Knowledge driven service innovation and management: IT strategies for business alignment and value creation
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources" - Provided by publis...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey PA
Business Science Reference
[2013]
|
| Schriftenreihe: | Premier reference source
|
| Schlagworte: | |
| Online-Zugang: | DE-706 DE-1049 DE-898 DE-1050 DE-83 Volltext |
| Zusammenfassung: | "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources" - Provided by publisher |
| Beschreibung: | Includes bibliographical references |
| Beschreibung: | 1 Online-Ressource (liv, 563 Seiten) |
| ISBN: | 9781466625136 9781466625143 |
Internformat
MARC
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| 245 | 1 | 0 | |a Knowledge driven service innovation and management |b IT strategies for business alignment and value creation |c Eng K. Chew (University of Technology Sydney, Australia), Petter Gottschalk (BI Norwegian School of Management, Norway) |
| 264 | 1 | |a Hershey PA |b Business Science Reference |c [2013] | |
| 264 | 4 | |c © 2013 | |
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| 490 | 0 | |a Premier reference source | |
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| 505 | 8 | |a Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management | |
| 520 | |a "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources" - Provided by publisher | ||
| 650 | 4 | |a Knowledge management | |
| 650 | 4 | |a Information technology / Management | |
| 700 | 1 | |a Gottschalk, Petter |e Verfasser |4 aut | |
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Datensatz im Suchindex
| _version_ | 1808138439981268992 |
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| adam_text | |
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| author | Chew, Eng K. Gottschalk, Petter |
| author_facet | Chew, Eng K. Gottschalk, Petter |
| author_role | aut aut |
| author_sort | Chew, Eng K. |
| author_variant | e k c ek ekc p g pg |
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| bvnumber | BV044251589 |
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| contents | Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management |
| ctrlnum | (OCoLC)1011379911 (DE-599)BVBBV044251589 |
| format | Electronic eBook |
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| id | DE-604.BV044251589 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-23T01:06:30Z |
| institution | BVB |
| isbn | 9781466625136 9781466625143 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029656680 |
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| physical | 1 Online-Ressource (liv, 563 Seiten) |
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| publishDate | 2013 |
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| spelling | Chew, Eng K. Verfasser aut Knowledge driven service innovation and management IT strategies for business alignment and value creation Eng K. Chew (University of Technology Sydney, Australia), Petter Gottschalk (BI Norwegian School of Management, Norway) Hershey PA Business Science Reference [2013] © 2013 1 Online-Ressource (liv, 563 Seiten) txt rdacontent c rdamedia cr rdacarrier Premier reference source Includes bibliographical references Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources" - Provided by publisher Knowledge management Information technology / Management Gottschalk, Petter Verfasser aut Erscheint auch als Druck-Ausgabe 978-1-4666-2512-9 Erscheint auch als Druck-Ausgabe 1-4666-2512-0 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-2512-9 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Chew, Eng K. Gottschalk, Petter Knowledge driven service innovation and management IT strategies for business alignment and value creation Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management Knowledge management Information technology / Management |
| title | Knowledge driven service innovation and management IT strategies for business alignment and value creation |
| title_auth | Knowledge driven service innovation and management IT strategies for business alignment and value creation |
| title_exact_search | Knowledge driven service innovation and management IT strategies for business alignment and value creation |
| title_full | Knowledge driven service innovation and management IT strategies for business alignment and value creation Eng K. Chew (University of Technology Sydney, Australia), Petter Gottschalk (BI Norwegian School of Management, Norway) |
| title_fullStr | Knowledge driven service innovation and management IT strategies for business alignment and value creation Eng K. Chew (University of Technology Sydney, Australia), Petter Gottschalk (BI Norwegian School of Management, Norway) |
| title_full_unstemmed | Knowledge driven service innovation and management IT strategies for business alignment and value creation Eng K. Chew (University of Technology Sydney, Australia), Petter Gottschalk (BI Norwegian School of Management, Norway) |
| title_short | Knowledge driven service innovation and management |
| title_sort | knowledge driven service innovation and management it strategies for business alignment and value creation |
| title_sub | IT strategies for business alignment and value creation |
| topic | Knowledge management Information technology / Management |
| topic_facet | Knowledge management Information technology / Management |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-2512-9 |
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