Managing volunteers in tourism: attractions, destinations and events
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Butterworth-Heinemann
2009
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FUBA1 Volltext |
| Beschreibung: | Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections: Part A begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. Part B picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. Part C consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry. Kirsten Holmes completed her PhD on museum volunteers at the University of Leeds and has since lectured in leisure and tourism at the Universities of Sheffield and Surrey in the UK. She is currently a research fellow at Curtin University, Western Australia. Karen Smith is a Senior Lecturer in Tourism Management at Victoria University of Wellington, New Zealand. She€completed her PhD on the management of volunteers in literary heritage attractions at Nottingham Trent University, UK, and has published on volunteer management in tourism and event organisations. * The first text to present an overview of voluntary activity across the broad spectrum of the tourism industry, looking at volunteer work in museums, cultural festivals, sports events, national parks and many more. * Packed with international case studies highlighting best practice on how to manage volunteers. * Looks at the future of volunteering including the economic, social and policy issues involved Includes bibliographical references and index |
| Beschreibung: | 1 Online-Ressource (XXIV, 299 S.) graph. Darst |
| ISBN: | 9781136437564 1136437568 |
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| 500 | |a Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections: Part A begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. | ||
| 500 | |a Part B picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. Part C consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry. Kirsten Holmes completed her PhD on museum volunteers at the University of Leeds and has since lectured in leisure and tourism at the Universities of Sheffield and Surrey in the UK. She is currently a research fellow at Curtin University, Western Australia. Karen Smith is a Senior Lecturer in Tourism Management at Victoria University of Wellington, New Zealand. | ||
| 500 | |a She€completed her PhD on the management of volunteers in literary heritage attractions at Nottingham Trent University, UK, and has published on volunteer management in tourism and event organisations. * The first text to present an overview of voluntary activity across the broad spectrum of the tourism industry, looking at volunteer work in museums, cultural festivals, sports events, national parks and many more. * Packed with international case studies highlighting best practice on how to manage volunteers. * Looks at the future of volunteering including the economic, social and policy issues involved | ||
| 500 | |a Includes bibliographical references and index | ||
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| 650 | 4 | |a Industrie | |
| 650 | 4 | |a Wirtschaft | |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Holmes, Kirsten Smith, Karen A. 1973- |
| author_GND | (DE-588)140159584 |
| author_facet | Holmes, Kirsten Smith, Karen A. 1973- |
| author_role | aut aut |
| author_sort | Holmes, Kirsten |
| author_variant | k h kh k a s ka kas |
| building | Verbundindex |
| bvnumber | BV044385725 |
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| dewey-full | 338.4791 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338.4791 |
| dewey-search | 338.4791 |
| dewey-sort | 3338.4791 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044385725 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:51:29Z |
| institution | BVB |
| isbn | 9781136437564 1136437568 |
| language | English |
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| spelling | Holmes, Kirsten Verfasser aut Managing volunteers in tourism attractions, destinations and events Kirsten Holmes and Karen Smith Oxford Butterworth-Heinemann 2009 1 Online-Ressource (XXIV, 299 S.) graph. Darst txt rdacontent c rdamedia cr rdacarrier Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections: Part A begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. Part B picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. Part C consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry. Kirsten Holmes completed her PhD on museum volunteers at the University of Leeds and has since lectured in leisure and tourism at the Universities of Sheffield and Surrey in the UK. She is currently a research fellow at Curtin University, Western Australia. Karen Smith is a Senior Lecturer in Tourism Management at Victoria University of Wellington, New Zealand. She€completed her PhD on the management of volunteers in literary heritage attractions at Nottingham Trent University, UK, and has published on volunteer management in tourism and event organisations. * The first text to present an overview of voluntary activity across the broad spectrum of the tourism industry, looking at volunteer work in museums, cultural festivals, sports events, national parks and many more. * Packed with international case studies highlighting best practice on how to manage volunteers. * Looks at the future of volunteering including the economic, social and policy issues involved Includes bibliographical references and index BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism bisacsh Industrie Wirtschaft Volunteer tourism Management Volontär (DE-588)4188603-3 gnd rswk-swf Tourismus (DE-588)4018406-7 gnd rswk-swf Personalpolitik (DE-588)4045269-4 gnd rswk-swf Tourismus (DE-588)4018406-7 s Personalpolitik (DE-588)4045269-4 s Volontär (DE-588)4188603-3 s DE-604 Smith, Karen A. 1973- Verfasser (DE-588)140159584 aut Erscheint auch als Druck-Ausgabe 978-0-7506-8767-6 Erscheint auch als Druck-Ausgabe 0-7506-8767-3 http://www.sciencedirect.com/science/book/9780750687676 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Holmes, Kirsten Smith, Karen A. 1973- Managing volunteers in tourism attractions, destinations and events BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism bisacsh Industrie Wirtschaft Volunteer tourism Management Volontär (DE-588)4188603-3 gnd Tourismus (DE-588)4018406-7 gnd Personalpolitik (DE-588)4045269-4 gnd |
| subject_GND | (DE-588)4188603-3 (DE-588)4018406-7 (DE-588)4045269-4 |
| title | Managing volunteers in tourism attractions, destinations and events |
| title_auth | Managing volunteers in tourism attractions, destinations and events |
| title_exact_search | Managing volunteers in tourism attractions, destinations and events |
| title_full | Managing volunteers in tourism attractions, destinations and events Kirsten Holmes and Karen Smith |
| title_fullStr | Managing volunteers in tourism attractions, destinations and events Kirsten Holmes and Karen Smith |
| title_full_unstemmed | Managing volunteers in tourism attractions, destinations and events Kirsten Holmes and Karen Smith |
| title_short | Managing volunteers in tourism |
| title_sort | managing volunteers in tourism attractions destinations and events |
| title_sub | attractions, destinations and events |
| topic | BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism bisacsh Industrie Wirtschaft Volunteer tourism Management Volontär (DE-588)4188603-3 gnd Tourismus (DE-588)4018406-7 gnd Personalpolitik (DE-588)4045269-4 gnd |
| topic_facet | BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism Industrie Wirtschaft Volunteer tourism Management Volontär Tourismus Personalpolitik |
| url | http://www.sciencedirect.com/science/book/9780750687676 |
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