Best practices and new perspectives in service science and management:
"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"-- Provided by publisher.
Gespeichert in:
| Weitere Verfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey PA
Business Science Reference
[2013]
|
| Schriftenreihe: | Premier reference source
|
| Schlagworte: | |
| Online-Zugang: | DE-706 DE-1049 DE-898 DE-1050 DE-83 Volltext |
| Zusammenfassung: | "This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"-- Provided by publisher. |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | 1 Online-Ressource (xxvi, 392 Seiten) Diagramme |
| ISBN: | 9781466638952 9781466638969 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV044478147 | ||
| 003 | DE-604 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 170907s2013 xxu|||| o||u| ||||||eng d | ||
| 020 | |a 9781466638952 |9 978-1-4666-3895-2 | ||
| 020 | |a 9781466638969 |c print & perpetual access |9 978-1-4666-3896-9 | ||
| 024 | 7 | |a 10.4018/978-1-4666-3894-5 |2 doi | |
| 035 | |a (OCoLC)1004324497 | ||
| 035 | |a (DE-599)BVBBV044478147 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c US | ||
| 049 | |a DE-706 |a DE-1049 |a DE-898 |a DE-1050 |a DE-83 | ||
| 050 | 0 | |a HD9980.5 | |
| 082 | 0 | |a 658 | |
| 084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
| 245 | 1 | 0 | |a Best practices and new perspectives in service science and management |c Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Robert Tennyson (University of Minnesota, USA) |
| 264 | 1 | |a Hershey PA |b Business Science Reference |c [2013] | |
| 264 | 4 | |c © 2013 | |
| 300 | |a 1 Online-Ressource (xxvi, 392 Seiten) |b Diagramme | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Premier reference source | |
| 500 | |a Includes bibliographical references and index | ||
| 520 | |a "This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"-- Provided by publisher. | ||
| 650 | 4 | |a Service industries |x Management | |
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4143413-4 |a Aufsatzsammlung |2 gnd-content | |
| 689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
| 689 | 0 | 1 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 0 | |C b |5 DE-604 | |
| 700 | 1 | |a Ordóñez de Pablos, Patricia |d 1975- |0 (DE-588)136971245 |4 edt | |
| 700 | 1 | |a Tennyson, Robert D. |4 edt | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-1-4666-3894-5 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 1-4666-3894-X |
| 856 | 4 | 0 | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3894-5 |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
| 912 | |a ZDB-98-IGB |a ZDB-1-IGE | ||
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-029878403 | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3894-5 |l DE-706 |p ZDB-98-IGB |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-4666-3894-5 |l DE-1049 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-4666-3894-5 |l DE-898 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-4666-3894-5 |l DE-1050 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-4666-3894-5 |l DE-83 |p ZDB-98-IGB |q TUB_EBS_IGB |x Verlag |3 Volltext | |
Datensatz im Suchindex
| _version_ | 1808138511904145408 |
|---|---|
| adam_text | |
| any_adam_object | |
| author2 | Ordóñez de Pablos, Patricia 1975- Tennyson, Robert D. |
| author2_role | edt edt |
| author2_variant | d p p o dpp dppo r d t rd rdt |
| author_GND | (DE-588)136971245 |
| author_facet | Ordóñez de Pablos, Patricia 1975- Tennyson, Robert D. |
| building | Verbundindex |
| bvnumber | BV044478147 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QQ 250 |
| collection | ZDB-98-IGB ZDB-1-IGE |
| ctrlnum | (OCoLC)1004324497 (DE-599)BVBBV044478147 |
| dewey-full | 658 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658 |
| dewey-search | 658 |
| dewey-sort | 3658 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nmm a2200000zc 4500</leader><controlfield tag="001">BV044478147</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">170907s2013 xxu|||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781466638952</subfield><subfield code="9">978-1-4666-3895-2</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781466638969</subfield><subfield code="c">print & perpetual access</subfield><subfield code="9">978-1-4666-3896-9</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.4018/978-1-4666-3894-5</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1004324497</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV044478147</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-706</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-83</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD9980.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QQ 250</subfield><subfield code="0">(DE-625)141969:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Best practices and new perspectives in service science and management</subfield><subfield code="c">Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Robert Tennyson (University of Minnesota, USA)</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Hershey PA</subfield><subfield code="b">Business Science Reference</subfield><subfield code="c">[2013]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">© 2013</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xxvi, 392 Seiten)</subfield><subfield code="b">Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Premier reference source</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"-- Provided by publisher.