Retail supply chain management:
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| Format: | Buch |
| Sprache: | English |
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Boca Raton
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[2018]
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| Ausgabe: | Second Edition |
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| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Beschreibung: | xviii, 445 Seiten Diagramme |
| ISBN: | 9781498739146 |
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Datensatz im Suchindex
| _version_ | 1804177911247273984 |
|---|---|
| adam_text | RETAIL SUPPLY CHAIN MANAGEMENT
/ AYERS, JAMES B.YYEAUTHOR
: 2017
TABLE OF CONTENTS / INHALTSVERZEICHNIS
ABOUT THE AUTHORS
PREFACE
THE RETAIL INDUSTRY & SUPPLY CHAIN MANAGEMENT
DEFINING THE RETAIL SUPPLY CHAIN
SUCCESS IN A RETAIL BUSINESS
TYPES OF RETAIL SUPPLY CHAIN BUSINESSES
A CHANGING WORLD: MOVING TOWARD COMPARATIVE ADVANTAGE
CORPORATE SOCIAL RESPONSIBILITY, SUSTAINABILITY & THE RETAIL INDUSTRY
FORCES SHAPING THE RETAIL SUPPLY CHAIN ENVIRONMENT
DRIVERS OF RETAIL SUPPLY CHAIN CHANGE
PATHS TO THE CUSTOMER
SUPPLY CHAIN RISK
RETAIL SUPPLY CHAIN METRICS
MEETING THE NEEDS OF SUPPLY CHAIN DECISION-MAKERS
RETAIL STRATEGY & SUPPLY CHAINS
PRODUCT TYPES
VALUE TO THE CUSTOMER
BUSINESSES INSIDE THE BUSINESS
ACTIVITY SYSTEMS & PROCESS DEFINITION
RETAIL SCM A SKILLS REQUIRED
RETAIL SUPPLY CHAIN PROCESS IMPROVEMENT
ORGANIZING TO IMPROVE RETAIL SUPPLY CHAIN PERFORMANCE
COLLABORATION WITH SUPPLY CHAIN PARTNERS
THE DEMAND-DRIVEN SUPPLY CHAIN
PRODUCT TRACKING ALONG RETAIL SUPPLY CHAINS
ACHIEVING FINANCIAL SUCCESS IN THE RETAIL SUPPLY CHAIN
UNDERSTANDING SUPPLY CHAIN COSTS
BARRIERS TO ADDRESSING ROOT CAUSES FOR COST
MULTICOMPANY COLLABORATION TO REDUCE COSTS A WHO, WHAT, & HOW
RETAIL RETURN LOOPS
CASE APPLICATION: SEABEAR/MADE IN WASHINGTON
A. GLOSSARY
B. BIBLIOGRAPHY
INDEX
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
Contents
Preface...................*..........................................xv
Authors..............................................................xvii
SECTION I THE RETAIL SUPPLY CHAIN
1 Defining the Retail Supply Chain............... ..................3
1.1 More Than Stores.............................................6
1.2 Defining Supply Chain and Supply Chain Management............9
1.3 The Importance of Customer Segments.........................13
1.4 Adding Value along the Chain................................13
References.......................................................15
2 Success in a Retail Business...................................17
2.1 Financial Statements and Analysis...........................18
2.1.1 Retailer Income Statements..........................19
2.1.2 Retailer Balance Sheets.............................21
2.1.3 Financial Analysis..................................22
2.2 Merchandise Replenishment and Budgeting.....................25
2.2.1 The Importance of Replenishment Models in Retail
Supply Chains.......................................26
2.2.2 Merchandise Types—Staple versus Fashion.............27
2.2.2.1 Staple or Functional Products...............27
2.2.2.2 Fashion or Innovative Products..............28
2.2.2.3 Merchandise Budget: An Example..............29
2.2.2.4 Merchandise Budget Follow-Up................29
2.3 Online Retailers’ Inventories............................. 31
2.4 Summary.....................................................32
References.......................................................33
3 Types of Retail Supply Chain Businesses..........................35
3.1 Supply Chain Component Data.................................36
3.2 Retail Supply Chains in the United States...................38
3.3 Selected Supply Chain Company Returns.......................38
VII
viii ■ Contents
3.4 Revitalizing U.S. Manufacturing...........................44
3.5 Summary...................................................44
References......................................................45
4 A Changing World: Moving toward Comparative Advantage........47
4.1 Primer on Comparative Advantage...........................49
4.2 Concept of Distance.......................................52
4.3 Applying the Framework....................................54
4.3.1 Revenue............................................58
4.3.2 Workforce Costs....................................60
4.3.3 Fixed Costs........................................60
4.3.4 Purchased Item Costs...............................60
4.4 Summary...................................................60
References......................................................60
5 Corporate Social Responsibility, Sustainability, and the Retail
Industry........................................................63
5.1 CSR at Retailers..........................................65
5.2 CSR Link to Strategy......................................69
5.2.1 Link between CSR and Competitive Advantage.........69
5.2.2 Private Companies and Social Issues.............72
5.3 Framework for Classifying CSR Activities..................72
5.4 Boots Ltd.—CSR/Financial Report Convergence...............74
5.5 Summary...................................................76
References......................................................77
SECTION II FORCES SHAPING THE RETAIL
SUPPLY CHAIN ENVIRONMENT
6 Drivers of Retail Supply Chain Change..............................81
6.1 Drivers Are Important.........................................81
6.2 Innovation Driver.............................................83
6.3 Extended Product Design.......................................88
6.4 Globalization.................................................90
6.5 Flexibility Imperative—The Ultimate Capability................91
