Service quality measurement: issues and perspectives
Gespeichert in:
Format: | Elektronisch E-Book |
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Sprache: | English |
Veröffentlicht: |
Hamburg
Anchor Academic Pub.
2013
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Schlagworte: | |
Beschreibung: | Cover title Includes bibliographical references |
Beschreibung: | xii, 69 p. |
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245 | 1 | 0 | |a Service quality measurement |b issues and perspectives |c L.L.R. Rodrigues ... [et al.] |
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500 | |a Cover title | ||
500 | |a Includes bibliographical references | ||
650 | 4 | |a Consumer satisfaction |x Evaluation | |
650 | 4 | |a Customer services |x Evaluation | |
650 | 4 | |a Service industries |x Quality control | |
700 | 1 | |a Rodrigues, L. L. R. |e Sonstige |4 oth | |
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illustrated | Not Illustrated |
indexdate | 2024-07-10T07:56:07Z |
institution | BVB |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029965895 |
oclc_num | 854977213 |
open_access_boolean | |
physical | xii, 69 p. |
psigel | ZDB-30-PAD ZDB-30-PBE |
publishDate | 2013 |
publishDateSearch | 2013 |
publishDateSort | 2013 |
publisher | Anchor Academic Pub. |
record_format | marc |
spelling | Service quality measurement issues and perspectives L.L.R. Rodrigues ... [et al.] Hamburg Anchor Academic Pub. 2013 xii, 69 p. txt rdacontent c rdamedia cr rdacarrier Cover title Includes bibliographical references Consumer satisfaction Evaluation Customer services Evaluation Service industries Quality control Rodrigues, L. L. R. Sonstige oth |
spellingShingle | Service quality measurement issues and perspectives Consumer satisfaction Evaluation Customer services Evaluation Service industries Quality control |
title | Service quality measurement issues and perspectives |
title_auth | Service quality measurement issues and perspectives |
title_exact_search | Service quality measurement issues and perspectives |
title_full | Service quality measurement issues and perspectives L.L.R. Rodrigues ... [et al.] |
title_fullStr | Service quality measurement issues and perspectives L.L.R. Rodrigues ... [et al.] |
title_full_unstemmed | Service quality measurement issues and perspectives L.L.R. Rodrigues ... [et al.] |
title_short | Service quality measurement |
title_sort | service quality measurement issues and perspectives |
title_sub | issues and perspectives |
topic | Consumer satisfaction Evaluation Customer services Evaluation Service industries Quality control |
topic_facet | Consumer satisfaction Evaluation Customer services Evaluation Service industries Quality control |
work_keys_str_mv | AT rodriguesllr servicequalitymeasurementissuesandperspectives |