Developing technologies in e-services, self-services and mobile communication: new concepts
"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians intereste...
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey PA
Information Science Reference
[2011]
|
| Schriftenreihe: | Premier reference source
|
| Schlagworte: | |
| Online-Zugang: | DE-706 DE-1049 DE-898 DE-1050 DE-83 Volltext |
| Zusammenfassung: | "This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services" - Provided by publisher |
| Beschreibung: | Includes bibliographical references |
| Beschreibung: | 1 Online-Ressource (xxv, 363 Seiten) |
| ISBN: | 9781609606084 |
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| 505 | 8 | |a 1. E-services for managing and orchestrating organizational networks / Marijn Janssen -- 2. E-services and the codification of informational services / Ada Scupola, Anders Hente and Hanne Westh Nicolajsen -- 3. Key challenges for delivering Web-based IT support services: the provider perspective / Vanessa Cooper, Sharman Lichtenstein and Ross Smith -- 4. E-services and Australian accounting practices / John Breen and Stephen Burgess -- 5. Online self-services: investigating the stages of customer-SST systems interaction / Calin Gurau -- 6. Sponsored search as a strategic E-service / Roumen Vragov -- 7. The adoption of "E-Banking" by Lebanese banks: success and critical factors / Elissar Toufaily, Naoufel Daghfous and Roy Toffoli -- 8. The impact of online product presentation on consumers' perceptions: an experimental analysis / Carlos Flavi an, Raquel Gurrea and Carlos Or us -- 9. A user centered innovation approach identifying key user values for the e-newspaper / Carina Ihlstr om Eriksson and Jesper Svensson -- 10. The influence of content and trust on consumers' intention to accept mobile advertisements / Mika Westerlund, Risto Rajala, Tuure Tuunanen and Jari Salo -- 11. Exploring the factors behind the resistance to mobile banking in Portugal / Pedro Cruz, Tommi Laukkanen and Pablo Mu noz -- | |
| 505 | 8 | |a 12. Consumer value of context aware and location based mobile services / Henny de Vos, Timber Haaker, Marije Teerling and Mirella Kleijnen -- 13. Location-based services (LBS) in micro-scale navigation: shortcomings and recommendations / Suleiman Almasri, Muhammad Alnabhan, Ziad Hunaiti and Eliamani Sedoyeka -- 14. Understanding telehealth: constructing meaning to promote assimilation / Joachim Jean-Jules and Alain O. Villeneuve -- 15. Introducing a first step towards a holistic talent management system architecture / Andreas Eckhardt, Sven Laumer and Christian Maier -- 16. Aligning Six Sigma and ITIL to improve IT service management / Peter C. Chan, Shauntell R. Durant, Verna Mae Gall and Mahesh S. Raisinghani | |
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Datensatz im Suchindex
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| contents | 1. E-services for managing and orchestrating organizational networks / Marijn Janssen -- 2. E-services and the codification of informational services / Ada Scupola, Anders Hente and Hanne Westh Nicolajsen -- 3. Key challenges for delivering Web-based IT support services: the provider perspective / Vanessa Cooper, Sharman Lichtenstein and Ross Smith -- 4. E-services and Australian accounting practices / John Breen and Stephen Burgess -- 5. Online self-services: investigating the stages of customer-SST systems interaction / Calin Gurau -- 6. Sponsored search as a strategic E-service / Roumen Vragov -- 7. The adoption of "E-Banking" by Lebanese banks: success and critical factors / Elissar Toufaily, Naoufel Daghfous and Roy Toffoli -- 8. The impact of online product presentation on consumers' perceptions: an experimental analysis / Carlos Flavi an, Raquel Gurrea and Carlos Or us -- 9. A user centered innovation approach identifying key user values for the e-newspaper / Carina Ihlstr om Eriksson and Jesper Svensson -- 10. The influence of content and trust on consumers' intention to accept mobile advertisements / Mika Westerlund, Risto Rajala, Tuure Tuunanen and Jari Salo -- 11. Exploring the factors behind the resistance to mobile banking in Portugal / Pedro Cruz, Tommi Laukkanen and Pablo Mu noz -- 12. Consumer value of context aware and location based mobile services / Henny de Vos, Timber Haaker, Marije Teerling and Mirella Kleijnen -- 13. Location-based services (LBS) in micro-scale navigation: shortcomings and recommendations / Suleiman Almasri, Muhammad Alnabhan, Ziad Hunaiti and Eliamani Sedoyeka -- 14. Understanding telehealth: constructing meaning to promote assimilation / Joachim Jean-Jules and Alain O. Villeneuve -- 15. Introducing a first step towards a holistic talent management system architecture / Andreas Eckhardt, Sven Laumer and Christian Maier -- 16. Aligning Six Sigma and ITIL to improve IT service management / Peter C. Chan, Shauntell R. Durant, Verna Mae Gall and Mahesh S. Raisinghani |
| ctrlnum | (OCoLC)992511488 (DE-599)BVBBV044312769 |
| format | Electronic eBook |
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| id | DE-604.BV044312769 |
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| indexdate | 2024-08-23T01:07:36Z |
| institution | BVB |
| isbn | 9781609606084 |
| language | English |
