Crisis management in the tourism industry:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Butterworth-Heinemann
©2006
|
| Ausgabe: | 2nd ed |
| Schlagworte: | |
| Online-Zugang: | FAW01 URL des Erstveröffentlichers |
| Beschreibung: | Previous edition: 2003 The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as: *Terrorism and criminal activities *Risk perceptions and the influencing variables *The stakeholder concepts *Analysis methods- visibility of advantages/disadvantages of methods *Marketing instruments and best practices Written by one of the world's leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA. The book provides discussion of: *The influential effect of the mass media How crises effect the purchase decision process Destination branding/image and its manipulation Preventative crises management and strategies Crisis Management in the Tourism Industry is an essential guide to explaining how the tourism industry can prepare and succeed in the face of the effects of crises. * Revised and updated to including recent events (especially Bali, SARS and international terrorism), new case studies and practical up-to-date information. * Understanding effects of crises on the tourism industry and how businesses can prepare and succeed in these times * Global coverage and perspective with cases and examples from the UK, Australia and USA. * Written by one of the world's leading experts from the World Tourism Organisation Includes bibliographical references (pages 245-259) and index |
| Beschreibung: | x, 270 pages |
| ISBN: | 9780750665230 0750665238 9780080464596 0080464599 |
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| 500 | |a The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as: *Terrorism and criminal activities *Risk perceptions and the influencing variables *The stakeholder concepts *Analysis methods- visibility of advantages/disadvantages of methods *Marketing instruments and best practices Written by one of the world's leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA. The book provides discussion of: *The influential effect of the mass media How crises effect the purchase decision process Destination branding/image and its manipulation Preventative crises management and strategies Crisis Management in the Tourism Industry is an essential guide to explaining how the tourism industry can prepare and succeed in the face of the effects of crises. * Revised and updated to including recent events (especially Bali, SARS and international terrorism), new case studies and practical up-to-date information. * Understanding effects of crises on the tourism industry and how businesses can prepare and succeed in these times * Global coverage and perspective with cases and examples from the UK, Australia and USA. * Written by one of the world's leading experts from the World Tourism Organisation | ||
| 500 | |a Includes bibliographical references (pages 245-259) and index | ||
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| 650 | 7 | |a Tourism / Management |2 fast | |
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Datensatz im Suchindex
| _version_ | 1804177652589789184 |
|---|---|
| any_adam_object | |
| author | Glaesser, Dirk |
| author_facet | Glaesser, Dirk |
| author_role | aut |
| author_sort | Glaesser, Dirk |
| author_variant | d g dg |
| building | Verbundindex |
| bvnumber | BV044385468 |
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| dewey-full | 338.4791 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338.4791 |
| dewey-search | 338.4791 |
| dewey-sort | 3338.4791 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| edition | 2nd ed |
| format | Electronic eBook |
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| id | DE-604.BV044385468 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:51:29Z |
| institution | BVB |
| isbn | 9780750665230 0750665238 9780080464596 0080464599 |
| language | English |
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| physical | x, 270 pages |
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| spelling | Glaesser, Dirk Verfasser aut Crisis management in the tourism industry Dirk Glaesser 2nd ed Oxford Butterworth-Heinemann ©2006 x, 270 pages txt rdacontent c rdamedia cr rdacarrier Previous edition: 2003 The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as: *Terrorism and criminal activities *Risk perceptions and the influencing variables *The stakeholder concepts *Analysis methods- visibility of advantages/disadvantages of methods *Marketing instruments and best practices Written by one of the world's leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA. The book provides discussion of: *The influential effect of the mass media How crises effect the purchase decision process Destination branding/image and its manipulation Preventative crises management and strategies Crisis Management in the Tourism Industry is an essential guide to explaining how the tourism industry can prepare and succeed in the face of the effects of crises. * Revised and updated to including recent events (especially Bali, SARS and international terrorism), new case studies and practical up-to-date information. * Understanding effects of crises on the tourism industry and how businesses can prepare and succeed in these times * Global coverage and perspective with cases and examples from the UK, Australia and USA. * Written by one of the world's leading experts from the World Tourism Organisation Includes bibliographical references (pages 245-259) and index Tourisme / Gestion Crises financières Gestion de crise BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism bisacsh Crisis management fast Financial crises fast Tourism / Management fast Industrie Wirtschaft Tourism Management Financial crises Crisis management Tourismusbetrieb (DE-588)4018410-9 gnd rswk-swf Krisenmanagement (DE-588)4127374-6 gnd rswk-swf Tourismus (DE-588)4018406-7 gnd rswk-swf Tourismus (DE-588)4018406-7 s Krisenmanagement (DE-588)4127374-6 s 1\p DE-604 Tourismusbetrieb (DE-588)4018410-9 s 2\p DE-604 http://www.sciencedirect.com/science/book/9780750665230 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Glaesser, Dirk Crisis management in the tourism industry Tourisme / Gestion Crises financières Gestion de crise BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism bisacsh Crisis management fast Financial crises fast Tourism / Management fast Industrie Wirtschaft Tourism Management Financial crises Crisis management Tourismusbetrieb (DE-588)4018410-9 gnd Krisenmanagement (DE-588)4127374-6 gnd Tourismus (DE-588)4018406-7 gnd |
| subject_GND | (DE-588)4018410-9 (DE-588)4127374-6 (DE-588)4018406-7 |
| title | Crisis management in the tourism industry |
| title_auth | Crisis management in the tourism industry |
| title_exact_search | Crisis management in the tourism industry |
| title_full | Crisis management in the tourism industry Dirk Glaesser |
| title_fullStr | Crisis management in the tourism industry Dirk Glaesser |
| title_full_unstemmed | Crisis management in the tourism industry Dirk Glaesser |
| title_short | Crisis management in the tourism industry |
| title_sort | crisis management in the tourism industry |
| topic | Tourisme / Gestion Crises financières Gestion de crise BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism bisacsh Crisis management fast Financial crises fast Tourism / Management fast Industrie Wirtschaft Tourism Management Financial crises Crisis management Tourismusbetrieb (DE-588)4018410-9 gnd Krisenmanagement (DE-588)4127374-6 gnd Tourismus (DE-588)4018406-7 gnd |
| topic_facet | Tourisme / Gestion Crises financières Gestion de crise BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism Crisis management Financial crises Tourism / Management Industrie Wirtschaft Tourism Management Tourismusbetrieb Krisenmanagement Tourismus |
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