Superior customer satisfaction and loyalty: engaging customers to drive performance
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Milwaukee, Wisconsin
ASQ Quality Press
2009
|
| Subjects: | |
| Item Description: | Description based on print version record |
| Physical Description: | 1 online resource (136 pages) illustrations |
| ISBN: | 9780873897754 0873897757 |
Staff View
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| 100 | 1 | |a Goldstein, Sheldon D. |4 aut | |
| 245 | 1 | 0 | |a Superior customer satisfaction and loyalty |b engaging customers to drive performance |c Sheldon D. Goldstein |
| 264 | 1 | |a Milwaukee, Wisconsin |b ASQ Quality Press |c 2009 | |
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| 500 | |a Description based on print version record | ||
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer loyalty | |
| 650 | 4 | |a Customer relations | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Goldstein, Sheldon D |t . Superior customer satisfaction and loyalty : engaging customers to drive performance |
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Record in the Search Index
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|---|---|
| any_adam_object | |
| author | Goldstein, Sheldon D. |
| author_facet | Goldstein, Sheldon D. |
| author_role | aut |
| author_sort | Goldstein, Sheldon D. |
| author_variant | s d g sd sdg |
| building | Verbundindex |
| bvnumber | BV044053047 |
| collection | ZDB-30-PAD ZDB-30-PBE |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044053047 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:42:16Z |
| institution | BVB |
| isbn | 9780873897754 0873897757 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029459892 |
| oclc_num | 893682642 |
| open_access_boolean | |
| physical | 1 online resource (136 pages) illustrations |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | ASQ Quality Press |
| record_format | marc |
| spelling | Goldstein, Sheldon D. aut Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein Milwaukee, Wisconsin ASQ Quality Press 2009 © 2010 1 online resource (136 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on print version record Consumer satisfaction Customer loyalty Customer relations Erscheint auch als Druck-Ausgabe Goldstein, Sheldon D . Superior customer satisfaction and loyalty : engaging customers to drive performance |
| spellingShingle | Goldstein, Sheldon D. Superior customer satisfaction and loyalty engaging customers to drive performance Consumer satisfaction Customer loyalty Customer relations |
| title | Superior customer satisfaction and loyalty engaging customers to drive performance |
| title_auth | Superior customer satisfaction and loyalty engaging customers to drive performance |
| title_exact_search | Superior customer satisfaction and loyalty engaging customers to drive performance |
| title_full | Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein |
| title_fullStr | Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein |
| title_full_unstemmed | Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein |
| title_short | Superior customer satisfaction and loyalty |
| title_sort | superior customer satisfaction and loyalty engaging customers to drive performance |
| title_sub | engaging customers to drive performance |
| topic | Consumer satisfaction Customer loyalty Customer relations |
| topic_facet | Consumer satisfaction Customer loyalty Customer relations |
| work_keys_str_mv | AT goldsteinsheldond superiorcustomersatisfactionandloyaltyengagingcustomerstodriveperformance |