User acceptance of mobile notifications:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Singapore
Springer
[2017]
|
| Schriftenreihe: | T-Labs series in telecommunication services
|
| Schlagworte: | |
| Online-Zugang: | Abstract Inhaltsverzeichnis Inhaltsverzeichnis Klappentext |
| Beschreibung: | xvi, 144 Seiten Illustrationen, Diagramme |
| ISBN: | 9789811038501 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804177445849399296 |
|---|---|
| adam_text | Contents
Part I Introduction and Motivation
1 Introduction .................................................... 3
1.1 Challenges and Motivation ...................................... 5
L2 Research Questions.............................................. 5
1.3 Thesis Outline.................................................. 6
Part II Background
2 Background and Related Work ..................................... 9
2.1 Mobile Human-Computer Interaction ......................... . 9
2.1.1 Limitation of Attention ............................... 9
2.1.2 Information Processing ................................. 10
2.2 Technical Background........................................... 12
2.2.1 Permission Models on Smartphones:
Accessing Protected Resources .......................... 13
2.2.2 Mechanisms for Notifications on Smartphones ............ 14
2.3 Research Methodology .......................................... 17
2.3.1 Leveraging Mobile Application Stores.................... 18
2.3.2 Methodically Related Studies............................ 21
2.3.3 Methodically Related Frameworks......................... 23
2.3.4 Ethics.................................................. 24
2.4 Related Work .................................................. 26
2.4.1 General Usage of Mobile Phones and Smartphones....... 26
2.4.2 Warnings and Permission Requests ....................... 29
2.4.3 Adaptation of Settings on Smartphones................... 32
2.4.4 Notifications and Interruptions......................... 33
2.5 Summary........................................................ 38
ix
x Contents
Part III Technical Framework
3 Framework and Testbed for Tracing Mobile
Application Usage .................................................... 43
3.1 Introduction...................................................... 43
3.2 Prerequisites .................................................... 44
3.3 Mobile Applications; Native, Web, and Hybrid Solutions... 45
3.3.1 Native Applications........................................ 45
3.3.2 Mobile Web Applications ...................... 45
3.3.3 Hybrid Applications........................................ 46
3.3.4 Design Decision: Constraints and Requirements .......... 46
3.4 Conceptual Framework ............................................. 46
3.4.1 Tracing Mobile Application Usage .......................... 47
3.4.2 Gathering User Feedback.................................... 50
3.4.3 Recording Interaction with Notifications
on a System-Wide Level .................... 52
3.4.4 Summary.................................................. 53
3.5 Domain-Specific Mobile Applications............................... 54
3.5.1 Sense4En .................................................. 54
3.5.2 QUe........................................................ 56
3.5.3 Klügste Nacht ............................................. 58
3.6 Summary........................................................... 59
Part IV Studies
4 Global Analysis of User Behavior in the Field........................ 63
4.1 Introduction................................................... 63
4.2 Methodology....................................................... 63
4.2.1 Participants ............................................. 63
4.2.2 Procedure................................................ 64
4.3 General Application Usage ....................................... 67
4.4 Notification Handling ............................................ 69
4.4.1 Factors Influencing Seen Time.............................. 70
4.4.2 Factors Influencing Notification Handling ............... 72
4.4.3 The Role of Notification Presentation ................... 73
4.4.4 Annoying Notifications Stress .................. 73
4.4.5 The Influence of Notifications on Application Usage..... 76
4.5 Discussion....................................................... 77
4.6 Conclusion ....................................................... 78
5 Permission Requests and Notification Settings........................ 81
5.1 Introduction.................................................... 81
5.2 Study B: Notification Settings Across Categories ................. 82
5.2.1 Introduction............................................... 82
5.2.2 Methodology................................................ 82
Contents xi
5.2.3 Results................................................... 86
5.2.4 Discussion ............................................... 88
5.2.5 Limitations............................................... 88
5.3 Design Concept for Permission Requests .......................... 89
5.4 Study C: Permission Request Characteristics...................... 91
5.4.1 Introduction.............................................. 91
5.4.2 Methodology .............................................. 91
5.4.3 Results................................................... 93
5.4.4 Discussion ............................................... 95
5.5 Study D: Trust and Privacy....................................... 96
5.5.1 Introduction.............................................. 96
5.5.2 Methodology .............................................. 97
