Understanding the hospitality consumer:
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Williams, Alistair (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Oxford Butterworth-Heinemann 2002
Schriftenreihe:Hospitality, leisure, and tourism series
Schlagworte:
Online-Zugang:FAW01
URL des Erstveröffentlichers
Beschreibung:Includes bibliographical references and index
'Understanding the Hospitality Consumer' presents a unique perspective on consumer behaviour in the hospitality sector. It seeks to focus on the role of consumption in hospitality and to investigate our understanding of its place in the contemporary industry. Taking the view that successful marketing demands focusing on the customer, this text concentrates on understanding and determining customer needs, relevant factors in consumer buying behaviour and the effectiveness of today's marketing techniques. Using industry based case studies and examples 'Understanding the Hospitality Consumer' :* In
Beschreibung:xv, 261 pages
ISBN:0585458111
9780585458113
0080519962
9780080519968
9780750652490
0750652497

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