Social information seeking: leveraging the wisdom of the crowd
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cham, Schweiz
Springer
[2017]
|
| Schriftenreihe: | The information retrieval series
volume 38 |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext http://www.springer.com/ Inhaltsverzeichnis Klappentext |
| Beschreibung: | xxvi, 177 Seiten Illustrationen, Karte 23.5 cm x 15.5 cm |
| ISBN: | 9783319567556 3319567551 |
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| 653 | |a Social Search | ||
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| 653 | |a Social Networks | ||
| 653 | |a Social Content Sharing | ||
| 653 | |a Social Network Analysis | ||
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Datensatz im Suchindex
| _version_ | 1806413906470502400 |
|---|---|
| adam_text |
Contents
Part I Foundation
1 Introduction . 3
1.1 Introduction. 3
1.2 Defining and Situating SIS. 5
1.3 SIS Activities and Applications. 7
1.4 Relation to CIS and Previous Works. 8
1.5 Organization of This Book. 9
References. II
2 Information Seeking. 13
2.1 Introduction. 13
2.2 Foundational Models. 15
2.2.1 Dervin. 15
2.2.2 Belkin. 16
2.2.3 Ellis. 17
2.2.4 Wilson. 17
2.2.5 Kuhlthau. 18
2.2.6 Westbrook. 19
2.2.7 Marchionali. 20
2.3 Models Built on Foundational Models . 21
2.3.1 Expanded ISP. 22
2.3.2 Information Seeking and Communication. 23
2.3.3 Mediated Information Retrieval. 23
2.3.4 Emerging Concepts: Sense-Making
and Multi-Session IR. 24
2.4 Summary. 26
References. 26
3 Social Media and Social Networking . 29
3.1 Introduction. 29
3.2 Social Media. 30
XV
XVI
Contents
3.3 Social Networking. 32
3.4 Privacy . 33
3.5 Identity Construction and Making Impressions. 34
3.6 Communication via Social Media Platforms. 35
3.7 Social Capital. 36
3.8 Knowledge Sharing. 37
3.9 Access and Digital Inequality . 38
3.10 Summary. 39
References. 40
Part II Social Dimension of Information Seeking
4 Online Question-Answering (Q A). 45
4.1 Introduction. 45
4.2 Types of Online Q A. 46
4.2.1 Community Q A (CQA). 50
4.2.2 Collaborative Q A. 53
4.2.3 Expert-Based Q A. 53
4.2.4 Social Q A (SQA). 56
4.3 Comparing Various Q A Models. 58
4.4 Content in Online Q A. 59
4.4.1 Questions. 60
4.4.2 Answers . 61
4.5 Users in Online Q A. 63
4.5.1 Askers. 63
4.5.2 Answerers. 64
4.5.3 Balance of Askers-Answerers . 66
4.5.4 Special Users. 68
4.6 Summary. 70
References. 71
5 Social Search. 75
5.1 Introduction. 75
5.2 Defining Social Search . 76
5.3 Social Search Theories. 78
5.3.1 An Early Model. 78
5.3.2 Information-Driven Motivation. 79
5.3.3 Cognitive Motivation. 80
5.3.4 Collaborative Search. 81
5.4 Social Search Technology. 83
5.4.1 Statistical Analyses. 84
5.4.2 Social Annotations and Bookmarking. 85
5.5 Co-browsing or Collaborative Navigation. 86
5.6 Summary. 88
References. 88
Contents xvii
Part III Collaborative Dimension of Information Seeking
6 Collaborative Information Seeking. 93
6.1 Introduction. 93
6.1.1 Collaboration to Help Information Seeking. 94
6.1.2 Information Seeking to Help Collaboration. 94
6.2 Defining and Situating Collaboration. 95
6.2.1 Terms and Terminology Concerning Collaboration. 96
6.2.2 Limitations of Collaboration. 97