6.5.1 Management Mindset....................................91
6.5.2 Defining Needed Flexibility...........................92
6.6 Process-Centered Management...................................95
6.7 Collaboration.................................................97
6.7.1 Definitions of Collaboration..........................97
6.7.2 Stage 3 (Multicompany) SCM............................98
6.8 Know Your Drivers.............................................99
References.........................................................99
Contents ■ ix
7 Paths to the Customer............................................101
7.1 Meeting Market Needs—Dimensions............................102
7.2 Procter Sc Gamble Case Study...............................105
7.2.1 P G in 2006.........................................105
7.2.2 P G in 2015.........................................106
7.3 Specifications for Supply Chain Design.....................107
7.4 Nature of Demand...........................................110
7.5 Quality Function Deployment Tool...........................113
7.5.1 QFD Overview........................................114
7.5.2 Supply Chain QFD Example............................116
7.6 Summary....................................................119
References.......................................................119
8 Supply Chain Risk............................................. 121
8.1 Location/Trading Partner Selection Risks...................123
8.2 External Supply Chain Production/Logistics Risks...........127
8.3 Internal Supply Chain Production/Logistics Risks...........128
8.4 Supply Chain Risk—Summary..................................129
References.......................................................129
9 Retail Supply Chain Metrics.......................*..............131
9.1 Metrics Problems.......................................... 133
9.2 Alignment with Strategy....................................134
9.3 Definitions of Supply Chain Success........................139
9.4 Mid-Tier and Ground-Level Metrics..........................142
9.4.1 Service Metrics.....................................145
9.4.2 Operating Metrics...................................146
9.4.3 Financial Metrics...................................147
9.5 Supply Chain Metrics—Summary...............................148
References.......................................................148
10 Meeting the Needs of Supply Chain Decision Makers................149
10.1 New Decisions at Flerman Miller............................149
10.2 Proactive Decision Making..................................154
10.3 Applications for Information Technology....................155
10.4 Assessing the Need for Information.........................158
10.5 Meeting Decision-Maker Needs—Summary.......................161
References...................................................... 162
x ■ Contents
SECTION III RETAIL STRATEGY AND SUPPLY CHAINS
11 Product Types—Value to the Customer...........................165
11.1 The Product Life Cycle..................................167
11.2 Innovative and Functional Products.....................170
11.3 Market Mediation Costs.................................171
11.4 Customer Value and Product Types—Summary...............173
References...................................................175
12 Businesses Inside the Business.............................•••..,177
12.1 The Conventional Supply Chain Meets Omnichannel Retailing... 177
12.2 Market Segments........................................178
12.3 Spheres—Modules for Supply Chain Design................180
12.4 Businesses Inside the Business—Summary.................184
References...................................................184
13 Activity Systems and Process Definition.......................185
13.1 Activity System—The IKEA Example.......................186
13.1.1 Make Choices, Develop Themes....................187
13.1.2 Define Activities...............................188
13.1.3 Draw Links......................................189
13.2 Enabling Spheres and Supply Chain Processes............190
13.3 Defining Processes.....................................191
13.4 Activity Systems and Process Definition—Summary........194
References...................................................194
14 Retail Supply Chain Management—Skills Required................195
14.1 Five Tasks for SCM Excellence..........................197
14.2 Assessing Retail SCM Skills............................199
14.3 SCM Skills—Summary.,...................................204
References...................................................204
SECTION IV RETAIL SUPPLY CHAIN
PROCESS IMPROVEMENT
15 Organizing to Improve Retail Supply Chain Performance.........207
15.1 West Marine Case.......................................208
15.1.1 West Marine As-Is...............................211
15.1.2 Evaluation of the As-Is.........................211
15.1.3 Destination (To-Be).............................213
15.1.4 Barriers to Success.............................216
15.1.5 Pathway to Change...............................218
Contents ■ xi
15.2 Continuous Improvement Cycles...........................222
15.2.1 PDCA in a Retail Supply Chain....................223
15.2.2 DMAIC............................................223
15.2.3 CPFR Model.......................................223
15.3 S OP Process and Functional Roles.......................224
15.4 Organizing to Improve Performance—Summary...............226
References....................................................227
16 Collaboration with Supply Chain Partners......................229
16.1 Supply Chain Roles.......................................230
16.1.1 Fewer but Broader.................................230
