Customer service in health care: a grassroots approach to creating a culture of service excellence
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco
Jossey-Bass ; Chicago Health Forum
[2000]
|
| Subjects: | |
| Item Description: | Description based on print version record |
| Physical Description: | 1 online resource (179 pages) illustrations |
| ISBN: | 1556482698 9780787952518 9781119020318 |
Staff View
MARC
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Record in the Search Index
| _version_ | 1804177108018135040 |
|---|---|
| any_adam_object | |
| author | Baird, Kristin |
| author_facet | Baird, Kristin |
| author_role | aut |
| author_sort | Baird, Kristin |
| author_variant | k b kb |
| building | Verbundindex |
| bvnumber | BV044072558 |
| collection | ZDB-30-PAD |
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| dewey-full | 362.1/068 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 362 - Social problems and services to groups |
| dewey-raw | 362.1/068 |
| dewey-search | 362.1/068 |
| dewey-sort | 3362.1 268 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie |
| format | Electronic eBook |
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| id | DE-604.BV044072558 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:42:50Z |
| institution | BVB |
| isbn | 1556482698 9780787952518 9781119020318 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029479403 |
| oclc_num | 899157684 |
| open_access_boolean | |
| physical | 1 online resource (179 pages) illustrations |
| psigel | ZDB-30-PAD |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Jossey-Bass ; Chicago Health Forum |
| record_format | marc |
| spelling | Baird, Kristin aut Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird San Francisco Jossey-Bass ; Chicago Health Forum [2000] © 2000 1 online resource (179 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on print version record Medical care Customer services Patient satisfaction Erscheint auch als Druck-Ausgabe Baird, Kristin Customer service in health care : a grassroots approach to creating a culture of service excellence |
| spellingShingle | Baird, Kristin Customer service in health care a grassroots approach to creating a culture of service excellence Medical care Customer services Patient satisfaction |
| title | Customer service in health care a grassroots approach to creating a culture of service excellence |
| title_auth | Customer service in health care a grassroots approach to creating a culture of service excellence |
| title_exact_search | Customer service in health care a grassroots approach to creating a culture of service excellence |
| title_full | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
| title_fullStr | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
| title_full_unstemmed | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
| title_short | Customer service in health care |
| title_sort | customer service in health care a grassroots approach to creating a culture of service excellence |
| title_sub | a grassroots approach to creating a culture of service excellence |
| topic | Medical care Customer services Patient satisfaction |
| topic_facet | Medical care Customer services Patient satisfaction |
| work_keys_str_mv | AT bairdkristin customerserviceinhealthcareagrassrootsapproachtocreatingacultureofserviceexcellence |