Performance measurement and management of professional and knowledge work:

framework that integrates the existing knowledge base. (6) The productivity of knowledge workers is clearly a key contributor to the knowledge economy. This chapter analyses empirical data and identifies the factors that contribute to the productivity of scientists and technical professionals workin...

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Bibliographische Detailangaben
1. Verfasser: Burgess, Thomas (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Bingley Emerald Group Publishing Limited 2015
Schriftenreihe:International Journal of Productivity and Performance Management : Volume 64, Issue 4
Schlagworte:
Zusammenfassung:framework that integrates the existing knowledge base. (6) The productivity of knowledge workers is clearly a key contributor to the knowledge economy. This chapter analyses empirical data and identifies the factors that contribute to the productivity of scientists and technical professionals working in publicly-funded R&D. (7) The final chapter concentrates on the use of the (ubiquitous) balanced scorecard (BSC) to measure and control knowledge work. A critical view of BSC's contribution is developed and an improved approach put forward that links BSC with the operational control systems such as project management
Beschreibung:Description based on publisher supplied metadata and other sources
Beschreibung:1 online resource (151 pages)
ISBN:9781785601613
9781785601606

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