6.2.3 Collaboration in the Context
of Information-Intensive Tasks. 99
6.3 Collaborative Information Seeking in Context. 100
6.3.1 Collaborative Information Retrieval (CIR)
and Co-search. 104
6.4 Frameworks and Models for CIS . 106
6.4.1 Space and Time Aspects of CIS. 106
6.4.2 Control, Communication, and Awareness in a CIS
Environment. 107
6.4.3 Materializing Control, Communication, and Awareness. 110
6.4.4 Nature and Level of Mediation. Ill
6.5 Summary. 112
References. 113
7 Social and Collaborative Information Seeking. 117
7.1 Introduction. 117
7.2 Background. 119
7.3 Current State of SCIS Research. 122
7.4 Research and Development Trajectory for SCIS. 123
7.4.1 Methodological Issues and Challenges. 123
7.4.2 Studying SCIS in Specific Domains. 124
7.5 Summary. 127
References. 128
Part IV Current State and Future Directions
8 SIS in Research and Practice. 133
8.1 Introduction. 133
8.2 Studying SIS. 134
8.2.1 Direct Observation. 134
8.2.2 Interviews. 135
8.2.3 Content Analysis. 136
8.2.4 Mixed Methods . 137
8.3 Evaluating SIS. 137
8.3.1 Evaluating Usability with User Studies. 138
8.3.2 System-Based Training-Testing. 139
xviii
Contents
8.3.3 Qualitative Evaluation . 139
8.3.4 Task- or Application-Based Evaluation. 140
8.4 SIS Products and Services. 140
8.4.1 Face-to-Face Communication . 141
8.4.2 Computer-Mediated Communication. 142
8.4.3 Peer-Driven Services. 142
8.4.4 Expert-Driven Services. 143
8.4.5 Social Live Streaming Services. 144
8.5 Summary . 145
References. 146
9 Conclusion. 149
9.1 Introduction. 149
9.2 Synthesis Frameworks with Social and Collaborative
Dimensions. 150
9.2.1 Intent. 151
9.2.2 Activeness. 154
9.2.3 Concurrency (Time) . 154
9.2.4 Location (Space) .— 154
9.2.5 Role/Mediation of System and User. 154
9.2.6 Level of Awareness . 155
9.2.7 Level of Interaction . 155
9.2.8 Amount of Communication. 155
9.2.9 User Roles. 156
9.2.10 Strength of the Connection. 156
9.2.11 Balance of Benefits. 156
9.2.12 Usage of Information. 157
9.3 Opportunities and Challenges in SIS. 157
9.3.1 Theoretical Issues. 157
9.3.2 Experimental and Practical Issues. 161
References. 163
A Computer-Mediated Communication (CMC). 165
A. 1 Social Presence Theory. 165
A.2 Media Richness Theory. 166
A.3 Social Information Processing (SIP) Theory. 167
A.4 Social Identification/De-Individuation (SIDE) Theory . 168
A.5 Hyperpersonal Communication Model. 168
A.6 Summary. 169
References. 169
Glossary. 171
Index
175
The Information Retrieval Series
ChengXiang Zhai · Maarten de Rijke Series Editors
Chirag Shah
Social Information Seeking
Leveraging the Wisdom of the Crowd
This volume summarizes the author’s work on social information seeking (SIS), and
at the same time serves as an introduction to the topic. Sometimes also referred to
as social search or social information retrieval, this is a relatively new area of study
concerned with the seeking and acquiring of information from social spaces on the
Internet. It involves studying situations, motivations, and methods involved in seeking
and sharing of information in participatory online social sites, $,uch as Yahoo! Answers,
WikiAnswers, and Twitter, as well as building systems for supporting such activities.
