Co-creating service experience:
The objective of this eBook is to bring service experience co-creation into the spotlight and to present state-of-the-art research that advances our understanding of this phenomenon and provides future directions for researchers and practitioners. As a whole, this eBook serves as an opening to the s...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Bingley
Emerald Group Publishing Limited
2015
|
| Schriftenreihe: | Journal of Service Management: Volume 26, Issue 2
|
| Schlagworte: | |
| Zusammenfassung: | The objective of this eBook is to bring service experience co-creation into the spotlight and to present state-of-the-art research that advances our understanding of this phenomenon and provides future directions for researchers and practitioners. As a whole, this eBook serves as an opening to the study of service experience co-creation. It aggregates current research knowledge on the topic and features a rich mixture of perspectives on its study |
| Beschreibung: | Description based on publisher supplied metadata and other sources |
| Beschreibung: | 1 online resource (167 pages) |
| ISBN: | 9781785602375 9781785602368 |
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| 650 | 4 | |a Management | |
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| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044051233 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:42:13Z |
| institution | BVB |
| isbn | 9781785602375 9781785602368 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029458078 |
| oclc_num | 910448050 |
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| publisher | Emerald Group Publishing Limited |
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| series2 | Journal of Service Management: Volume 26, Issue 2 |
| spelling | Jaakkola, Elina Verfasser aut Co-creating service experience Bingley Emerald Group Publishing Limited 2015 © 2015 1 online resource (167 pages) txt rdacontent c rdamedia cr rdacarrier Journal of Service Management: Volume 26, Issue 2 Description based on publisher supplied metadata and other sources The objective of this eBook is to bring service experience co-creation into the spotlight and to present state-of-the-art research that advances our understanding of this phenomenon and provides future directions for researchers and practitioners. As a whole, this eBook serves as an opening to the study of service experience co-creation. It aggregates current research knowledge on the topic and features a rich mixture of perspectives on its study Management Service industries -- Management -- Periodicals Service industries -- Management Helkkula, Anu Sonstige oth Aarikka-Stenroos, Leena Sonstige oth Erscheint auch als Druck-Ausgabe Jaakkola, Elina Co-creating service experience |
| spellingShingle | Jaakkola, Elina Co-creating service experience Management Service industries -- Management -- Periodicals Service industries -- Management |
| title | Co-creating service experience |
| title_auth | Co-creating service experience |
| title_exact_search | Co-creating service experience |
| title_full | Co-creating service experience |
| title_fullStr | Co-creating service experience |
| title_full_unstemmed | Co-creating service experience |
| title_short | Co-creating service experience |
| title_sort | co creating service experience |
| topic | Management Service industries -- Management -- Periodicals Service industries -- Management |
| topic_facet | Management Service industries -- Management -- Periodicals Service industries -- Management |
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