Assessing organizational performance in higher education:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif.
Jossey-Bass
2016
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| Schriftenreihe: | Research methods for the social sciences
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| Schlagworte: | |
| Beschreibung: | Title from resource description page (Recorded Books, viewed May 25, 2016) The book provides a full complement of assessment technologies that enable leaders to measure and evaluate performance using qualitative and quantitative performance indicators and reference points in each of seven areas of organizational performance. While these technologies are not new, applying them in a comprehensive assessment of the performance of both academic and administrative organization in higher education is a true innovation. Assessing Organizational Performance in Higher Education defines four types of assessment user groups, each of which has unique interest in organizational performance. This offers a new perspective on who uses performance results and why they use them. These varied groups emphasize that assessment results must be tailored to fit the needs of specific groups, that 'one-size-fits-all' does not apply in assessment. An assessment process must be robust and capable of delivering the right information at the right time to the right user group.' Table of Contents; Title; Copyright; TABLES, FIGURES, EXHIBITS, AND WORKSHEETS; FOREWORD; PREFACE; Organization of the Book; Acknowledgments; ABOUT THE AUTHOR; CHAPTER 1: Purpose of Assessment; Assessment User Groups; External Assessment User Groups; Internal Assessment User Groups; Summary; CHAPTER 2: Organizations as Systems; Systems Thinking; Internal System Elements; Summary; CHAPTER 3: Organizations as System; External System Elements; Summary; CHAPTER 4: Assessment Methods and Terminology; Measurement; Evaluation; Data Collection; Dissemination of Assessment Findings; Summary CHAPTER 5: Defining and Measuring Organizational PerformanceAreas of Organizational Performance; Effectiveness; Productivity; Quality; Customer and Stakeholder Satisfaction; Efficiency; Innovation; Financial Durability; Critical Success Factors; Assessment Users' Preferred Areas of Organizational Performance; Interrelationships in Organizational Performance; Summary; CHAPTER 6: Creating and Maintaining Assessment Programs; Building Assessment Programs; Deploying Assessment Programs; Assessing Assessment Programs; Summary; GLOSSARY; REFERENCES; INDEX; End User License Agreement |
| ISBN: | 9781119308218 1119308216 |
Internformat
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| 245 | 1 | 0 | |a Assessing organizational performance in higher education |c Barbara A. Miller |
| 264 | 1 | |a San Francisco, Calif. |b Jossey-Bass |c 2016 | |
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| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Research methods for the social sciences | |
| 500 | |a Title from resource description page (Recorded Books, viewed May 25, 2016) | ||
| 500 | |a The book provides a full complement of assessment technologies that enable leaders to measure and evaluate performance using qualitative and quantitative performance indicators and reference points in each of seven areas of organizational performance. While these technologies are not new, applying them in a comprehensive assessment of the performance of both academic and administrative organization in higher education is a true innovation. Assessing Organizational Performance in Higher Education defines four types of assessment user groups, each of which has unique interest in organizational performance. This offers a new perspective on who uses performance results and why they use them. These varied groups emphasize that assessment results must be tailored to fit the needs of specific groups, that 'one-size-fits-all' does not apply in assessment. An assessment process must be robust and capable of delivering the right information at the right time to the right user group.' | ||
| 500 | |a Table of Contents; Title; Copyright; TABLES, FIGURES, EXHIBITS, AND WORKSHEETS; FOREWORD; PREFACE; Organization of the Book; Acknowledgments; ABOUT THE AUTHOR; CHAPTER 1: Purpose of Assessment; Assessment User Groups; External Assessment User Groups; Internal Assessment User Groups; Summary; CHAPTER 2: Organizations as Systems; Systems Thinking; Internal System Elements; Summary; CHAPTER 3: Organizations as System; External System Elements; Summary; CHAPTER 4: Assessment Methods and Terminology; Measurement; Evaluation; Data Collection; Dissemination of Assessment Findings; Summary | ||
| 500 | |a CHAPTER 5: Defining and Measuring Organizational PerformanceAreas of Organizational Performance; Effectiveness; Productivity; Quality; Customer and Stakeholder Satisfaction; Efficiency; Innovation; Financial Durability; Critical Success Factors; Assessment Users' Preferred Areas of Organizational Performance; Interrelationships in Organizational Performance; Summary; CHAPTER 6: Creating and Maintaining Assessment Programs; Building Assessment Programs; Deploying Assessment Programs; Assessing Assessment Programs; Summary; GLOSSARY; REFERENCES; INDEX; End User License Agreement | ||
| 650 | 4 | |a Universities and colleges / United States / Evaluation | |
| 650 | 7 | |a EDUCATION / Evaluation & Assessment |2 bisacsh | |
| 650 | 7 | |a EDUCATION / Higher |2 bisacsh | |
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| 650 | 4 | |a Erziehung | |
| 650 | 4 | |a Education | |
