Superior customer satisfaction and loyalty: engaging customers to drive performance
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Milwaukee, Wisconsin
ASQ Quality Press
2009
|
Schlagworte: | |
Beschreibung: | Description based on print version record |
Beschreibung: | 1 online resource (136 pages) illustrations |
ISBN: | 9780873897754 0873897757 |
Internformat
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100 | 1 | |a Goldstein, Sheldon D. |4 aut | |
245 | 1 | 0 | |a Superior customer satisfaction and loyalty |b engaging customers to drive performance |c Sheldon D. Goldstein |
264 | 1 | |a Milwaukee, Wisconsin |b ASQ Quality Press |c 2009 | |
264 | 4 | |c © 2010 | |
300 | |a 1 online resource (136 pages) |b illustrations | ||
336 | |b txt |2 rdacontent | ||
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500 | |a Description based on print version record | ||
650 | 4 | |a Consumer satisfaction | |
650 | 4 | |a Customer loyalty | |
650 | 4 | |a Customer relations | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Goldstein, Sheldon D |t . Superior customer satisfaction and loyalty : engaging customers to drive performance |
912 | |a ZDB-30-PAD |a ZDB-30-PBE | ||
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Datensatz im Suchindex
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any_adam_object | |
author | Goldstein, Sheldon D. |
author_facet | Goldstein, Sheldon D. |
author_role | aut |
author_sort | Goldstein, Sheldon D. |
author_variant | s d g sd sdg |
building | Verbundindex |
bvnumber | BV044053047 |
collection | ZDB-30-PAD ZDB-30-PBE |
ctrlnum | (ZDB-30-PAD)EBC3002665 (ZDB-89-EBL)EBL3002665 (ZDB-38-EBR)ebr10929632 (OCoLC)893682642 (DE-599)BVBBV044053047 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV044053047 |
illustrated | Illustrated |
indexdate | 2024-07-10T07:42:16Z |
institution | BVB |
isbn | 9780873897754 0873897757 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029459892 |
oclc_num | 893682642 |
open_access_boolean | |
physical | 1 online resource (136 pages) illustrations |
psigel | ZDB-30-PAD ZDB-30-PBE |
publishDate | 2009 |
publishDateSearch | 2009 |
publishDateSort | 2009 |
publisher | ASQ Quality Press |
record_format | marc |
spelling | Goldstein, Sheldon D. aut Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein Milwaukee, Wisconsin ASQ Quality Press 2009 © 2010 1 online resource (136 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on print version record Consumer satisfaction Customer loyalty Customer relations Erscheint auch als Druck-Ausgabe Goldstein, Sheldon D . Superior customer satisfaction and loyalty : engaging customers to drive performance |
spellingShingle | Goldstein, Sheldon D. Superior customer satisfaction and loyalty engaging customers to drive performance Consumer satisfaction Customer loyalty Customer relations |
title | Superior customer satisfaction and loyalty engaging customers to drive performance |
title_auth | Superior customer satisfaction and loyalty engaging customers to drive performance |
title_exact_search | Superior customer satisfaction and loyalty engaging customers to drive performance |
title_full | Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein |
title_fullStr | Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein |
title_full_unstemmed | Superior customer satisfaction and loyalty engaging customers to drive performance Sheldon D. Goldstein |
title_short | Superior customer satisfaction and loyalty |
title_sort | superior customer satisfaction and loyalty engaging customers to drive performance |
title_sub | engaging customers to drive performance |
topic | Consumer satisfaction Customer loyalty Customer relations |
topic_facet | Consumer satisfaction Customer loyalty Customer relations |
work_keys_str_mv | AT goldsteinsheldond superiorcustomersatisfactionandloyaltyengagingcustomerstodriveperformance |