Customer service in health care: a grassroots approach to creating a culture of service excellence
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
San Francisco
Jossey-Bass ; Chicago Health Forum
[2000]
|
Schlagworte: | |
Beschreibung: | Description based on print version record |
Beschreibung: | 1 online resource (179 pages) illustrations |
ISBN: | 1556482698 9780787952518 9781119020318 |
Internformat
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035 | |a (ZDB-30-PAD)EBC1908957 | ||
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100 | 1 | |a Baird, Kristin |4 aut | |
245 | 1 | 0 | |a Customer service in health care |b a grassroots approach to creating a culture of service excellence |c Kristin Baird |
264 | 1 | |a San Francisco |b Jossey-Bass ; Chicago |b Health Forum |c [2000] | |
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650 | 4 | |a Patient satisfaction | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Baird, Kristin |t Customer service in health care : a grassroots approach to creating a culture of service excellence |
912 | |a ZDB-30-PAD | ||
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Datensatz im Suchindex
_version_ | 1804177108018135040 |
---|---|
any_adam_object | |
author | Baird, Kristin |
author_facet | Baird, Kristin |
author_role | aut |
author_sort | Baird, Kristin |
author_variant | k b kb |
building | Verbundindex |
bvnumber | BV044072558 |
collection | ZDB-30-PAD |
ctrlnum | (ZDB-30-PAD)EBC1908957 (ZDB-89-EBL)EBL1908957 (ZDB-38-EBR)ebr11005753 (OCoLC)899157684 (DE-599)BVBBV044072558 |
dewey-full | 362.1/068 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 362 - Social problems and services to groups |
dewey-raw | 362.1/068 |
dewey-search | 362.1/068 |
dewey-sort | 3362.1 268 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie |
format | Electronic eBook |
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id | DE-604.BV044072558 |
illustrated | Illustrated |
indexdate | 2024-07-10T07:42:50Z |
institution | BVB |
isbn | 1556482698 9780787952518 9781119020318 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029479403 |
oclc_num | 899157684 |
open_access_boolean | |
physical | 1 online resource (179 pages) illustrations |
psigel | ZDB-30-PAD |
publishDate | 2000 |
publishDateSearch | 2000 |
publishDateSort | 2000 |
publisher | Jossey-Bass ; Chicago Health Forum |
record_format | marc |
spelling | Baird, Kristin aut Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird San Francisco Jossey-Bass ; Chicago Health Forum [2000] © 2000 1 online resource (179 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on print version record Medical care Customer services Patient satisfaction Erscheint auch als Druck-Ausgabe Baird, Kristin Customer service in health care : a grassroots approach to creating a culture of service excellence |
spellingShingle | Baird, Kristin Customer service in health care a grassroots approach to creating a culture of service excellence Medical care Customer services Patient satisfaction |
title | Customer service in health care a grassroots approach to creating a culture of service excellence |
title_auth | Customer service in health care a grassroots approach to creating a culture of service excellence |
title_exact_search | Customer service in health care a grassroots approach to creating a culture of service excellence |
title_full | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
title_fullStr | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
title_full_unstemmed | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
title_short | Customer service in health care |
title_sort | customer service in health care a grassroots approach to creating a culture of service excellence |
title_sub | a grassroots approach to creating a culture of service excellence |
topic | Medical care Customer services Patient satisfaction |
topic_facet | Medical care Customer services Patient satisfaction |
work_keys_str_mv | AT bairdkristin customerserviceinhealthcareagrassrootsapproachtocreatingacultureofserviceexcellence |