Knowledge management tools and techniques: practitioners and experts evaluate KM solutions
Gespeichert in:
Format: | Elektronisch E-Book |
---|---|
Sprache: | English |
Veröffentlicht: |
Amsterdam
Elsevier Butterworth-Heinemann
©2005
|
Schlagworte: | |
Online-Zugang: | FAW01 Volltext |
Beschreibung: | Includes bibliographical references and index Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions-technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners. * The only book in which practitioners evaluate various KM solutions * Case studies describe how real companies use KM tools and technologies * Provides clear lessons from real successes and failures |
Beschreibung: | xii, 438 pages |
ISBN: | 1417549750 9781417549757 1592782221 9781592782222 0080478867 9780080478869 9780750678186 0750678186 |
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500 | |a Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions-technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. | ||
500 | |a Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. | ||
500 | |a In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners. * The only book in which practitioners evaluate various KM solutions * Case studies describe how real companies use KM tools and technologies * Provides clear lessons from real successes and failures | ||
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650 | 7 | |a BUSINESS & ECONOMICS / Knowledge Capital |2 bisacsh | |
650 | 7 | |a Knowledge management |2 cct | |
650 | 7 | |a Organizational learning |2 cct | |
650 | 7 | |a Knowledge management / Data processing |2 cct | |
650 | 7 | |a Management information systems |2 cct | |
650 | 7 | |a Information resources management |2 cct | |
650 | 7 | |a Database management |2 cct | |
650 | 7 | |a Database management |2 fast | |
650 | 7 | |a Information resources management |2 fast | |
650 | 7 | |a Knowledge management |2 fast | |
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650 | 7 | |a Management information systems |2 fast | |
650 | 7 | |a Organizational learning |2 fast | |
650 | 7 | |a Kennismanagement |2 gtt | |
650 | 4 | |a Datenverarbeitung | |
650 | 4 | |a Wirtschaft | |
650 | 4 | |a Knowledge management | |
650 | 4 | |a Organizational learning | |
650 | 4 | |a Knowledge management |x Data processing | |
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dewey-ones | 658 - General management |
dewey-raw | 658.4/038 |
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discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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spelling | Knowledge management tools and techniques practitioners and experts evaluate KM solutions edited by Madanmohan Rao Amsterdam Elsevier Butterworth-Heinemann ©2005 xii, 438 pages txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions-technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners. * The only book in which practitioners evaluate various KM solutions * Case studies describe how real companies use KM tools and technologies * Provides clear lessons from real successes and failures BUSINESS & ECONOMICS / Information Management bisacsh BUSINESS & ECONOMICS / Knowledge Capital bisacsh Knowledge management cct Organizational learning cct Knowledge management / Data processing cct Management information systems cct Information resources management cct Database management cct Database management fast Information resources management fast Knowledge management fast Knowledge management / Data processing fast Management information systems fast Organizational learning fast Kennismanagement gtt Datenverarbeitung Wirtschaft Knowledge management Organizational learning Knowledge management Data processing Management information systems Information resources management Database management Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 s 1\p DE-604 Rao, Madanmohan Sonstige oth http://www.sciencedirect.com/science/book/9780750678186 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Knowledge management tools and techniques practitioners and experts evaluate KM solutions BUSINESS & ECONOMICS / Information Management bisacsh BUSINESS & ECONOMICS / Knowledge Capital bisacsh Knowledge management cct Organizational learning cct Knowledge management / Data processing cct Management information systems cct Information resources management cct Database management cct Database management fast Information resources management fast Knowledge management fast Knowledge management / Data processing fast Management information systems fast Organizational learning fast Kennismanagement gtt Datenverarbeitung Wirtschaft Knowledge management Organizational learning Knowledge management Data processing Management information systems Information resources management Database management Wissensmanagement (DE-588)4561842-2 gnd |
subject_GND | (DE-588)4561842-2 |
title | Knowledge management tools and techniques practitioners and experts evaluate KM solutions |
title_auth | Knowledge management tools and techniques practitioners and experts evaluate KM solutions |
title_exact_search | Knowledge management tools and techniques practitioners and experts evaluate KM solutions |
title_full | Knowledge management tools and techniques practitioners and experts evaluate KM solutions edited by Madanmohan Rao |
title_fullStr | Knowledge management tools and techniques practitioners and experts evaluate KM solutions edited by Madanmohan Rao |
title_full_unstemmed | Knowledge management tools and techniques practitioners and experts evaluate KM solutions edited by Madanmohan Rao |
title_short | Knowledge management tools and techniques |
title_sort | knowledge management tools and techniques practitioners and experts evaluate km solutions |
title_sub | practitioners and experts evaluate KM solutions |
topic | BUSINESS & ECONOMICS / Information Management bisacsh BUSINESS & ECONOMICS / Knowledge Capital bisacsh Knowledge management cct Organizational learning cct Knowledge management / Data processing cct Management information systems cct Information resources management cct Database management cct Database management fast Information resources management fast Knowledge management fast Knowledge management / Data processing fast Management information systems fast Organizational learning fast Kennismanagement gtt Datenverarbeitung Wirtschaft Knowledge management Organizational learning Knowledge management Data processing Management information systems Information resources management Database management Wissensmanagement (DE-588)4561842-2 gnd |
topic_facet | BUSINESS & ECONOMICS / Information Management BUSINESS & ECONOMICS / Knowledge Capital Knowledge management Organizational learning Knowledge management / Data processing Management information systems Information resources management Database management Kennismanagement Datenverarbeitung Wirtschaft Knowledge management Data processing Wissensmanagement |
url | http://www.sciencedirect.com/science/book/9780750678186 |
work_keys_str_mv | AT raomadanmohan knowledgemanagementtoolsandtechniquespractitionersandexpertsevaluatekmsolutions |