5.5.3 Results.................................................. 98
5.5.4 Discussion .............................................. 100
5.6 Conclusion ..................................................... 102
6 Receptivity to Notifications ......................................... 103
6.1 Introduction.................................................. 103
6.2 Study E: Modality, Actionability, and Perceived Importance.... 104
6.2.1 Introduction............................................. 104
6.2.2 Methodology ............................................. 104
6.2.3 Results.................................................. 106
6.2.4 Discussion .............................................. 108
6.3 Study F: Content and Frequency.................................. 109
6.3.1 Introduction............................................. 109
6.3.2 Pre-study ............................................... 109
6.3.3 Field Study ............................................. 112
6.3.4 Discussion .............................................. 114
6.4 Study G: Context Factor Time ................................... 115
6.4.1 Introduction............................................. 115
6.4.2 Methodology ............................................. 115
6.4.3 Results.................................................. 117
6.4.4 Discussion ............................................* 119
6.5 Conclusion ..................................................... 120
Part V Conclusion
7 General Conclusions .................................................. 125
7.1 Summary......................................................... 125
7.2 Conclusion ..................................................... 126
7.3 Limitations .................................................... 129
Xll
Contents
7.4 Future Work .................................................. 130
7.4.1 From Short-Term to Long-Term Studies .................. 130
7.4.2 From Smartphone to Other Smart Devices................. 130
7.4.3 From Tool to Assistant ................................ 130
7.4.4 From System-Initiated to User-Initiated ............... 131
Appendix A: Teehnostress Questionnaire.................................. 133
Bibliography............................................................ 135
T-Labs Series in Telecommunication Services
Tilo Westermann
User Acceptance of Mobile Notifications
This book presents an alternative approach to studying smartphone-app user
notifications. It starts with insights into user acceptance of mobile notifications in order
to provide tools to support users in managing these. It extends previous research by
investigating factors that influence users? perception of notifications and proposes tools
addressing the shortcomings of current systems. It presents a technical framework and
testbed as an approach for evaluating the usage of mobile applications and notifications,
and then discusses a series of st udies based on this framework that investigate factors
influencing users? perceptions of mobile notifications. Lastly, a set of design guidelines
for the usage of mobile notifications is derived that can be employed to support u^ers
in handling notifications on smartphones.
|
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| classification_rvk | ST 278 |
| ctrlnum | (OCoLC)992509787 (DE-599)BVBBV044265754 |
| discipline | Informatik |
| format | Thesis Book |
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| spelling | Westermann, Tilo 1985- Verfasser (DE-588)1130279235 aut User acceptance of mobile notifications Tilo Westermann Singapore Springer [2017] © 2017 xvi, 144 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier T-Labs series in telecommunication services Dissertation Technische Universität Berlin 2016 Mobiles Endgerät (DE-588)7689895-7 gnd rswk-swf Benachrichtigungsdienst (DE-588)4762163-1 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf Benutzerfreundlichkeit (DE-588)4005541-3 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Mobiles Endgerät (DE-588)7689895-7 s Benachrichtigungsdienst (DE-588)4762163-1 s Mensch-Maschine-Kommunikation (DE-588)4125909-9 s Benutzerfreundlichkeit (DE-588)4005541-3 s DE-604 Erscheint auch als Online-Ausgabe 978-981-10-3851-8 http://verlag.tu-berlin.de/abstracts/diss/westermann_tilo_abstract.pdf Abstract http://verlag.tu-berlin.de/abstracts/diss/westermann_tilo_inhalt.pdf Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029670526&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029670526&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Westermann, Tilo 1985- User acceptance of mobile notifications Mobiles Endgerät (DE-588)7689895-7 gnd Benachrichtigungsdienst (DE-588)4762163-1 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd |
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| title | User acceptance of mobile notifications |
| title_auth | User acceptance of mobile notifications |
| title_exact_search | User acceptance of mobile notifications |
| title_full | User acceptance of mobile notifications Tilo Westermann |
| title_fullStr | User acceptance of mobile notifications Tilo Westermann |
| title_full_unstemmed | User acceptance of mobile notifications Tilo Westermann |
| title_short | User acceptance of mobile notifications |
| title_sort | user acceptance of mobile notifications |
| topic | Mobiles Endgerät (DE-588)7689895-7 gnd Benachrichtigungsdienst (DE-588)4762163-1 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd |
| topic_facet | Mobiles Endgerät Benachrichtigungsdienst Mensch-Maschine-Kommunikation Benutzerfreundlichkeit Hochschulschrift |
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