When customers talk: --turn what they tell you into sales
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chicago, IL
Dearborn Trade Pub.
c2005
|
| Schlagworte: | |
| Beschreibung: | Includes index |
| Beschreibung: | xi, 207 p |
| ISBN: | 0793195195 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV044080072 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 170217s2005 |||| o||u| ||||||eng d | ||
| 020 | |a 0793195195 |c 6x9 paperback |9 0-7931-9519-5 | ||
| 035 | |a (ZDB-30-PAD)EBC226217 | ||
| 035 | |a (ZDB-89-EBL)EBL226217 | ||
| 035 | |a (OCoLC)70773599 | ||
| 035 | |a (DE-599)BVBBV044080072 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658.8/12 |2 22 | |
| 100 | 1 | |a Gross, T. Scott |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a When customers talk |b --turn what they tell you into sales |c T. Scott Gross and BIGresearch |
| 264 | 1 | |a Chicago, IL |b Dearborn Trade Pub. |c c2005 | |
| 300 | |a xi, 207 p | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes index | ||
| 505 | 0 | |a We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Customer services | |
| 912 | |a ZDB-30-PAD |a ZDB-30-PBE | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-029486917 | ||
Datensatz im Suchindex
| _version_ | 1804177121658011648 |
|---|---|
| any_adam_object | |
| author | Gross, T. Scott |
| author_facet | Gross, T. Scott |
| author_role | aut |
| author_sort | Gross, T. Scott |
| author_variant | t s g ts tsg |
| building | Verbundindex |
| bvnumber | BV044080072 |
| collection | ZDB-30-PAD ZDB-30-PBE |
| contents | We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon |
| ctrlnum | (ZDB-30-PAD)EBC226217 (ZDB-89-EBL)EBL226217 (OCoLC)70773599 (DE-599)BVBBV044080072 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01260nmm a2200337zc 4500</leader><controlfield tag="001">BV044080072</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">170217s2005 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0793195195</subfield><subfield code="c">6x9 paperback</subfield><subfield code="9">0-7931-9519-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PAD)EBC226217</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-89-EBL)EBL226217</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)70773599</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV044080072</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Gross, T. Scott</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">When customers talk</subfield><subfield code="b">--turn what they tell you into sales</subfield><subfield code="c">T. Scott Gross and BIGresearch</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Chicago, IL</subfield><subfield code="b">Dearborn Trade Pub.</subfield><subfield code="c">c2005</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xi, 207 p</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-PAD</subfield><subfield code="a">ZDB-30-PBE</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029486917</subfield></datafield></record></collection> |
| id | DE-604.BV044080072 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:43:03Z |
| institution | BVB |
| isbn | 0793195195 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029486917 |
| oclc_num | 70773599 |
| open_access_boolean | |
| physical | xi, 207 p |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Dearborn Trade Pub. |
| record_format | marc |
| spelling | Gross, T. Scott Verfasser aut When customers talk --turn what they tell you into sales T. Scott Gross and BIGresearch Chicago, IL Dearborn Trade Pub. c2005 xi, 207 p txt rdacontent c rdamedia cr rdacarrier Includes index We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon Customer relations Customer services |
| spellingShingle | Gross, T. Scott When customers talk --turn what they tell you into sales We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon Customer relations Customer services |
| title | When customers talk --turn what they tell you into sales |
| title_auth | When customers talk --turn what they tell you into sales |
| title_exact_search | When customers talk --turn what they tell you into sales |
| title_full | When customers talk --turn what they tell you into sales T. Scott Gross and BIGresearch |
| title_fullStr | When customers talk --turn what they tell you into sales T. Scott Gross and BIGresearch |
| title_full_unstemmed | When customers talk --turn what they tell you into sales T. Scott Gross and BIGresearch |
| title_short | When customers talk |
| title_sort | when customers talk turn what they tell you into sales |
| title_sub | --turn what they tell you into sales |
| topic | Customer relations Customer services |
| topic_facet | Customer relations Customer services |
| work_keys_str_mv | AT grosstscott whencustomerstalkturnwhattheytellyouintosales |