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| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Miller, Barbara A. |t Assessing Organizational Performance in Higher Education |d New York : Wiley, ©2016 |z 9780787986407 |
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Datensatz im Suchindex
| _version_ | 1804177602421719040 |
|---|---|
| any_adam_object | |
| author | Miller, Barbara A. |
| author_facet | Miller, Barbara A. |
| author_role | aut |
| author_sort | Miller, Barbara A. |
| author_variant | b a m ba bam |
| building | Verbundindex |
| bvnumber | BV044357463 |
| classification_rvk | AL 24000 |
| collection | ZDB-4-NLEBK |
| ctrlnum | (ZDB-4-NLEBK)ocn950732691 (OCoLC)950732691 (DE-599)BVBBV044357463 |
| dewey-full | 378.101 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 378 - Higher education (Tertiary education) |
| dewey-raw | 378.101 |
| dewey-search | 378.101 |
| dewey-sort | 3378.101 |
| dewey-tens | 370 - Education |
| discipline | Allgemeines Pädagogik |
| format | Electronic eBook |
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| geographic | USA |
| geographic_facet | USA |
| id | DE-604.BV044357463 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:50:41Z |
| institution | BVB |
| isbn | 9781119308218 1119308216 |
| language | English |
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| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | Jossey-Bass |
| record_format | marc |
| series2 | Research methods for the social sciences |
| spelling | Miller, Barbara A. Verfasser aut Assessing organizational performance in higher education Barbara A. Miller San Francisco, Calif. Jossey-Bass 2016 txt rdacontent c rdamedia cr rdacarrier Research methods for the social sciences Title from resource description page (Recorded Books, viewed May 25, 2016) The book provides a full complement of assessment technologies that enable leaders to measure and evaluate performance using qualitative and quantitative performance indicators and reference points in each of seven areas of organizational performance. While these technologies are not new, applying them in a comprehensive assessment of the performance of both academic and administrative organization in higher education is a true innovation. Assessing Organizational Performance in Higher Education defines four types of assessment user groups, each of which has unique interest in organizational performance. This offers a new perspective on who uses performance results and why they use them. These varied groups emphasize that assessment results must be tailored to fit the needs of specific groups, that 'one-size-fits-all' does not apply in assessment. An assessment process must be robust and capable of delivering the right information at the right time to the right user group.' Table of Contents; Title; Copyright; TABLES, FIGURES, EXHIBITS, AND WORKSHEETS; FOREWORD; PREFACE; Organization of the Book; Acknowledgments; ABOUT THE AUTHOR; CHAPTER 1: Purpose of Assessment; Assessment User Groups; External Assessment User Groups; Internal Assessment User Groups; Summary; CHAPTER 2: Organizations as Systems; Systems Thinking; Internal System Elements; Summary; CHAPTER 3: Organizations as System; External System Elements; Summary; CHAPTER 4: Assessment Methods and Terminology; Measurement; Evaluation; Data Collection; Dissemination of Assessment Findings; Summary CHAPTER 5: Defining and Measuring Organizational PerformanceAreas of Organizational Performance; Effectiveness; Productivity; Quality; Customer and Stakeholder Satisfaction; Efficiency; Innovation; Financial Durability; Critical Success Factors; Assessment Users' Preferred Areas of Organizational Performance; Interrelationships in Organizational Performance; Summary; CHAPTER 6: Creating and Maintaining Assessment Programs; Building Assessment Programs; Deploying Assessment Programs; Assessing Assessment Programs; Summary; GLOSSARY; REFERENCES; INDEX; End User License Agreement Universities and colleges / United States / Evaluation EDUCATION / Evaluation & Assessment bisacsh EDUCATION / Higher bisacsh Education fast Erziehung Education USA Recorded Books, Inc Sonstige oth Erscheint auch als Druck-Ausgabe Miller, Barbara A. Assessing Organizational Performance in Higher Education New York : Wiley, ©2016 9780787986407 |
| spellingShingle | Miller, Barbara A. Assessing organizational performance in higher education Universities and colleges / United States / Evaluation EDUCATION / Evaluation & Assessment bisacsh EDUCATION / Higher bisacsh Education fast Erziehung Education |
| title | Assessing organizational performance in higher education |
| title_auth | Assessing organizational performance in higher education |
| title_exact_search | Assessing organizational performance in higher education |
| title_full | Assessing organizational performance in higher education Barbara A. Miller |
| title_fullStr | Assessing organizational performance in higher education Barbara A. Miller |
| title_full_unstemmed | Assessing organizational performance in higher education Barbara A. Miller |
| title_short | Assessing organizational performance in higher education |
| title_sort | assessing organizational performance in higher education |
| topic | Universities and colleges / United States / Evaluation EDUCATION / Evaluation & Assessment bisacsh EDUCATION / Higher bisacsh Education fast Erziehung Education |
| topic_facet | Universities and colleges / United States / Evaluation EDUCATION / Evaluation & Assessment EDUCATION / Higher Education Erziehung USA |
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