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service industries</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4143413-4</subfield><subfield code="a">Aufsatzsammlung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="C">b</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ordóñez de Pablos, Patricia</subfield><subfield code="d">1975-</subfield><subfield code="0">(DE-588)136971245</subfield><subfield code="4">edt</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Tennyson, Robert D.</subfield><subfield code="4">edt</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-1-4666-3894-5</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">1-4666-3894-X</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3894-5</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-98-IGB</subfield><subfield code="a">ZDB-1-IGE</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029878403</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3894-5</subfield><subfield code="l">DE-706</subfield><subfield code="p">ZDB-98-IGB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-4666-3894-5</subfield><subfield code="l">DE-1049</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-4666-3894-5</subfield><subfield code="l">DE-898</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-4666-3894-5</subfield><subfield code="l">DE-1050</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-4666-3894-5</subfield><subfield code="l">DE-83</subfield><subfield code="p">ZDB-98-IGB</subfield><subfield code="q">TUB_EBS_IGB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| id | DE-604.BV044478147 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-23T01:07:39Z |
| institution | BVB |
| isbn | 9781466638952 9781466638969 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029878403 |
| oclc_num | 1004324497 |
| open_access_boolean | |
| owner | DE-706 DE-1049 DE-898 DE-BY-UBR DE-1050 DE-83 |
| owner_facet | DE-706 DE-1049 DE-898 DE-BY-UBR DE-1050 DE-83 |
| physical | 1 Online-Ressource (xxvi, 392 Seiten) Diagramme |
| psigel | ZDB-98-IGB ZDB-1-IGE ZDB-98-IGB TUB_EBS_IGB |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Business Science Reference |
| record_format | marc |
| series2 | Premier reference source |
| spelling | Best practices and new perspectives in service science and management Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Robert Tennyson (University of Minnesota, USA) Hershey PA Business Science Reference [2013] © 2013 1 Online-Ressource (xxvi, 392 Seiten) Diagramme txt rdacontent c rdamedia cr rdacarrier Premier reference source Includes bibliographical references and index "This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"-- Provided by publisher. Service industries Management Management (DE-588)4037278-9 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s b DE-604 Ordóñez de Pablos, Patricia 1975- (DE-588)136971245 edt Tennyson, Robert D. edt Erscheint auch als Druck-Ausgabe 978-1-4666-3894-5 Erscheint auch als Druck-Ausgabe 1-4666-3894-X http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3894-5 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Best practices and new perspectives in service science and management Service industries Management Management (DE-588)4037278-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4012178-1 (DE-588)4143413-4 |
| title | Best practices and new perspectives in service science and management |
| title_auth | Best practices and new perspectives in service science and management |
| title_exact_search | Best practices and new perspectives in service science and management |
| title_full | Best practices and new perspectives in service science and management Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Robert Tennyson (University of Minnesota, USA) |
| title_fullStr | Best practices and new perspectives in service science and management Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Robert Tennyson (University of Minnesota, USA) |
| title_full_unstemmed | Best practices and new perspectives in service science and management Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Robert Tennyson (University of Minnesota, USA) |
| title_short | Best practices and new perspectives in service science and management |
| title_sort | best practices and new perspectives in service science and management |
| topic | Service industries Management Management (DE-588)4037278-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| topic_facet | Service industries Management Management Dienstleistung Aufsatzsammlung |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3894-5 |
| work_keys_str_mv | AT ordonezdepablospatricia bestpracticesandnewperspectivesinservicescienceandmanagement AT tennysonrobertd bestpracticesandnewperspectivesinservicescienceandmanagement |