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| spelling | Developing technologies in e-services, self-services and mobile communication new concepts Ada Scupola (Roskilde University, Denmark) Hershey PA Information Science Reference [2011] © 2011 1 Online-Ressource (xxv, 363 Seiten) txt rdacontent c rdamedia cr rdacarrier Premier reference source Includes bibliographical references 1. E-services for managing and orchestrating organizational networks / Marijn Janssen -- 2. E-services and the codification of informational services / Ada Scupola, Anders Hente and Hanne Westh Nicolajsen -- 3. Key challenges for delivering Web-based IT support services: the provider perspective / Vanessa Cooper, Sharman Lichtenstein and Ross Smith -- 4. E-services and Australian accounting practices / John Breen and Stephen Burgess -- 5. Online self-services: investigating the stages of customer-SST systems interaction / Calin Gurau -- 6. Sponsored search as a strategic E-service / Roumen Vragov -- 7. The adoption of "E-Banking" by Lebanese banks: success and critical factors / Elissar Toufaily, Naoufel Daghfous and Roy Toffoli -- 8. The impact of online product presentation on consumers' perceptions: an experimental analysis / Carlos Flavi an, Raquel Gurrea and Carlos Or us -- 9. A user centered innovation approach identifying key user values for the e-newspaper / Carina Ihlstr om Eriksson and Jesper Svensson -- 10. The influence of content and trust on consumers' intention to accept mobile advertisements / Mika Westerlund, Risto Rajala, Tuure Tuunanen and Jari Salo -- 11. Exploring the factors behind the resistance to mobile banking in Portugal / Pedro Cruz, Tommi Laukkanen and Pablo Mu noz -- 12. Consumer value of context aware and location based mobile services / Henny de Vos, Timber Haaker, Marije Teerling and Mirella Kleijnen -- 13. Location-based services (LBS) in micro-scale navigation: shortcomings and recommendations / Suleiman Almasri, Muhammad Alnabhan, Ziad Hunaiti and Eliamani Sedoyeka -- 14. Understanding telehealth: constructing meaning to promote assimilation / Joachim Jean-Jules and Alain O. Villeneuve -- 15. Introducing a first step towards a holistic talent management system architecture / Andreas Eckhardt, Sven Laumer and Christian Maier -- 16. Aligning Six Sigma and ITIL to improve IT service management / Peter C. Chan, Shauntell R. Durant, Verna Mae Gall and Mahesh S. Raisinghani "This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services" - Provided by publisher Electronic commerce Electronic Commerce (DE-588)4592128-3 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Electronic Commerce (DE-588)4592128-3 s DE-604 Scupola, Ada edt Erscheint auch als Druck-Ausgabe 978-1-60960-607-7 Erscheint auch als Druck-Ausgabe 1-60960-607-8 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-607-7 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Developing technologies in e-services, self-services and mobile communication new concepts 1. E-services for managing and orchestrating organizational networks / Marijn Janssen -- 2. E-services and the codification of informational services / Ada Scupola, Anders Hente and Hanne Westh Nicolajsen -- 3. Key challenges for delivering Web-based IT support services: the provider perspective / Vanessa Cooper, Sharman Lichtenstein and Ross Smith -- 4. E-services and Australian accounting practices / John Breen and Stephen Burgess -- 5. Online self-services: investigating the stages of customer-SST systems interaction / Calin Gurau -- 6. Sponsored search as a strategic E-service / Roumen Vragov -- 7. The adoption of "E-Banking" by Lebanese banks: success and critical factors / Elissar Toufaily, Naoufel Daghfous and Roy Toffoli -- 8. The impact of online product presentation on consumers' perceptions: an experimental analysis / Carlos Flavi an, Raquel Gurrea and Carlos Or us -- 9. A user centered innovation approach identifying key user values for the e-newspaper / Carina Ihlstr om Eriksson and Jesper Svensson -- 10. The influence of content and trust on consumers' intention to accept mobile advertisements / Mika Westerlund, Risto Rajala, Tuure Tuunanen and Jari Salo -- 11. Exploring the factors behind the resistance to mobile banking in Portugal / Pedro Cruz, Tommi Laukkanen and Pablo Mu noz -- 12. Consumer value of context aware and location based mobile services / Henny de Vos, Timber Haaker, Marije Teerling and Mirella Kleijnen -- 13. Location-based services (LBS) in micro-scale navigation: shortcomings and recommendations / Suleiman Almasri, Muhammad Alnabhan, Ziad Hunaiti and Eliamani Sedoyeka -- 14. Understanding telehealth: constructing meaning to promote assimilation / Joachim Jean-Jules and Alain O. Villeneuve -- 15. Introducing a first step towards a holistic talent management system architecture / Andreas Eckhardt, Sven Laumer and Christian Maier -- 16. Aligning Six Sigma and ITIL to improve IT service management / Peter C. Chan, Shauntell R. Durant, Verna Mae Gall and Mahesh S. Raisinghani Electronic commerce Electronic Commerce (DE-588)4592128-3 gnd |
| subject_GND | (DE-588)4592128-3 (DE-588)4143413-4 |
| title | Developing technologies in e-services, self-services and mobile communication new concepts |
| title_auth | Developing technologies in e-services, self-services and mobile communication new concepts |
| title_exact_search | Developing technologies in e-services, self-services and mobile communication new concepts |
| title_full | Developing technologies in e-services, self-services and mobile communication new concepts Ada Scupola (Roskilde University, Denmark) |
| title_fullStr | Developing technologies in e-services, self-services and mobile communication new concepts Ada Scupola (Roskilde University, Denmark) |
| title_full_unstemmed | Developing technologies in e-services, self-services and mobile communication new concepts Ada Scupola (Roskilde University, Denmark) |
| title_short | Developing technologies in e-services, self-services and mobile communication |
| title_sort | developing technologies in e services self services and mobile communication new concepts |
| title_sub | new concepts |
| topic | Electronic commerce Electronic Commerce (DE-588)4592128-3 gnd |
| topic_facet | Electronic commerce Electronic Commerce Aufsatzsammlung |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-607-7 |
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