplinary design optimization Engineering services marketing Service industries / Design System design / Information resources Erscheint auch als Druck-Ausgabe 9789812836762 Erscheint auch als Druck-Ausgabe 9812836764 http://www.worldscientific.com/worldscibooks/10.1142/7098#t=toc Verlag URL des Erstveroeffentlichers Volltext |
| spellingShingle | Hsu, Cheng 1951- Service science design for scaling and transformation Multidisciplinary design optimization Engineering services marketing Service industries / Design System design / Information resources |
| title | Service science design for scaling and transformation |
| title_auth | Service science design for scaling and transformation |
| title_exact_search | Service science design for scaling and transformation |
| title_full | Service science design for scaling and transformation Cheng Hsu |
| title_fullStr | Service science design for scaling and transformation Cheng Hsu |
| title_full_unstemmed | Service science design for scaling and transformation Cheng Hsu |
| title_short | Service science |
| title_sort | service science design for scaling and transformation |
| title_sub | design for scaling and transformation |
| topic | Multidisciplinary design optimization Engineering services marketing Service industries / Design System design / Information resources |
| topic_facet | Multidisciplinary design optimization Engineering services marketing Service industries / Design System design / Information resources |
| url | http://www.worldscientific.com/worldscibooks/10.1142/7098#t=toc |
| work_keys_str_mv | AT hsucheng servicesciencedesignforscalingandtransformation |