Handbook of research on promotional strategies and consumer influence in the service sector:

"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"...

Gespeichert in:
Bibliographische Detailangaben
Weitere Verfasser: Panwar, Upendra Singh 1985- (HerausgeberIn), Kumar, Raj 1959- (HerausgeberIn), Ray, Nilanjan 1984- (HerausgeberIn)
Format: Buch
Sprache:English
Veröffentlicht: Hershey, PA Business Science Reference 2016
Schriftenreihe:Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) Book Series
Schlagworte:
Zusammenfassung:"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"...
Beschreibung:Includes bibliographical references and index
Beschreibung:xxxv, 492 pages Illustrationen 29 cm
ISBN:9781522501435

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