The customer advocate and the customer saboteur: linking social word-of-mouth, brand impression, and stakeholder behavior
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Milwaukee, Wisconsin
ASQ Quality Press
2011
|
| Schlagworte: | |
| Beschreibung: | Description based on print version record |
| Beschreibung: | 1 online resource (398 pages) illustrations |
| ISBN: | 9780873898119 0873898117 |
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| 245 | 1 | 0 | |a The customer advocate and the customer saboteur |b linking social word-of-mouth, brand impression, and stakeholder behavior |c Michael W. Lowenstein |
| 264 | 1 | |a Milwaukee, Wisconsin |b ASQ Quality Press |c 2011 | |
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| 500 | |a Description based on print version record | ||
| 650 | 4 | |a Customer loyalty | |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Lowenstein, Michael W. 1942- |
| author_facet | Lowenstein, Michael W. 1942- |
| author_role | aut |
| author_sort | Lowenstein, Michael W. 1942- |
| author_variant | m w l mw mwl |
| building | Verbundindex |
| bvnumber | BV044053051 |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044053051 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:42:16Z |
| institution | BVB |
| isbn | 9780873898119 0873898117 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029459896 |
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| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | ASQ Quality Press |
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| spelling | Lowenstein, Michael W. 1942- aut The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior Michael W. Lowenstein Milwaukee, Wisconsin ASQ Quality Press 2011 © 2012 1 online resource (398 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on print version record Customer loyalty Customer services Customer relations Erscheint auch als Druck-Ausgabe Lowenstein, Michael W . Customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior |
| spellingShingle | Lowenstein, Michael W. 1942- The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior Customer loyalty Customer services Customer relations |
| title | The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior |
| title_auth | The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior |
| title_exact_search | The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior |
| title_full | The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior Michael W. Lowenstein |
| title_fullStr | The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior Michael W. Lowenstein |
| title_full_unstemmed | The customer advocate and the customer saboteur linking social word-of-mouth, brand impression, and stakeholder behavior Michael W. Lowenstein |
| title_short | The customer advocate and the customer saboteur |
| title_sort | the customer advocate and the customer saboteur linking social word of mouth brand impression and stakeholder behavior |
| title_sub | linking social word-of-mouth, brand impression, and stakeholder behavior |
| topic | Customer loyalty Customer services Customer relations |
| topic_facet | Customer loyalty Customer services Customer relations |
| work_keys_str_mv | AT lowensteinmichaelw thecustomeradvocateandthecustomersaboteurlinkingsocialwordofmouthbrandimpressionandstakeholderbehavior |