Why customers would rather have a smartphone than a car: relationship retailing as an opportunity
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Burlington, VT
Gower Pub.
2015
|
| Subjects: | |
| Item Description: | Online resource; title from PDF title page (Ebsco, viewed May 6, 2015) |
| Physical Description: | 1 online resource |
| ISBN: | 9781472466570 1472466578 9781472466587 1472466586 |
Staff View
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV044359277 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 170620s2015 |||| o||u| ||||||eng d | ||
| 020 | |a 9781472466570 |9 978-1-4724-6657-0 | ||
| 020 | |a 1472466578 |9 1-4724-6657-8 | ||
| 020 | |a 9781472466587 |9 978-1-4724-6658-7 | ||
| 020 | |a 1472466586 |9 1-4724-6658-6 | ||
| 035 | |a (ZDB-4-NLEBK)ocn908335779 | ||
| 035 | |a (OCoLC)908335779 | ||
| 035 | |a (DE-599)BVBBV044359277 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658.8/342 |2 23 | |
| 100 | 1 | |a Molenaar, Cor |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Why customers would rather have a smartphone than a car |b relationship retailing as an opportunity |c by Cor Molenaar |
| 264 | 1 | |a Burlington, VT |b Gower Pub. |c 2015 | |
| 300 | |a 1 online resource | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Online resource; title from PDF title page (Ebsco, viewed May 6, 2015) | ||
| 505 | 8 | |a About the author -- Introduction -- The world we want -- Look now -- buy later -- Human factors as an accelerator of change -- Payment traffic -- The field of futurology -- What choices do we have? -- The world we get -- Signs of disruption -- The place of shops in the city centre -- Communication the basis of customer relationships -- The challenge for shops and shopping centres -- Learning from practice -- Innovation or disruption? : the reality -- Cornerstones of change, on the road to the future -- Bibliography -- Index | |
| 505 | 8 | |a Why Customers Would Rather Have a Smartphone than a Car explores some of the fundamental changes in consumer behaviour: Why do we buy less in shops and more on the internet? Why do we spend more on gadgets, smartphones and Apps and not more on food, holidays or clothing? Why do most business people only look at symptoms and not causes of changing customer behaviour? The new generation buys differently from the baby boomers; they have different priorities and preferences. The internet has changed us in the way we think, act and communicate. Whilst many retailers now understand the need for chan | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Industrial Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management Science |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
| 650 | 7 | |a Consumer behavior |2 fast | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Electronic commerce |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Consumer behavior |a Electronic commerce |a Customer relations | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Molenaar, Cor |t Why customers would rather have a smartphone than a car |z 9781472466563 |
| 912 | |a ZDB-4-NLEBK | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-029761908 | ||
Record in the Search Index
| _version_ | 1804177605840076800 |
|---|---|
| any_adam_object | |
| author | Molenaar, Cor |
| author_facet | Molenaar, Cor |
| author_role | aut |
| author_sort | Molenaar, Cor |
| author_variant | c m cm |
| building | Verbundindex |
| bvnumber | BV044359277 |
| collection | ZDB-4-NLEBK |
| contents | About the author -- Introduction -- The world we want -- Look now -- buy later -- Human factors as an accelerator of change -- Payment traffic -- The field of futurology -- What choices do we have? -- The world we get -- Signs of disruption -- The place of shops in the city centre -- Communication the basis of customer relationships -- The challenge for shops and shopping centres -- Learning from practice -- Innovation or disruption? : the reality -- Cornerstones of change, on the road to the future -- Bibliography -- Index Why Customers Would Rather Have a Smartphone than a Car explores some of the fundamental changes in consumer behaviour: Why do we buy less in shops and more on the internet? Why do we spend more on gadgets, smartphones and Apps and not more on food, holidays or clothing? Why do most business people only look at symptoms and not causes of changing customer behaviour? The new generation buys differently from the baby boomers; they have different priorities and preferences. The internet has changed us in the way we think, act and communicate. Whilst many retailers now understand the need for chan |
| ctrlnum | (ZDB-4-NLEBK)ocn908335779 (OCoLC)908335779 (DE-599)BVBBV044359277 |
| dewey-full | 658.8/342 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/342 |
| dewey-search | 658.8/342 |
| dewey-sort | 3658.8 3342 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02869nmm a2200469zc 4500</leader><controlfield tag="001">BV044359277</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">170620s2015 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781472466570</subfield><subfield code="9">978-1-4724-6657-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1472466578</subfield><subfield code="9">1-4724-6657-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781472466587</subfield><subfield code="9">978-1-4724-6658-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1472466586</subfield><subfield code="9">1-4724-6658-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-4-NLEBK)ocn908335779</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)908335779</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV044359277</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/342</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Molenaar, Cor</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Why customers would rather have a smartphone than a car</subfield><subfield code="b">relationship retailing as an opportunity</subfield><subfield code="c">by Cor Molenaar</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Burlington, VT</subfield><subfield code="b">Gower Pub.