APA (7th ed.) Citation

Abbott, P. (1999). Front office: Procedures, social skills, yield and management (2nd ed.). Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Abbott, Peter. Front Office: Procedures, Social Skills, Yield and Management. 2nd ed. Oxford: Butterworth-Heinemann, 1999.

MLA (9th ed.) Citation

Abbott, Peter. Front Office: Procedures, Social Skills, Yield and Management. 2nd ed. Butterworth-Heinemann, 1999.