Critical knowledge transfer: tools for managing your company's deep smarts
Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a...
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| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston, Mass.
Harvard Business Review Press
2015
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Zusammenfassung: | Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears. |
| Beschreibung: | 219 S. graph. Darst. |
| ISBN: | 9781422168110 9781422168127 |
Internformat
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| 520 | 1 | |a Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears. | |
| 650 | 4 | |a Knowledge management | |
| 650 | 4 | |a Mentoring in business | |
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Datensatz im Suchindex
| _version_ | 1804176992697843712 |
|---|---|
| adam_text | Introduction
1
PART ONE
Laying the Foundations
1 The Problem: Losing Critical Knowledge 9
2 What Do You Need to Know about Knowledge? 17
3 Setting Up Knowledge Transfer: The Players Involved 43
PART TWO
Tools and Techniques
4 Smart Questioning 65
5 Capturing Deep Smarts---with Help 89
6 Accelerating the Transfer of Tacit Knowledge 117
7 Assessing the Transfer of Deep Smarts 143
8 The GE Global Research Centers Story 163
9 Socializing the Organization 181
Notes 201
References 205
Index 209
Acknowledgments 215
About the Authors 217
|
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| discipline | Wirtschaftswissenschaften |
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| illustrated | Illustrated |
| indexdate | 2024-07-10T07:41:00Z |
| institution | BVB |
| isbn | 9781422168110 9781422168127 |
| language | English |
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| spelling | Leonard, Dorothy A. 1942- Verfasser (DE-588)124240437 aut Critical knowledge transfer tools for managing your company's deep smarts Dorothy Leonard ; Walter Swap ; Gavin Barton Boston, Mass. Harvard Business Review Press 2015 219 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears. Knowledge management Mentoring in business Information resources management Information technologyxManagement Technological innovationsxManagement Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 s DE-604 Swap, Walter C. Verfasser aut Barton, Gavin Verfasser (DE-588)115356677X aut DE-601 pdf/application http://www.gbv.de/dms/zbw/787662623.pdf Inhaltsverzeichnis Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029414496&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Leonard, Dorothy A. 1942- Swap, Walter C. Barton, Gavin Critical knowledge transfer tools for managing your company's deep smarts Knowledge management Mentoring in business Information resources management Information technologyxManagement Technological innovationsxManagement Wissensmanagement (DE-588)4561842-2 gnd |
| subject_GND | (DE-588)4561842-2 |
| title | Critical knowledge transfer tools for managing your company's deep smarts |
| title_auth | Critical knowledge transfer tools for managing your company's deep smarts |
| title_exact_search | Critical knowledge transfer tools for managing your company's deep smarts |
| title_full | Critical knowledge transfer tools for managing your company's deep smarts Dorothy Leonard ; Walter Swap ; Gavin Barton |
| title_fullStr | Critical knowledge transfer tools for managing your company's deep smarts Dorothy Leonard ; Walter Swap ; Gavin Barton |
| title_full_unstemmed | Critical knowledge transfer tools for managing your company's deep smarts Dorothy Leonard ; Walter Swap ; Gavin Barton |
| title_short | Critical knowledge transfer |
| title_sort | critical knowledge transfer tools for managing your company s deep smarts |
| title_sub | tools for managing your company's deep smarts |
| topic | Knowledge management Mentoring in business Information resources management Information technologyxManagement Technological innovationsxManagement Wissensmanagement (DE-588)4561842-2 gnd |
| topic_facet | Knowledge management Mentoring in business Information resources management Information technologyxManagement Technological innovationsxManagement Wissensmanagement |
| url | http://www.gbv.de/dms/zbw/787662623.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029414496&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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