The first part of the book introduces various foundational concepts, including
information seeking, social media, and social networking. As such it provides the
necessary basis to then discuss how those aspects could intertwine in different ways to
create methods, tools, and opportunities for supporting and leveraging SIS. Next, Part II
discusses the social dimension and primarily examines the online question-answering
activity. Part III then emphasizes the collaborative aspect of information seeking, and
examines what happens when social and collaborative dimensions are considered
together. Lastly, Part IV provides a synthesis by consolidating methods, systems, and
evaluation techniques related to social and collaborative information seeking. The book
is completed by a list of challenges and opportunities for both theoretical and practical
SIS work.
The book is intended mainly for researchers and graduate students looking for an
introduction to this new field, as well as developers and system designers interested
in building interactive information retrieval systems or social/community-driven
interfaces. |
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| discipline | Allgemeines Informatik |
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| series2 | The information retrieval series |
| spelling | Shah, Chirag 1978- Verfasser (DE-588)1032412291 aut Social information seeking leveraging the wisdom of the crowd Chirag Shah Cham, Schweiz Springer [2017] xxvi, 177 Seiten Illustrationen, Karte 23.5 cm x 15.5 cm txt rdacontent n rdamedia nc rdacarrier The information retrieval series volume 38 Kooperation (DE-588)4032386-9 gnd rswk-swf Information Retrieval (DE-588)4072803-1 gnd rswk-swf Social Media (DE-588)4639271-3 gnd rswk-swf Datenerhebung (DE-588)4155272-6 gnd rswk-swf JFD Social Information Retrieval Social Search User-Generated Content Social Networks Social Content Sharing Social Network Analysis Social Media Collaborative Information Seeking Social Media (DE-588)4639271-3 s Datenerhebung (DE-588)4155272-6 s Information Retrieval (DE-588)4072803-1 s Kooperation (DE-588)4032386-9 s DE-604 Springer International Publishing (DE-588)1064344704 pbl Elektronische Reproduktion 9783319567563 Erscheint auch als Online-Ausgabe Shah, Chirag Social Information Seeking Cham : Springer International Publishing, 2017 978-3-319-56756-3 The information retrieval series volume 38 (DE-604)BV024629453 38 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=64f929ade2104e60be9e83c1a7b3360f&prov=M&dok_var=1&dok_ext=htm Inhaltstext X:MVB http://www.springer.com/ Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029849682&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029849682&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Shah, Chirag 1978- Social information seeking leveraging the wisdom of the crowd The information retrieval series Kooperation (DE-588)4032386-9 gnd Information Retrieval (DE-588)4072803-1 gnd Social Media (DE-588)4639271-3 gnd Datenerhebung (DE-588)4155272-6 gnd |
| subject_GND | (DE-588)4032386-9 (DE-588)4072803-1 (DE-588)4639271-3 (DE-588)4155272-6 |
| title | Social information seeking leveraging the wisdom of the crowd |
| title_auth | Social information seeking leveraging the wisdom of the crowd |
| title_exact_search | Social information seeking leveraging the wisdom of the crowd |
| title_full | Social information seeking leveraging the wisdom of the crowd Chirag Shah |
| title_fullStr | Social information seeking leveraging the wisdom of the crowd Chirag Shah |
| title_full_unstemmed | Social information seeking leveraging the wisdom of the crowd Chirag Shah |
| title_short | Social information seeking |
| title_sort | social information seeking leveraging the wisdom of the crowd |
| title_sub | leveraging the wisdom of the crowd |
| topic | Kooperation (DE-588)4032386-9 gnd Information Retrieval (DE-588)4072803-1 gnd Social Media (DE-588)4639271-3 gnd Datenerhebung (DE-588)4155272-6 gnd |
| topic_facet | Kooperation Information Retrieval Social Media Datenerhebung |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=64f929ade2104e60be9e83c1a7b3360f&prov=M&dok_var=1&dok_ext=htm http://www.springer.com/ http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029849682&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029849682&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV024629453 |
| work_keys_str_mv | AT shahchirag socialinformationseekingleveragingthewisdomofthecrowd AT springerinternationalpublishing socialinformationseekingleveragingthewisdomofthecrowd |