Understanding customers:
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Rice, Chris (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Oxford Butterworth-Heinemann 1997
Ausgabe:2nd ed
Schriftenreihe:Marketing series (London, England)
Schlagworte:
Online-Zugang:FAW01
Volltext
Beschreibung:Revised edition of: Consumer behaviour : behavioural aspects of marketing. 1993. - "Published on behalf of the Chartered Institute of Marketing."
This fully updated second edition of Understanding Customers is a recommended textbook for the Understanding Customers Certificate CIM paper. It is divided into six parts covering the social sciences, people as individuals, people in groups, people in society and people in organisations. Each chapter of Understanding Customers consists of: * learning objectives and definitions * the theoretical background * exercises * issues to consider * current examples * implications for marketing * recent examination questions. Chris Rice is Senior Lecturer in the Nottingham Business School at Nottingham Trent University. He is a CIM examiner on the Understanding Customers paper and has widespread consultancy experience in both the private and public sector. Recommended by Ted Johns, CIM Senior Examiner for the Understanding Customers paper Updated in line with the latest developments in the investigation of consumer behaviour and with the new CIM syllabus
Includes bibliographical references (pages 307-308) and index
Beschreibung:vi, 312 pages
ISBN:9780750623223
0750623225
9780080938349
0080938345

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