Doorbells, danger, and dead batteries: user research war stories
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Brooklyn, New York
Rosenfeld Media
[2016]
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xvii, 230 Seiten Illustrationen (farbig) 23 cm |
| ISBN: | 1933820349 9781933820347 |
Internformat
MARC
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Datensatz im Suchindex
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How to Use This Book iv
Frequently Asked Questions v
Foreword x
Introduction xii
CHAPTER 1
The Best Laid Plans 1
Julia Thompson: For Want of a Shoe 3
Alicia Dornadic: Don’t Hate on a Tinkler 6
Dan Szuc: Shanghai Surprise 7
Sean Ryan: Pockets Full of Cash 8
Mary Ann Sprague: Be Prepared 11
George Ressler: Skyfall (or a View to a Kill) 13
Tamara Christensen: What the Hell?
Don’t You Knock? 16
Jenn Downs: Burns, Bandages, and BBQ 18
Takeaways 20
CHAPTER 2
Those Exasperating Participants
Gerry Gaffney: Right to Be Wrong
Leo Frishberg: No, We Really Meant the User
Doug Cooke: Knock-Knock! Who’s There?
Daria Loi: Researcher Thresholds
Patricia Colley: The Hidden Persuader
Cordy Swope: A Crisis of Credibility
Takeaways
26
28
30
32
35
38
40
CHAPTER 3
Control Is an Illusion 43
Diane Loviglio: Interrupted Interview 45
Elaine Ann: I Thought My Client Was Going to Die 47
Ryan DeGorter: Enthusiasticus Interruptus 48
VI
Nicolas Nova: Do You Want Me to Act? 50
Vanessa Pfafflin: DDoSed in Vegas 51
Elaine Fukuda: They Call Me Mister 53
Takeaways 56
CHAPTER 4
Cracking the Code 59
Gregory Cabrera: Taking Notes, Getting Detained
(Sort of) 61
Jon Innes: Beware of Trapdoors 64
David Hoard: Footloose 66
Francoise Brun-Cottan: Black Glances Cast Our Way 69
Ari Nave: Chicken Run 71
Chauncey Wilson: Secrets, Security, and
Contextual Inquiry 74
Erik Moses: (Don’t) Go Toward the Light 75
Takeaways 77
CHAPTER 5
Gross, Yet Strangely Compelling 79
Carla Borsoi: A Dirty Diaper Sitting in the Mud 82
Prasad Kantamneni: Skin in the Game 84
Dennis Nordstrom: Negotiating Between
Sympathy and Empathy 85
Brandon Satanek: CATastrophe 86
Gregory Cabrera: Biting Off More Than I Can Chew 88
Takeaways 91
CHAPTER 6
Mot Safe for Work 93
Rachel Wong: Subject Matter May Be Inappropriate 98
Debbie Mrazek: Sometimes Ignorance Is Bliss 99
Kelly Braun: Pictures Are Language Independent 99
Contents vii
Carol Rossi: Driving Force 100
Takeaways 103
CHAPTER 7
To Live Outside the Law, You Must
Be Honest 105
Lena Blackstock: The Researcher and
the Banana Thief 107
Andrew Muir Wood: Victims of the Killer Insight 110
Susan Wilhite: The Trust Dance 112
Raffaele Boiano: The Enemy Employee 114
Nick Bowmast: Diary Studies at Motorway Speed 117
Takeaways 121
CHAPTER 8
The Perils of Fieldwork 123
Jon McNeill: Of Speed and Strip Clubs 125
Jen ludice: Trust Your Gut, It Can Save Your Life! 130
Lindsay Moore: Sexism in the City 132
Gavin Johnston: It’s 4:00 a.m. Do You Know
Where Your Ethnographer Is? 133
Lisa Aronson Fitch: When Rapport Goes Too Far 136
Tom Williams: Go with the Flow 137
Jen Van Riet: Jennie’s Got a Gun 139
Michael B. Griffiths: All About Face
(Sichuan Adventures) 141
Takeaways 145
CHAPTER 9
People Taking Care of People 147
Sharon Cartwright: Broken Windows Theory 150
Nancy Frishberg: Look Sharp 151
Ilona Posner: First Stop the Bleeding! 154
Contents
