Managing the customer experience: a measurement-based approach
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Milwaukee, Wisconsin
ASQ Quality Press
2006
|
| Subjects: | |
| Item Description: | Description based on print version record |
| Physical Description: | 1 online resource (128 pages) illustrations, tables |
| ISBN: | 9780873897020 |
Staff View
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Record in the Search Index
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| author_facet | Wilburn, Morris 1953- |
| author_role | aut |
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| building | Verbundindex |
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| dewey-full | 658./12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658./12 |
| dewey-search | 658./12 |
| dewey-sort | 3658 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044074601 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:42:53Z |
| institution | BVB |
| isbn | 9780873897020 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029481446 |
| oclc_num | 891385599 |
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| physical | 1 online resource (128 pages) illustrations, tables |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | ASQ Quality Press |
| record_format | marc |
| spelling | Wilburn, Morris 1953- aut Managing the customer experience a measurement-based approach Morris Wilburn Milwaukee, Wisconsin ASQ Quality Press 2006 © 2007 1 online resource (128 pages) illustrations, tables txt rdacontent c rdamedia cr rdacarrier Description based on print version record Consumer satisfaction Customer relations Customer services Erscheint auch als Druck-Ausgabe Wilburn, Morris, 1953- Managing the customer experience : a measurement-based approach |
| spellingShingle | Wilburn, Morris 1953- Managing the customer experience a measurement-based approach Consumer satisfaction Customer relations Customer services |
| title | Managing the customer experience a measurement-based approach |
| title_auth | Managing the customer experience a measurement-based approach |
| title_exact_search | Managing the customer experience a measurement-based approach |
| title_full | Managing the customer experience a measurement-based approach Morris Wilburn |
| title_fullStr | Managing the customer experience a measurement-based approach Morris Wilburn |
| title_full_unstemmed | Managing the customer experience a measurement-based approach Morris Wilburn |
| title_short | Managing the customer experience |
| title_sort | managing the customer experience a measurement based approach |
| title_sub | a measurement-based approach |
| topic | Consumer satisfaction Customer relations Customer services |
| topic_facet | Consumer satisfaction Customer relations Customer services |
| work_keys_str_mv | AT wilburnmorris managingthecustomerexperienceameasurementbasedapproach |