16.1.2 Collaboration Landscape...........................232
16.2 Core Competency.........................................235
16.3 Partnership Vocabulary..................................236
16.3.1 Partnership Purpose...............................237
16.3.2 Partnership Direction.............................238
16.3.3 Partnership Choice................................239
16.4 Organizing a Partnership............................... 240
16.5 Partner Collaboration—Summary............................243
References....................................................243
17 Demand-Driven Supply Chain....................................245
17.1 Vision for the Demand-Driven Supply Chain...............245
17.1.1 Documenting the Current Situation.................249
17.1.2 Product Types.....................................252
17.1.3 Barriers to the Demand-Driven Supply Chain........253
17.1.4 To-Be and the Potential To-Be Demand-Driven.......254
17.2 Path from Forecast-Driven to Demand-Driven Supply Chain.257
17.2.1 Continuous Improvement Model for the Demand-Driven
Supply Chain......................................257
17.2.2 3C Alternative to MRPII...........................258
17.3 Demand-Driven Tools and Techniques......................261
17.3.1 Operating Improvements............................262
17.3.1.1 Lean Supply Chain Approaches.............262
17.3.1.2 Constraint Management....................264
17.3.1.3 Quality Improvements.....................265
17.3.1.4 Design for Commonality...................269
17.3.2 Management Improvements...........................270
17.3.2.1 Synchronization and Fixed-Interval Planning....271
17.3.2.2 Simplification...........................271
17.4 Sponsoring the Demand-Driven Supply Chain...............271
17.5 Demand-Driven Supply Chain—Summary.......................272
References....................................................273
■ Contents
xii
18 Product Tracking along Retail Supply Chains......................275
18.1 Low-Tech Retailing..........................................276
18.2 Beyond Basic Bar Codes......................................278
18.3 Radio-Frequency Identification..............................281
18.3.1 Retail Application..................................281
18.3.2 Active RFID.........................................282
18.3.3 RFID Applications................................. 283
18.4 Tracking in Transit.........................................286
18.5 Future of Product Tracking..................................288
18.5.1 Case Study for RFID Application.....................288
18.5.2 Future RTLS System................................ 288
18.6 Summary....................................................291
References......................................................291
SECTION V ACHIEVING FINANCIAL
SUCCESS IN THE RETAIL SUPPLY CHAIN
19 Understanding Supply Chain Costs...................................295
19.1 Barriers to Cost Visibility.................................296
19.1.1 Understanding Costs Is Complicated...................296
19.1.2 Partners Must Share Information......................297
19.1.3 ABC Needs a “Makeover”...............................297
19.2 Goal: Activity-Based Costing by Product.....................298
19.2.1 Starting Point (I-A).................................300
19.2.2 Department Costs with Capital Recovery (ITB).........301
19.2.3 Multicompany Process Cost (III-C)....................310
19.2.3.1 Set Process Boundaries......................310
19.2.3.2 Document Process Flow.......................310
19.2.3.3 Decide What Cost Categories to Include......312
19.2.3.4 Assign Costs to Process Steps...............312
19.2.3.5 Analyze Findings............................313
19.3 Activity-Based Costs by Product (IV-D)......................313
19.3.1 Gather Product Line Information......................314
19.3.2 Adjust Unit Costs and Volumes through Engineering
Studies............................................ 314
19.3.3 Calculate Product Line Profitability.................318
19.4 Understanding Costs—Summary.................................318
References........................................................322
20 Barriers to Addressing the Root Causes for Cost....................323
20.1 Root Causes for Supply Chain Cost...........................323
20.2 No Focus.................................................. 324
Contents ■ xiii
20.2.1 Project Management Basics...........................327
20.2.2 Team Building.......................................328
20.3 Confusion..................................................328
20.3.1 Promoting SCM.......................................329
20.3.2 Graduated Approach..................................329
20.4 Motivators.................................................330
20.4.1 Measures............................................331
20.4.2 Flexibility Defined.................................331
20.5 Boundaries.................................................332
20.5.1 Divide and Conquer..................................333
20.5.2 Multicompany Participation........................ 333
20.6 Rigidity...................................................334
20.6.1 Mindset Changes.....................................335
20.6.2 Changing the Project................................335
20.7 Barriers to Cost Reduction—Summary.........................335
References......................................................336
21 Multicompany Collaboration to Reduce Costs—Who, What,
and How...........*.............................................337
21.1 Case Study—Frozen and Refrigerated Foods “Cold Chain”
Distribution...............................................338
21.2 Recognize Root Causes.................................... 339