Dan Soltzberg: Focus, No Matter What! 156
Rachel Shadoan: Research, in Sickness and in Health 157
Fumiko Ichikawa: Good-bye, Cruel World 159
Apala Lahiri Chavan: Whose Side Is the
Researcher On? 161
Takeaways 165
CHAPTER lO
Can’t Stop the Feeling 167
Susan Simon Daniels: A Sigh Is Just a Sigh 173
Whitney Hess: Stories of War 174
Kavita Appachu: Managing Money, Oh Joy! 175
Jen Ignacz: Bad News Turns to Couples Therapy 177
Takeaways 179
CHAPTER 11
The Myth of Objectivity 181
Gregory Cabrera: Culture Shock 186
Raffaella Roviglioni: Learning to Deal
with Expectations 188
Marta Guy: On Confronting Judgment 190
Priya Sohoni: Taking Empathy to a Whole New Level 193
Takeaways 195
Conclusion 197
Steve Sato: Finding Mojo in the Moment 199
Index 203
Discussion Guide 211
Contributors 212
Acknowledgments 229
About the Author 230
Contents ix
|
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| spelling | Portigal, Steve Verfasser (DE-588)1080842322 aut Doorbells, danger, and dead batteries user research war stories Steve Portigal Brooklyn, New York Rosenfeld Media [2016] © 2016 xvii, 230 Seiten Illustrationen (farbig) 23 cm txt rdacontent n rdamedia nc rdacarrier Sozialwissenschaften Benutzerführung (DE-588)4120995-3 gnd rswk-swf Benutzeroberfläche (DE-588)4131424-4 gnd rswk-swf Benutzerfreundlichkeit (DE-588)4005541-3 gnd rswk-swf Benutzerorientierung (DE-588)4391852-9 gnd rswk-swf Social sciences / Research / Anecdotes Social sciences / Research Anecdotes (DE-588)4143413-4 Aufsatzsammlung gnd-content Benutzeroberfläche (DE-588)4131424-4 s Benutzerorientierung (DE-588)4391852-9 s Benutzerfreundlichkeit (DE-588)4005541-3 s Benutzerführung (DE-588)4120995-3 s DE-604 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029633075&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Portigal, Steve Doorbells, danger, and dead batteries user research war stories Sozialwissenschaften Benutzerführung (DE-588)4120995-3 gnd Benutzeroberfläche (DE-588)4131424-4 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd Benutzerorientierung (DE-588)4391852-9 gnd |
| subject_GND | (DE-588)4120995-3 (DE-588)4131424-4 (DE-588)4005541-3 (DE-588)4391852-9 (DE-588)4143413-4 |
| title | Doorbells, danger, and dead batteries user research war stories |
| title_auth | Doorbells, danger, and dead batteries user research war stories |
| title_exact_search | Doorbells, danger, and dead batteries user research war stories |
| title_full | Doorbells, danger, and dead batteries user research war stories Steve Portigal |
| title_fullStr | Doorbells, danger, and dead batteries user research war stories Steve Portigal |
| title_full_unstemmed | Doorbells, danger, and dead batteries user research war stories Steve Portigal |
| title_short | Doorbells, danger, and dead batteries |
| title_sort | doorbells danger and dead batteries user research war stories |
| title_sub | user research war stories |
| topic | Sozialwissenschaften Benutzerführung (DE-588)4120995-3 gnd Benutzeroberfläche (DE-588)4131424-4 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd Benutzerorientierung (DE-588)4391852-9 gnd |
| topic_facet | Sozialwissenschaften Benutzerführung Benutzeroberfläche Benutzerfreundlichkeit Benutzerorientierung Aufsatzsammlung |
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