Cases in call center management: great ideas (th)at work
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
West Lafayette, Ind.
Ichor Business Books
c2005
|
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references (p. 341-351) and index |
| Beschreibung: | x, 356 p. |
| ISBN: | 1557533423 |
Internformat
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| 100 | 1 | |a Feinberg, Richard |d 1950- |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Cases in call center management |b great ideas (th)at work |c Richard Feinberg, Ko de Ruyter, Lynne Bennington |
| 264 | 1 | |a West Lafayette, Ind. |b Ichor Business Books |c c2005 | |
| 300 | |a x, 356 p. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (p. 341-351) and index | ||
| 650 | 4 | |a Call centers |x Management |v Case studies | |
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| 700 | 1 | |a Ruyter, Ko de |e Sonstige |4 oth | |
| 700 | 1 | |a Bennington, Lynne |e Sonstige |4 oth | |
| 912 | |a ZDB-30-PAD |a ZDB-30-PBE | ||
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Datensatz im Suchindex
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| author | Feinberg, Richard 1950- |
| author_facet | Feinberg, Richard 1950- |
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| building | Verbundindex |
| bvnumber | BV044110872 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044110872 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:01Z |
| institution | BVB |
| isbn | 1557533423 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029517717 |
| oclc_num | 53900773 |
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| physical | x, 356 p. |
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| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Ichor Business Books |
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| spelling | Feinberg, Richard 1950- Verfasser aut Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington West Lafayette, Ind. Ichor Business Books c2005 x, 356 p. txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (p. 341-351) and index Call centers Management Case studies (DE-588)4522595-3 Fallstudiensammlung gnd-content Ruyter, Ko de Sonstige oth Bennington, Lynne Sonstige oth |
| spellingShingle | Feinberg, Richard 1950- Cases in call center management great ideas (th)at work Call centers Management Case studies |
| subject_GND | (DE-588)4522595-3 |
| title | Cases in call center management great ideas (th)at work |
| title_auth | Cases in call center management great ideas (th)at work |
| title_exact_search | Cases in call center management great ideas (th)at work |
| title_full | Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington |
| title_fullStr | Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington |
| title_full_unstemmed | Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington |
| title_short | Cases in call center management |
| title_sort | cases in call center management great ideas th at work |
| title_sub | great ideas (th)at work |
| topic | Call centers Management Case studies |
| topic_facet | Call centers Management Case studies Fallstudiensammlung |
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