Everyone is a customer: a proven method for measuring the value of every relationship in the era of collaborative business
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
[Chicago, IL]
Dearborn Trade Publishing
2002
|
Schlagworte: | |
Beschreibung: | Includes bibliographical references (p. 199-201) and index |
Beschreibung: | xxiii, 210 p. |
ISBN: | 079315412X |
Internformat
MARC
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100 | 1 | |a Shuman, Jeffrey C. |d 1945- |e Verfasser |4 aut | |
245 | 1 | 0 | |a Everyone is a customer |b a proven method for measuring the value of every relationship in the era of collaborative business |c Jeffrey Shuman and Janice Twombly, with David Rottenberg |
264 | 1 | |a [Chicago, IL] |b Dearborn Trade Publishing |c 2002 | |
300 | |a xxiii, 210 p. | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Includes bibliographical references (p. 199-201) and index | ||
650 | 4 | |a Customer relations | |
650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
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700 | 1 | |a Twombly, Janice |e Sonstige |4 oth | |
700 | 1 | |a Rottenberg, David |d 1946- |e Sonstige |4 oth | |
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Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Shuman, Jeffrey C. 1945- |
author_facet | Shuman, Jeffrey C. 1945- |
author_role | aut |
author_sort | Shuman, Jeffrey C. 1945- |
author_variant | j c s jc jcs |
building | Verbundindex |
bvnumber | BV044080037 |
collection | ZDB-30-PAD ZDB-30-PBE |
ctrlnum | (ZDB-30-PAD)EBC226161 (ZDB-89-EBL)EBL226161 (OCoLC)51074404 (DE-599)BVBBV044080037 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV044080037 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:43:03Z |
institution | BVB |
isbn | 079315412X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029486882 |
oclc_num | 51074404 |
open_access_boolean | |
physical | xxiii, 210 p. |
psigel | ZDB-30-PAD ZDB-30-PBE |
publishDate | 2002 |
publishDateSearch | 2002 |
publishDateSort | 2002 |
publisher | Dearborn Trade Publishing |
record_format | marc |
spelling | Shuman, Jeffrey C. 1945- Verfasser aut Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business Jeffrey Shuman and Janice Twombly, with David Rottenberg [Chicago, IL] Dearborn Trade Publishing 2002 xxiii, 210 p. txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (p. 199-201) and index Customer relations Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 s Kundenmanagement (DE-588)4236865-0 s 1\p DE-604 Twombly, Janice Sonstige oth Rottenberg, David 1946- Sonstige oth 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Shuman, Jeffrey C. 1945- Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business Customer relations Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4326109-7 (DE-588)4236865-0 |
title | Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business |
title_auth | Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business |
title_exact_search | Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business |
title_full | Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business Jeffrey Shuman and Janice Twombly, with David Rottenberg |
title_fullStr | Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business Jeffrey Shuman and Janice Twombly, with David Rottenberg |
title_full_unstemmed | Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business Jeffrey Shuman and Janice Twombly, with David Rottenberg |
title_short | Everyone is a customer |
title_sort | everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business |
title_sub | a proven method for measuring the value of every relationship in the era of collaborative business |
topic | Customer relations Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Customer relations Beziehungsmanagement Kundenmanagement |
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