Quality Infrastructure: Measuring, Analyzing, and Improving Library Services
Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago
American Library Association
2013
|
| Subjects: | |
| Online Access: | KUBA1 |
| Summary: | Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services |
| Item Description: | Description based on publisher supplied metadata and other sources |
| Physical Description: | 1 online resource (201 pages) |
| ISBN: | 9780838994962 |
Staff View
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| spelling | Murphy, Sarah Anne Verfasser aut Quality Infrastructure Measuring, Analyzing, and Improving Library Services Chicago American Library Association 2013 © 2013 1 online resource (201 pages) txt rdacontent c rdamedia cr rdacarrier Description based on publisher supplied metadata and other sources Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services Academic libraries -- United States -- Evaluation -- Case studies Libraries -- Quality control -- Case studies Library administration -- Canada -- Case studies Library administration -- United States -- Case studies Organizational change Public services (Libraries) -- Evaluation -- Case studies Research libraries -- United States -- Evaluation -- Case studies Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd rswk-swf Kanada USA USA (DE-588)4078704-7 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content USA (DE-588)4078704-7 g Wissenschaftliche Bibliothek (DE-588)4066573-2 s Qualitätsmanagement (DE-588)4219057-5 s 1\p DE-604 Erscheint auch als Druck-Ausgabe Murphy, Sarah Anne Quality Infrastructure : Measuring, Analyzing, and Improving Library Services 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Murphy, Sarah Anne Quality Infrastructure Measuring, Analyzing, and Improving Library Services Academic libraries -- United States -- Evaluation -- Case studies Libraries -- Quality control -- Case studies Library administration -- Canada -- Case studies Library administration -- United States -- Case studies Organizational change Public services (Libraries) -- Evaluation -- Case studies Research libraries -- United States -- Evaluation -- Case studies Qualitätsmanagement (DE-588)4219057-5 gnd Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4066573-2 (DE-588)4078704-7 (DE-588)4522595-3 |
| title | Quality Infrastructure Measuring, Analyzing, and Improving Library Services |
| title_auth | Quality Infrastructure Measuring, Analyzing, and Improving Library Services |
| title_exact_search | Quality Infrastructure Measuring, Analyzing, and Improving Library Services |
| title_full | Quality Infrastructure Measuring, Analyzing, and Improving Library Services |
| title_fullStr | Quality Infrastructure Measuring, Analyzing, and Improving Library Services |
| title_full_unstemmed | Quality Infrastructure Measuring, Analyzing, and Improving Library Services |
| title_short | Quality Infrastructure |
| title_sort | quality infrastructure measuring analyzing and improving library services |
| title_sub | Measuring, Analyzing, and Improving Library Services |
| topic | Academic libraries -- United States -- Evaluation -- Case studies Libraries -- Quality control -- Case studies Library administration -- Canada -- Case studies Library administration -- United States -- Case studies Organizational change Public services (Libraries) -- Evaluation -- Case studies Research libraries -- United States -- Evaluation -- Case studies Qualitätsmanagement (DE-588)4219057-5 gnd Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd |
| topic_facet | Academic libraries -- United States -- Evaluation -- Case studies Libraries -- Quality control -- Case studies Library administration -- Canada -- Case studies Library administration -- United States -- Case studies Organizational change Public services (Libraries) -- Evaluation -- Case studies Research libraries -- United States -- Evaluation -- Case studies Qualitätsmanagement Wissenschaftliche Bibliothek Kanada USA Fallstudiensammlung |
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