</subfield><subfield code="c">2015</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Online resource; title from PDF title page (Ebsco, viewed May 6, 2015)</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">About the author -- Introduction -- The world we want -- Look now -- buy later -- Human factors as an accelerator of change -- Payment traffic -- The field of futurology -- What choices do we have? -- The world we get -- Signs of disruption -- The place of shops in the city centre -- Communication the basis of customer relationships -- The challenge for shops and shopping centres -- Learning from practice -- Innovation or disruption? : the reality -- Cornerstones of change, on the road to the future -- Bibliography -- Index</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Why Customers Would Rather Have a Smartphone than a Car explores some of the fundamental changes in consumer behaviour: Why do we buy less in shops and more on the internet? Why do we spend more on gadgets, smartphones and Apps and not more on food, holidays or clothing? Why do most business people only look at symptoms and not causes of changing customer behaviour? The new generation buys differently from the baby boomers; they have different priorities and preferences. The internet has changed us in the way we think, act and communicate. Whilst many retailers now understand the need for chan</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Industrial Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management Science</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Organizational Behavior</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Consumer behavior</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer relations</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Electronic commerce</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Wirtschaft</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Consumer behavior</subfield><subfield code="a">Electronic commerce</subfield><subfield code="a">Customer relations</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Molenaar, Cor</subfield><subfield code="t">Why customers would rather have a smartphone than a car</subfield><subfield code="z">9781472466563</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-NLEBK</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029761908</subfield></datafield></record></collection> |
| id | DE-604.BV044359277 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:50:44Z |
| institution | BVB |
| isbn | 9781472466570 1472466578 9781472466587 1472466586 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029761908 |
| oclc_num | 908335779 |
| open_access_boolean | |
| physical | 1 online resource |
| psigel | ZDB-4-NLEBK |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | Gower Pub. |
| record_format | marc |
| spelling | Molenaar, Cor Verfasser aut Why customers would rather have a smartphone than a car relationship retailing as an opportunity by Cor Molenaar Burlington, VT Gower Pub. 2015 1 online resource txt rdacontent c rdamedia cr rdacarrier Online resource; title from PDF title page (Ebsco, viewed May 6, 2015) About the author -- Introduction -- The world we want -- Look now -- buy later -- Human factors as an accelerator of change -- Payment traffic -- The field of futurology -- What choices do we have? -- The world we get -- Signs of disruption -- The place of shops in the city centre -- Communication the basis of customer relationships -- The challenge for shops and shopping centres -- Learning from practice -- Innovation or disruption? : the reality -- Cornerstones of change, on the road to the future -- Bibliography -- Index Why Customers Would Rather Have a Smartphone than a Car explores some of the fundamental changes in consumer behaviour: Why do we buy less in shops and more on the internet? Why do we spend more on gadgets, smartphones and Apps and not more on food, holidays or clothing? Why do most business people only look at symptoms and not causes of changing customer behaviour? The new generation buys differently from the baby boomers; they have different priorities and preferences. The internet has changed us in the way we think, act and communicate. Whilst many retailers now understand the need for chan BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer behavior fast Customer relations fast Electronic commerce fast Wirtschaft Consumer behavior Electronic commerce Customer relations Erscheint auch als Druck-Ausgabe Molenaar, Cor Why customers would rather have a smartphone than a car 9781472466563 |
| spellingShingle | Molenaar, Cor Why customers would rather have a smartphone than a car relationship retailing as an opportunity About the author -- Introduction -- The world we want -- Look now -- buy later -- Human factors as an accelerator of change -- Payment traffic -- The field of futurology -- What choices do we have? -- The world we get -- Signs of disruption -- The place of shops in the city centre -- Communication the basis of customer relationships -- The challenge for shops and shopping centres -- Learning from practice -- Innovation or disruption? : the reality -- Cornerstones of change, on the road to the future -- Bibliography -- Index Why Customers Would Rather Have a Smartphone than a Car explores some of the fundamental changes in consumer behaviour: Why do we buy less in shops and more on the internet? Why do we spend more on gadgets, smartphones and Apps and not more on food, holidays or clothing? Why do most business people only look at symptoms and not causes of changing customer behaviour? The new generation buys differently from the baby boomers; they have different priorities and preferences. The internet has changed us in the way we think, act and communicate. Whilst many retailers now understand the need for chan BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer behavior fast Customer relations fast Electronic commerce fast Wirtschaft Consumer behavior Electronic commerce Customer relations |
| title | Why customers would rather have a smartphone than a car relationship retailing as an opportunity |
| title_auth | Why customers would rather have a smartphone than a car relationship retailing as an opportunity |
| title_exact_search | Why customers would rather have a smartphone than a car relationship retailing as an opportunity |
| title_full | Why customers would rather have a smartphone than a car relationship retailing as an opportunity by Cor Molenaar |
| title_fullStr | Why customers would rather have a smartphone than a car relationship retailing as an opportunity by Cor Molenaar |
| title_full_unstemmed | Why customers would rather have a smartphone than a car relationship retailing as an opportunity by Cor Molenaar |
| title_short | Why customers would rather have a smartphone than a car |
| title_sort | why customers would rather have a smartphone than a car relationship retailing as an opportunity |
| title_sub | relationship retailing as an opportunity |
| topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer behavior fast Customer relations fast Electronic commerce fast Wirtschaft Consumer behavior Electronic commerce Customer relations |
| topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Consumer behavior Customer relations Electronic commerce Wirtschaft Consumer behavior Electronic commerce Customer relations |
| work_keys_str_mv | AT molenaarcor whycustomerswouldratherhaveasmartphonethanacarrelationshipretailingasanopportunity |