21.3 Types of Collaboration.....................................340
21.4 Who—Rationalizing the Customer/Supplier Base...............342
21.5 What and How—Pursuing Partnership Opportunities............351
21.5.1 Type A: One-Way Data Exchange Collaboration.........351
21.5.2 Type B: Two-Way Data Exchange Collaboration.........352
21.5.3 Cooperative Collaboration...........................353
21.5.4 Cognitive Collaboration.............................354
21.6 Multicompany Collaboration to Reduce Cost—Summary..........355
Reference.......................................................355
22 Retail Return Loops........................*....................357
22.1 FedEx Supply Chain Case Study—The Rise of the Return Loop ...357
22.2 Types of Returns......................................... 358
22.3 Opportunities in Returns...................................360
22.3.1 Reduced Returns .................................. 360
22.3.2 Improved Customer Service...........................362
22.3.3 Collaboration with Partners.........................362
22.3.4 Customer Feedback...................................363
22.3.5 Material Source.....................................363
22.3.6 Environmental Mitigation............................363
22.3.7 Additional Business.................................364
xiv ■ Contents
22.3.8 Cash-to-Cash Cycle Reduction.......................364
22.3.9 Process Standardization........................ 364
22.4 Return Loops—Summary......................................365
References......................................................365
23 Case Application: SeaBear/Made in Washington....................367
23.1 Introducing the Company: Three Businesses within a Business.367
23.1.1 Division 1: SeaBear Seafoods.......................368
23.1.2 Division 2: Gerard Dominique.....................368
23.1.3 Division 3: Made in Washington.....................369
23.2 Review of Important SCM Management Skills.................370
23.3 Designing Supply Chains for Strategic Advantage...........371
23.3.1 Brief Description of the Fish Supply Chains
for SeaBear and Gerard Dominique.................372
23.3.2 Using Metrics to Evaluate Strategy.................373
23.4 Product Issues............................................373
23.5 Internal Collaboration....................................375
23.6 Partnerships Up and Down the Supply Chain.................375
23.7 Supply Chain Information Management.......................376
23.8 Financial Challenges......................................376
23.9 Summary...................................................377
Glossary........................................................... 379
Bibliography................................................... 423
Index................................................................433
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| format | Book |
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| id | DE-604.BV044548628 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:55:36Z |
| institution | BVB |
| isbn | 9781498739146 |
| language | English |
| lccn | 017015349 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029947535 |
| oclc_num | 1013981282 |
| open_access_boolean | |
| owner | DE-2070s DE-473 DE-BY-UBG DE-N2 |
| owner_facet | DE-2070s DE-473 DE-BY-UBG DE-N2 |
| physical | xviii, 445 Seiten Diagramme |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | CRC Press |
| record_format | marc |
| spelling | Ayers, James B. (DE-588)153066504 aut Retail supply chain management James B. Ayers and Mary Ann Odegaard Second Edition Boca Raton CRC Press [2018] © 2018 xviii, 445 Seiten Diagramme txt rdacontent n rdamedia nc rdacarrier Business logistics Retail trade Management Industrial procurement Management Beschaffungslogistik (DE-588)4254827-5 gnd rswk-swf Wertschöpfungskette (DE-588)4346401-4 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Beschaffungslogistik (DE-588)4254827-5 s Wertschöpfungskette (DE-588)4346401-4 s Management (DE-588)4037278-9 s DE-604 Odegaard, Mary Ann (DE-588)18551362X aut LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029947535&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029947535&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ayers, James B. Odegaard, Mary Ann Retail supply chain management Business logistics Retail trade Management Industrial procurement Management Beschaffungslogistik (DE-588)4254827-5 gnd Wertschöpfungskette (DE-588)4346401-4 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4254827-5 (DE-588)4346401-4 (DE-588)4037278-9 |
| title | Retail supply chain management |
| title_auth | Retail supply chain management |
| title_exact_search | Retail supply chain management |
| title_full | Retail supply chain management James B. Ayers and Mary Ann Odegaard |
| title_fullStr | Retail supply chain management James B. Ayers and Mary Ann Odegaard |
| title_full_unstemmed | Retail supply chain management James B. Ayers and Mary Ann Odegaard |
| title_short | Retail supply chain management |
| title_sort | retail supply chain management |
| topic | Business logistics Retail trade Management Industrial procurement Management Beschaffungslogistik (DE-588)4254827-5 gnd Wertschöpfungskette (DE-588)4346401-4 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Business logistics Retail trade Management Industrial procurement Management Beschaffungslogistik Wertschöpfungskette Management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029947535&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029947535&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT ayersjamesb retailsupplychainmanagement AT odegaardmaryann retailsupplychainmanagement |
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